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OrthoticShop

4.6

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Australia
1 review
0 helpful votes
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Refuse to reply
April 29, 2021

I have purchased before and always good quality products and service. This time was about to finalise payment when I noticed a freight charge of $1010. 00 for one pair of shoes and one pair of slippers to Australia. I questioned this and was told via their ‘Chat' thing, that this had been set to stop sending items overseas! As I have ordered and had goods sent from US in past few months with no problems, I sent an email to ask for clarification.
Then they just refused to answer me! Totally rude and not a good look for this company.
I shall NOT be buying from them ever again, and will not recommend them to anyone I know from now on.
Silly people.

Date of experience: April 29, 2021
Pennsylvania
1 review
0 helpful votes
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I order 2 pairs of insole i Paid $118.00 i gave them there money no problem. 2 weeks later i don't see any insoles so i started calling the orthotic shop no answer i called 4 more times now i see that they are not going to answer the phone. Oh this is the run around NOW. So i started emailing someone. They ran me around for 3 weeks say they have to check the warehouse 3 times. Lol i said to the person on the other end of this email that the world was build in 7 days why is yall stalling me out its BEEN 5 weeks later. They act like they were looking for something. They give me a copy of the tracking number all it says is that it was delivered to The ciy of Phadelphia USA not to my home. They is lieing. That driver never came to MY home. I have 2 video camers out front i told them to use google earth they will see the camers out front. Whappen is they have me pay for FEDEX and they used Amozon and those worker just don't care im sure you have seen the picture on the news. MICKEY MOUSE CO.

Date of experience: March 15, 2021
James H.
1 review
0 helpful votes
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Great Product
October 13, 2020

Great Product

Date of experience: October 12, 2020
Cydney D.
1 review
0 helpful votes
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The Vionics run a little big
October 12, 2020

The Vionics run a little big.

Date of experience: October 12, 2020
Joyce R.
1 review
0 helpful votes
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Website was easy to navigate
October 9, 2020

Website was easy to navigate. Found good prices, and free shipping is always my favorite!

Date of experience: October 9, 2020
Ashley A.
1 review
0 helpful votes
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My order came nearly a week early than expected!
October 9, 2020

My order came nearly a week early than expected!

Date of experience: October 8, 2020
misty g.
1 review
0 helpful votes
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The website is very user friendly
October 8, 2020

The website is very user friendly. And I was able to make my order quick and easy

Date of experience: October 7, 2020
jp P.
1 review
0 helpful votes
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These boots were highly recommended by my husbands podiatrist - first time ordering - I hope he can wear them! Thank you!

Received these boots and my husband is very happy with them!

Date of experience: October 7, 2020
Diana P.
1 review
0 helpful votes
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Love your products and great service!
October 7, 2020

Love your products and great service!

Date of experience: October 7, 2020
Pauletta M.
1 review
0 helpful votes
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Love the sandals and shipping time and packaging was great!

Date of experience: October 7, 2020
Lodena W.
1 review
0 helpful votes
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I had bought these slippers in a size 8.5 and had to send them back; so glade I could get them in a size 8.

Date of experience: October 6, 2020
Bonnie M.
1 review
0 helpful votes
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Thank you for your great products!
October 6, 2020

Thank you for your great products!

Date of experience: October 6, 2020
Natalie R.
2 reviews
0 helpful votes
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These shoes have it all
October 5, 2020

These shoes have it all - style and comfort! You can't ask for more!

Date of experience: October 5, 2020
Carrie Z.
1 review
0 helpful votes
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Love the prices, quality and quick shipping!
October 5, 2020

Love the prices, quality and quick shipping! I wouldn't order from anywhere else!

Date of experience: October 5, 2020
Amit P.
2 reviews
0 helpful votes
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Very great product, quality and the price could not be beat.

Date of experience: October 4, 2020
Paul H.
3 reviews
0 helpful votes
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Good shoes, good fit, speedy delivery
October 5, 2020

Good shoes, good fit, speedy delivery

Date of experience: October 4, 2020
Sheila G.
1 review
0 helpful votes
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Easy site to follow
October 5, 2020

Easy site to follow. Lots of good choices provided, prompt delivery as advertised.

Date of experience: October 4, 2020
Christina V.
1 review
0 helpful votes
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Love the shoes!
October 4, 2020

Love the shoes! Delivery was very prompt too.

Date of experience: October 4, 2020
Elizabeth M.
1 review
0 helpful votes
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Great selection of shoes
October 4, 2020

Great selection of shoes -- easy to plug in your size, width, etc., and plenty of options... Wanted two pairs of the same shoe, just different colors -- found one here, the other is out of stock...but I'll check back!
FOLLOW-UP: The shoes arrived even more quickly than I expected and were in perfect condition, packed carefully and shipped quickly. I'll shop here again.

Date of experience: October 4, 2020
Richard M.
1 review
0 helpful votes
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Why the limited sizes for the Sole inserts?
October 4, 2020

Why the limited sizes for the Sole inserts?

Date of experience: October 3, 2020