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OrthoticShop has a rating of 4.6 stars from 11,397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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I have purchased before and always good quality products and service. This time was about to finalise payment when I noticed a freight charge of $1010. 00 for one pair of shoes and one pair of slippers to Australia. I questioned this and was told via their ‘Chat' thing, that this had been set to stop sending items overseas! As I have ordered and had goods sent from US in past few months with no problems, I sent an email to ask for clarification.
Then they just refused to answer me! Totally rude and not a good look for this company.
I shall NOT be buying from them ever again, and will not recommend them to anyone I know from now on.
Silly people.
I order 2 pairs of insole i Paid $118.00 i gave them there money no problem. 2 weeks later i don't see any insoles so i started calling the orthotic shop no answer i called 4 more times now i see that they are not going to answer the phone. Oh this is the run around NOW. So i started emailing someone. They ran me around for 3 weeks say they have to check the warehouse 3 times. Lol i said to the person on the other end of this email that the world was build in 7 days why is yall stalling me out its BEEN 5 weeks later. They act like they were looking for something. They give me a copy of the tracking number all it says is that it was delivered to The ciy of Phadelphia USA not to my home. They is lieing. That driver never came to MY home. I have 2 video camers out front i told them to use google earth they will see the camers out front. Whappen is they have me pay for FEDEX and they used Amozon and those worker just don't care im sure you have seen the picture on the news. MICKEY MOUSE CO.
Great Product
The Vionics run a little big.
Website was easy to navigate. Found good prices, and free shipping is always my favorite!
My order came nearly a week early than expected!
The website is very user friendly. And I was able to make my order quick and easy
These boots were highly recommended by my husbands podiatrist - first time ordering - I hope he can wear them! Thank you!
Received these boots and my husband is very happy with them!
Love your products and great service!
Love the sandals and shipping time and packaging was great!
I had bought these slippers in a size 8.5 and had to send them back; so glade I could get them in a size 8.
Thank you for your great products!
These shoes have it all - style and comfort! You can't ask for more!
Love the prices, quality and quick shipping! I wouldn't order from anywhere else!
Very great product, quality and the price could not be beat.
Good shoes, good fit, speedy delivery
Easy site to follow. Lots of good choices provided, prompt delivery as advertised.
Love the shoes! Delivery was very prompt too.
Great selection of shoes -- easy to plug in your size, width, etc., and plenty of options... Wanted two pairs of the same shoe, just different colors -- found one here, the other is out of stock...but I'll check back!
FOLLOW-UP: The shoes arrived even more quickly than I expected and were in perfect condition, packed carefully and shipped quickly. I'll shop here again.
Why the limited sizes for the Sole inserts?
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

