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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Sandra D.
1 review
0 helpful votes
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I found a pair of double wide snow boots!
January 4, 2018

I found a pair of double wide snow boots! Next time I'll start her first!

Date of experience: January 4, 2018
Lawrence F.
1 review
0 helpful votes
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Interesting product
January 4, 2018

Interesting product. Trying it for the first time.So far so good.

Date of experience: January 4, 2018
M U.
5 reviews
0 helpful votes
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It's so difficult buying shoes online
January 4, 2018

It's so difficult buying shoes online. I purchased these slippers because they have an arch support. However, I wasn't aware that the combination of material and size would mean that I could barely get my foot into them. I'm thinking about trading for a larger size, but don't want to spend the next 2-3 months trying to get a good fit. I will either return them or exchange. This will be my first experience with Orthotic Shop.

Date of experience: January 4, 2018
Patricia F.
1 review
0 helpful votes
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Very satisfied with everything about my order
January 4, 2018

Very satisfied with everything about my order. The product is excellent. Thank you

Date of experience: January 4, 2018
Craig C.
3 reviews
0 helpful votes
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Website functions well, had the product desired, and shipped/received in fine time.

Date of experience: January 4, 2018
Buffie D.
1 review
0 helpful votes
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The brace was exactly as described and fit comfortably. The package was shipped in a timely and efficient manner.

Date of experience: January 4, 2018
Margie R.
1 review
0 helpful votes
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It's nice to have discounts and rewards
January 4, 2018

It's nice to have discounts and rewards. Thank you!

Date of experience: January 4, 2018
Jeannine V.
1 review
0 helpful votes
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I have never placed an order where the site stopped and reminded me to add a 10% off coupon... this was refreshing! The Vionic slippers are very comfortable and help relieve stress from my feet when I stand on hard floors.

Date of experience: January 3, 2018
Stephen W.
6 reviews
0 helpful votes
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I bought these as a gift for my wife and she loves them! A win-win!

Date of experience: January 3, 2018
Becky S.
1 review
0 helpful votes
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Everything seems as I ordered it
January 4, 2018

Everything seems as I ordered it. My husband needs to wear them and see how they feel

Date of experience: January 3, 2018
Michael C.
1 review
0 helpful votes
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I was looking for a pair of house shoes or slippers with support because I have flat feet and web page made it easy to find what I was looking for. The best pair of slippers I have ever owned!

Date of experience: January 3, 2018
charlie H.
3 reviews
0 helpful votes
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Not delivered when promised
January 4, 2018

Not delivered when promised. Overall delivery time was fine, however not when stated.

Date of experience: January 3, 2018
T S.
1 review
0 helpful votes
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Product received was as advertised and expected
January 3, 2018

Product received was as advertised and expected. Delivery time was quick. Pleased with overall experience and product. I would not hesitate ordering other products, if needed.

Date of experience: January 3, 2018
Midwest G.
1 review
0 helpful votes
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This order came very quickly
January 3, 2018

This order came very quickly.

Date of experience: January 3, 2018
Becca T.
1 review
0 helpful votes
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I bought these shoes for my 86 yr old mother & she hasn't tried them on yet but they appear to b made w quality! One of the pairs I thought had velcro but has buckles instead & probably won't work for her but the other pair might work& r really cute with a small white flower on top & r velcro! So glad they offer 6 ww shoes since their hard to find! They r always so good to exchange/return until we get the right shoes!

Date of experience: January 3, 2018
Alison H.
1 review
0 helpful votes
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Love the product but the website and order process could be smoother

Date of experience: January 2, 2018
Laura J.
5 reviews
0 helpful votes
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Unfortunately the slippers were too big, and I had to return them. But--the return procedure was so easy and online assistance was very helpful and prompt. Thank you so much for being courteous, helpful business people.

Date of experience: January 2, 2018
Catherine A.
2 reviews
0 helpful votes
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Site is easy to use
January 3, 2018

Site is easy to use. Love how they always give me coupon codes for discounts.

Date of experience: January 2, 2018
Troy V.
1 review
0 helpful votes
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Love soles they keep me running
January 3, 2018

Love soles they keep me running

Date of experience: January 2, 2018
gary h.
1 review
0 helpful votes
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Have had your product before n liked them
January 3, 2018

Have had your product before n liked them

Date of experience: January 2, 2018