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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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RONALD F.
1 review
0 helpful votes
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EVERYTHING IS OK SO FAR
January 6, 2018

EVERYTHING IS OK SO FAR.

Date of experience: January 5, 2018
Robert M.
2 reviews
0 helpful votes
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Best shoes I've ever owned
January 6, 2018

Best shoes I've ever owned. Had a surgery so I had to get another pair in a bigger size. I'm so thankful that I found a place that sells orthotic shoes in my size. I love that the heel part is adjustable (in case I ever have a swollen ankle problem) and that the insoles can be removed and replaced, and that they still look fashionable! They're very durable, long lasting, and versatile shoes. I wish they were cheaper but overall they're not too bad considering what they are and that I wear a size 16.

Date of experience: January 5, 2018
Danika C.
1 review
0 helpful votes
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You had what I needed which is more than any other place.

Date of experience: January 5, 2018
Mariela D.
1 review
0 helpful votes
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I found what I was looking
January 6, 2018

I found what I was looking. Thank to you. The shoes are to wide, and the workmanship is poor commpared with my previous purchase.

Date of experience: January 5, 2018
Gale K.
1 review
0 helpful votes
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No issues and really like the free shipping and free return shipping

Date of experience: January 5, 2018
Patricia M.
1 review
0 helpful votes
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Glad to find these slippers with open toes
January 6, 2018

Glad to find these slippers with open toes.
Have been looking for this style for long time.
Pleased with the product.

Date of experience: January 5, 2018
Janice l.
1 review
0 helpful votes
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Easy site to order from!
January 6, 2018

Easy site to order from!

Date of experience: January 5, 2018
Jeanne A.
1 review
0 helpful votes
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I liked the total description of the shoe I was purchasing. It was a really big help. Thank You

I just received these shoes. They are so light you can hardly tell they are on. The arched supports are so comfortable you can wear them all day... also I stand up better, and my back never hurts me any more.

Date of experience: January 5, 2018
Joe M.
5 reviews
0 helpful votes
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The website is clear and easy to follow
January 5, 2018

The website is clear and easy to follow. The product and price can't be beat. I previously used the Dr. Scholl's Custom Fit Orthotics, which I purchased for $40 for half as much support. My brother told me about your product, it provides complete support at a more affordable price. I will recommend it to anyone who asks.

Date of experience: January 5, 2018
Yvonne Z.
4 reviews
0 helpful votes
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I absolutely love Orthoheel sandals
January 5, 2018

I absolutely love Orthoheel sandals. I've been wearing them for years. However, with the us exchange rate and the high cost of shipping, I don't order as much anymore. I can sometimes get them on other sites that offer free shipping, which really helps me with my budget expenses. I would have bought at least 3 to 4 pairs on your site but when I figured out the exchange and I saw the high shipping costs, I reduced my order to only 1 pair.

Date of experience: January 5, 2018
Jan L.
1 review
0 helpful votes
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Thanks
January 5, 2018

Thanks. Please provide a telephone number. I would like to speak to someone when I place an order.

Date of experience: January 5, 2018
Arlene N.
1 review
0 helpful votes
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I'm happy and love the slippers
January 5, 2018

I'm happy and love the slippers.

Date of experience: January 5, 2018
Jesse I.
7 reviews
0 helpful votes
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Was pleased to find these on your site
January 5, 2018

Was pleased to find these on your site. Was very disappointed to see them at half price less than 2 weeks after I ordered them.

Date of experience: January 5, 2018
lori c.
1 review
0 helpful votes
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Not too difficult
January 5, 2018

Not too difficult. It would be nice if you had buy now pay later option

Date of experience: January 5, 2018
Elaine M.
1 review
0 helpful votes
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Could not find this item anywhere else on internet. Am very happy.

Date of experience: January 5, 2018
Margaret S.
1 review
0 helpful votes
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Love the product
January 5, 2018

Love the product

Date of experience: January 5, 2018
Stefany D.
1 review
0 helpful votes
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I love my slippers!
January 5, 2018

I love my slippers! I would order again! I may look at your other products! The only issue I had was with the shipping. I'm not sure if they were closed the week between Christmas and New Years but I thought the shipping was two day priority and I ordered on December 26th and received my order on January 3rd. I'm not sure if this was a USPS issue or not. Would have just liked to have known it was going to take extra time to get out! I was so excited to receive the slippers and kept checking for them!

Date of experience: January 4, 2018
Sue Y.
1 review
0 helpful votes
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Very easy
January 5, 2018

Very easy

Date of experience: January 4, 2018
Marie S.
1 review
0 helpful votes
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A lot of the shoes I like are out of stock
January 5, 2018

A lot of the shoes I like are out of stock. Would be nice to know if there will be restocked later.

Date of experience: January 4, 2018
Stephanie F.
1 review
0 helpful votes
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Love your products
January 5, 2018

Love your products

Date of experience: January 4, 2018