Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
We monitor reviews for authenticity
EVERYTHING IS OK SO FAR.
Best shoes I've ever owned. Had a surgery so I had to get another pair in a bigger size. I'm so thankful that I found a place that sells orthotic shoes in my size. I love that the heel part is adjustable (in case I ever have a swollen ankle problem) and that the insoles can be removed and replaced, and that they still look fashionable! They're very durable, long lasting, and versatile shoes. I wish they were cheaper but overall they're not too bad considering what they are and that I wear a size 16.
You had what I needed which is more than any other place.
I found what I was looking. Thank to you. The shoes are to wide, and the workmanship is poor commpared with my previous purchase.
No issues and really like the free shipping and free return shipping
Glad to find these slippers with open toes.
Have been looking for this style for long time.
Pleased with the product.
Easy site to order from!
I liked the total description of the shoe I was purchasing. It was a really big help. Thank You
I just received these shoes. They are so light you can hardly tell they are on. The arched supports are so comfortable you can wear them all day... also I stand up better, and my back never hurts me any more.
The website is clear and easy to follow. The product and price can't be beat. I previously used the Dr. Scholl's Custom Fit Orthotics, which I purchased for $40 for half as much support. My brother told me about your product, it provides complete support at a more affordable price. I will recommend it to anyone who asks.
I absolutely love Orthoheel sandals. I've been wearing them for years. However, with the us exchange rate and the high cost of shipping, I don't order as much anymore. I can sometimes get them on other sites that offer free shipping, which really helps me with my budget expenses. I would have bought at least 3 to 4 pairs on your site but when I figured out the exchange and I saw the high shipping costs, I reduced my order to only 1 pair.
Thanks. Please provide a telephone number. I would like to speak to someone when I place an order.
I'm happy and love the slippers.
Was pleased to find these on your site. Was very disappointed to see them at half price less than 2 weeks after I ordered them.
Not too difficult. It would be nice if you had buy now pay later option
Could not find this item anywhere else on internet. Am very happy.
Love the product
I love my slippers! I would order again! I may look at your other products! The only issue I had was with the shipping. I'm not sure if they were closed the week between Christmas and New Years but I thought the shipping was two day priority and I ordered on December 26th and received my order on January 3rd. I'm not sure if this was a USPS issue or not. Would have just liked to have known it was going to take extra time to get out! I was so excited to receive the slippers and kept checking for them!
Very easy
A lot of the shoes I like are out of stock. Would be nice to know if there will be restocked later.
Love your products
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

