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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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John S.
1 review
0 helpful votes
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Excellent website, very good prices on solid products. Good delivery time.

Date of experience: March 8, 2018
Judith W.
1 review
0 helpful votes
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I got a pop up screen offering a 10% coupon OS-******* and it didn't take.

Date of experience: March 8, 2018
michael R.
7 reviews
0 helpful votes
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Excellent
March 8, 2018

Excellent

Date of experience: March 8, 2018
Beth K.
1 review
0 helpful votes
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Easy to shop and order
March 8, 2018

Easy to shop and order. Prices are great.

Date of experience: March 8, 2018
Maureen M.
1 review
0 helpful votes
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I am happy with the construction of the shoe
March 8, 2018

I am happy with the construction of the shoe.

Date of experience: March 8, 2018
Tammy P.
1 review
0 helpful votes
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My grand daughter was so happy that she has shoes that fit her orthodontics, and that they looked like other girls shoes. I will definitely be buying more for her. Thank You for providing great quality shoes, and making children with braces on their feet feel normal and happy.

Date of experience: March 8, 2018
David T.
6 reviews
0 helpful votes
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Shoes arrived as expected
March 8, 2018

Shoes arrived as expected. No issues.

Date of experience: March 8, 2018
Mary J.
1 review
0 helpful votes
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Dont shop on line
March 8, 2018

Dont shop on line. This is my first time and it was relatively uneventful

Date of experience: March 8, 2018
Maria E.
6 reviews
0 helpful votes
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Great selections
March 7, 2018

Great selections

Date of experience: March 7, 2018
Sheila j.
1 review
0 helpful votes
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Great shopping!
March 7, 2018

Great shopping!

Date of experience: March 7, 2018
Janet R.
2 reviews
0 helpful votes
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No
March 7, 2018

No

Date of experience: March 6, 2018
elizabeth I.
1 review
0 helpful votes
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Its nice to have one location to find shoes with supports.

Date of experience: March 6, 2018
Heather W.
2 reviews
0 helpful votes
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The item is just as ordered and I'm so glad the slippers finally arrived. They were scheduled for delivery on Friday to be given as a gift and unfortunately did not arrive until Monday. Deeply disappointed with UPS delivery after many follow up calls but the product itself is perfect.

Date of experience: March 6, 2018
Gary T.
1 review
0 helpful votes
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I am very happy with my new insoles
March 6, 2018

I am very happy with my new insoles.

Date of experience: March 6, 2018
Bobbi B.
1 review
0 helpful votes
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Had difficulty setting up an account
March 6, 2018

Had difficulty setting up an account

Date of experience: March 5, 2018
Robert Z.
5 reviews
0 helpful votes
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The product was terrible quality and was not unusable! I will be returning it.

Date of experience: March 5, 2018
Erric W.
1 review
0 helpful votes
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So far so good
March 5, 2018

So far so good. I'll be back on a later date.

Date of experience: March 5, 2018
Snivy B.
1 review
0 helpful votes
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LOVE that the Sole Orthotics are less expensive than anywhere else, since I have to have them so my feet don't hurt all the time! THANKS!

Date of experience: March 5, 2018
Gary J.
7 reviews
0 helpful votes
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THANKS
March 5, 2018

THANKS

Date of experience: March 5, 2018
Amy U.
6 reviews
0 helpful votes
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This was the first time I ordered from orthotics and it went well. My only complaint is that it is very time consuming to complete the return process. Unfortunately I did not keep what I ordered. Other companies include the return label inside the box but with orthotics you had to contact the company and reprint it on the computer.

Date of experience: March 5, 2018