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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Cathi E.
1 review
0 helpful votes
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Very happy with my experience
December 28, 2017

Very happy with my experience.

Date of experience: December 28, 2017
Marilyn L.
1 review
0 helpful votes
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I ordered a pair for my grandson and we liked them so much that these are for my husband.

Date of experience: December 28, 2017
Judy R.
1 review
0 helpful votes
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My overall experience has been satisfactory
December 28, 2017

My overall experience has been satisfactory. I am still hesitant to order shoes on line, because I don't want the hassle of returning them if I am not satisfied.
Thanks. Judy

Date of experience: December 27, 2017
Judy P.
3 reviews
0 helpful votes
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Glad to find your site
December 28, 2017

Glad to find your site - plenty to offer - wish I could have used the 15% discount.

Date of experience: December 27, 2017
Lisa S.
1 review
0 helpful votes
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I have a hard time finding shoes and slippers to help with my high arch. I am looking forward to trying my new slippers and compression socks.

Date of experience: December 27, 2017
Diane E.
1 review
0 helpful votes
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Would order again...
December 28, 2017

Would order again...very quick shipping and excellent mens slippers which were a major hit with my husband for comfort!

Date of experience: December 27, 2017
Carol T.
2 reviews
0 helpful votes
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The slippers I ordered (for comfort when suffering from plantar fasciitis) were just as described, very comfortable and with good support. They arrived on time. Outstanding customer experience.

Date of experience: December 27, 2017
Jamie E.
1 review
0 helpful votes
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So far so good
December 28, 2017

So far so good- but I haven't received my order yet so stay tuned...

I received my order before Christmas so I was happy with that but half of my order was wrong. I ordered black slippers (which the ticket reads) but I received pink ones instead. So now I have to send my mom's gift back and I HATE having to return stuff!

Date of experience: December 27, 2017
jacquelyn m.
1 review
0 helpful votes
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Found the best price for the exact shoe I was looking for all over the internet.

Date of experience: December 27, 2017
larry H.
1 review
0 helpful votes
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Experience was good and they price was very competitive.

Date of experience: December 27, 2017
Lenora S.
1 review
0 helpful votes
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It's been really great
December 27, 2017

It's been really great.

Date of experience: December 27, 2017
Amy B.
1 review
0 helpful votes
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Seems like good product
December 27, 2017

Seems like good product. The 10% discount at checkout was a little misleading and wasn't given at checkout as said? Having a check box to have the item discretely mailed for the holidays would be nice.
Very happy with product when arrived first day with new slippers no pain for 13 hours on my feet making Christmas Dinner. Will recommend to others

Date of experience: December 27, 2017
Deb J.
4 reviews
0 helpful votes
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Your web site made me try multiple times to place what should have been an easy order. You have very little selection in many sizes. Frustrating!///Now that the order arrived, I got the right shoe but in the wrong material. It's black. It's not worth the exchange hassle. I am looking for a shoe store in my area that sells wide shoes so I do not have to order on line. ///Another issue is there is no box to check on your web site to receive an automatic alert when products are back in stock. Why? Very easy to make extra sales.

Date of experience: December 27, 2017
Kathy C.
2 reviews
0 helpful votes
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Quick delivery
December 27, 2017

Quick delivery. Product is as stated.

Date of experience: December 27, 2017
Phyllis X.
1 review
0 helpful votes
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I have bad flat feet and this is only place where I can find the true arch support I need.

Date of experience: December 27, 2017
Darla P.
1 review
0 helpful votes
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Very nice flip flops!
December 27, 2017

Very nice flip flops!

Date of experience: December 27, 2017
Angie h.
1 review
0 helpful votes
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Everything thing went great and sister loved her shoes

Date of experience: December 27, 2017
Randie J.
1 review
0 helpful votes
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Less than five minutes to locate and purchase my item. Checkout was super fast, and with my coupon and free shipping, I'm doing a happy dance.

Date of experience: December 27, 2017
Linda M.
1 review
0 helpful votes
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Love the Vionic, so easy and quick plus free shipping.

Date of experience: December 26, 2017
matthew r.
1 review
0 helpful votes
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Had exactly what I wanted in the color and size I wanted for Christmas present and lowest price online, and free 2-3 shipping. Perfect!

Date of experience: December 26, 2017