Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

Snivy B.
1 review
0 helpful votes
Follow Snivy B.
Unfollow Snivy B.
Share Review
Report Review

LOVE that the Sole Orthotics are less expensive than anywhere else, since I have to have them so my feet don't hurt all the time! THANKS!

Date of experience: March 5, 2018
Gary J.
7 reviews
0 helpful votes
Follow Gary J.
Unfollow Gary J.
Share Review
Report Review

THANKS
March 5, 2018

THANKS

Date of experience: March 5, 2018
Amy U.
6 reviews
0 helpful votes
Follow Amy U.
Unfollow Amy U.
Share Review
Report Review

This was the first time I ordered from orthotics and it went well. My only complaint is that it is very time consuming to complete the return process. Unfortunately I did not keep what I ordered. Other companies include the return label inside the box but with orthotics you had to contact the company and reprint it on the computer.

Date of experience: March 5, 2018
Linda L.
1 review
0 helpful votes
Follow Linda L.
Unfollow Linda L.
Share Review
Report Review

The website was easy to use; the free shipping is a plus as was the first time user discount. The delivery time was good also.

Date of experience: March 5, 2018
Karen R.
3 reviews
0 helpful votes
Follow Karen R.
Unfollow Karen R.
Share Review
Report Review

The sandals aren't as comfy as I had hoped
March 5, 2018

The sandals aren't as comfy as I had hoped. My plantar fascitis is very painful & these aren't the comfort I was going for.

Date of experience: March 4, 2018
Robert K.
6 reviews
0 helpful votes
Follow Robert K.
Unfollow Robert K.
Share Review
Report Review

I got my order
March 4, 2018

I got my order

Date of experience: March 4, 2018
Sandra B.
1 review
0 helpful votes
Follow Sandra B.
Unfollow Sandra B.
Share Review
Report Review

Love Vionic great selection and proces
March 4, 2018

Love Vionic great selection and proces

Date of experience: March 4, 2018
daniel d.
1 review
0 helpful votes
Follow daniel d.
Unfollow daniel d.
Share Review
Report Review

Received products in timely manner and everything was as promised. Very satisfied.

Date of experience: March 3, 2018
Dorothea H.
1 review
0 helpful votes
Follow Dorothea H.
Unfollow Dorothea H.
Share Review
Report Review

Great for folks with narrow feet!
March 3, 2018

Great for folks with narrow feet!

Date of experience: March 3, 2018
Arthur S.
1 review
0 helpful votes
Follow Arthur S.
Unfollow Arthur S.
Share Review
Report Review

Still waiting for a phone call
March 3, 2018

Still waiting for a phone call

Date of experience: March 3, 2018
Jodie D.
1 review
0 helpful votes
Follow Jodie D.
Unfollow Jodie D.
Share Review
Report Review

Hoping my hard to find comfortable shoes is solved with this purchase. I used to wear this type of shoe when much younger. At 73 feet have spread so hoping this will be perfect

I received the shoes and I was hopeful that they would fit comfortably, but I just can't wear this shoe or any others I have tried because of my big toes. Alas, guess I will stick to what I have been wearing for years, the Vionic open toe, no heel backing slide. This is the only shoe that seems to fit and be comfortable for hours.Sure wanted a pretty shoe like these. I need to return these shoes for credit, please.

Date of experience: March 3, 2018
Jane S.
10 reviews
0 helpful votes
Follow Jane S.
Unfollow Jane S.
Share Review
Report Review

I love the orthotic slippers
March 3, 2018

I love the orthotic slippers. They look good and feel great.

Date of experience: March 2, 2018
William R.
13 reviews
0 helpful votes
Follow William R.
Unfollow William R.
Share Review
Report Review

Odd sized item always in stock
March 2, 2018

Odd sized item always in stock. Great price and expedited buying experience.

Date of experience: March 2, 2018
Kathi N.
1 review
0 helpful votes
Follow Kathi N.
Unfollow Kathi N.
Share Review
Report Review

Fast delivery
March 2, 2018

Fast delivery. Easy ordering. Love these shoes.

Date of experience: March 2, 2018
sandy R.
1 review
0 helpful votes
Follow sandy R.
Unfollow sandy R.
Share Review
Report Review

Service was great, on-time delivery
March 2, 2018

Service was great, on-time delivery. I haven't had a chance yet to try on the two pairs. They are different styles and I hope to keep both of them, after I have tried them on.

Date of experience: March 2, 2018
SR C.
1 review
0 helpful votes
Follow SR C.
Unfollow SR C.
Share Review
Report Review

Wonderful shoes that solved my problem and fit just right.

Date of experience: March 2, 2018
Joan D.
1 review
0 helpful votes
Follow Joan D.
Unfollow Joan D.
Share Review
Report Review

Outstanding, I found what I was looking for my daughter, good price and free delivery is always welcome. Guaranteed this site to everyone in need of this kind of shoes.

Date of experience: March 1, 2018
Gloria P.
5 reviews
0 helpful votes
Follow Gloria P.
Unfollow Gloria P.
Share Review
Report Review

Needed to call customer service regarding web site. Associate was pleasant and very helpful and accommodating

Date of experience: March 1, 2018
Rita D.
1 review
0 helpful votes
Follow Rita D.
Unfollow Rita D.
Share Review
Report Review

Like the selections and multiple color choices.

Date of experience: March 1, 2018
David r.
1 review
0 helpful votes
Follow David r.
Unfollow David r.
Share Review
Report Review

They had a fair price and the items were in stock.

Date of experience: March 1, 2018