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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Frank B.
1 review
0 helpful votes
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Easy to use
December 29, 2017

Easy to use

Date of experience: December 29, 2017
Mary L.
1 review
0 helpful votes
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Slippers were a gift
December 29, 2017

Slippers were a gift. Do not know how well they fit or comfort.

Date of experience: December 28, 2017
Anna S.
6 reviews
0 helpful votes
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I had a very good experience with orthoticshop.com
December 29, 2017

I had a very good experience with orthoticshop.com. I would highly recommend them to all my friends. My delivery was prompt and earlier then expected. Thanks for the great service.

Date of experience: December 28, 2017
Kim H.
1 review
0 helpful votes
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Found item in stock in the size needed
December 29, 2017

Found item in stock in the size needed.

Date of experience: December 28, 2017
Richard B.
1 review
0 helpful votes
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Not slip resistant
December 29, 2017

Not slip resistant. Grandson had A slip and fall accident at work.

Date of experience: December 28, 2017
Mary F.
1 review
0 helpful votes
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Had purchased these sneakers from another vendor for my husband at a higher cost. When I searched vendor to reorder (since he wore them until they were about to fall off his feet), they did not have the color and no indication of when they would return to inventory. I searched Google and after comparing pricing, settled on Orthotic Shop. Price was excellent and ease of ordering great. Received new sneakers in time!

Date of experience: December 28, 2017
Debbie W.
1 review
0 helpful votes
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Great Customer Service
December 29, 2017

Great Customer Service. Prompt reply.

Date of experience: December 28, 2017
Deena M.
1 review
0 helpful votes
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Shipping priority is free that's great customer service!

Date of experience: December 28, 2017
Katie G.
1 review
0 helpful votes
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Ordered for my boyfriend who has severe planter fasciitis and he says there the best thing he has had on his feet! Came quickly and happy with the price for a great shoe!

Date of experience: December 28, 2017
Susan G.
1 review
0 helpful votes
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I need to exchange the shoes for a different size
December 28, 2017

I need to exchange the shoes for a different size. I bought an 8 but will need a 7.5

Date of experience: December 28, 2017
Richard W.
1 review
0 helpful votes
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My wife loves the slippers, they're too big
December 28, 2017

My wife loves the slippers, they're too big. Returning them for a smaller size. Dropping them off at FedX to

Date of experience: December 28, 2017
Melody C.
1 review
0 helpful votes
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So far, so good
December 28, 2017

So far, so good. Customer service was quick to respond, and correct, an error I made during my order process.
Update: For the first time in 20 years my son-in-law was not only able to wear a pair of slippers without pain but they actually made his feet feel good. He has never been able to wear a pair of summer sandals without suffering afterwards; when he tried on the sandals I bought him his grin was ear to ear...no pain.
I heartily endorse these products and Orthoticshop.com

Date of experience: December 28, 2017
CJ Y.
3 reviews
0 helpful votes
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So far great but let's see after and when I receive the item.

Date of experience: December 28, 2017
Karen P.
1 review
0 helpful votes
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I buy two pair of these house slippers for myself every year. I am buying these to give to my daughter on her birthday. They are so comfortable and good for your feet!

Date of experience: December 28, 2017
Letha S.
1 review
0 helpful votes
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GREAT!
December 28, 2017

GREAT!

Date of experience: December 28, 2017
Cindy S.
1 review
0 helpful votes
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Returning the product is a little difficult
December 28, 2017

Returning the product is a little difficult.

Date of experience: December 28, 2017
C C.
2 reviews
0 helpful votes
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I appreciate the coupon
December 28, 2017

I appreciate the coupon. Thank you.
The boots were competitively priced, and arrived when expected before Christmas. I will shop here again.

Date of experience: December 28, 2017
Cathi E.
1 review
0 helpful votes
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Very happy with my experience
December 28, 2017

Very happy with my experience.

Date of experience: December 28, 2017
Marilyn L.
1 review
0 helpful votes
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I ordered a pair for my grandson and we liked them so much that these are for my husband.

Date of experience: December 28, 2017
Judy R.
1 review
0 helpful votes
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My overall experience has been satisfactory
December 28, 2017

My overall experience has been satisfactory. I am still hesitant to order shoes on line, because I don't want the hassle of returning them if I am not satisfied.
Thanks. Judy

Date of experience: December 27, 2017