Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

A V.
1 review
0 helpful votes
Follow A V.
Unfollow A V.
Share Review
Report Review

Repeat purchasing will depend on the rest of my experience, receiving and product quality.

Toe of shoes seem to scuff through black finish easily. Other than that I'm pleased. Hope it will reblacken okay.

Date of experience: April 23, 2018
Bonnie W.
1 review
0 helpful votes
Follow Bonnie W.
Unfollow Bonnie W.
Share Review
Report Review

Thank you for an easy shopping experience
April 23, 2018

Thank you for an easy shopping experience

Date of experience: April 22, 2018
Karen M.
1 review
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

Have a pair I've worn out, thrilled to get a new pair.

Date of experience: April 22, 2018
Marjorie A.
3 reviews
0 helpful votes
Follow Marjorie A.
Unfollow Marjorie A.
Share Review
Report Review

This is the 2nd pair of Vionic slippers for me because I love them!

Date of experience: April 22, 2018
Gary P.
1 review
0 helpful votes
Follow Gary P.
Unfollow Gary P.
Share Review
Report Review

Shoe are good and fit is good
April 22, 2018

Shoe are good and fit is good.

Date of experience: April 22, 2018
Dayle S.
1 review
0 helpful votes
Follow Dayle S.
Unfollow Dayle S.
Share Review
Report Review

Thank you for having such a great selection of Narrow shoes.

Also, I returned one pair, of the two pair shipment, because of incorrect size. Did you receive it and credit my credit card?

Date of experience: April 21, 2018
Nancy S.
7 reviews
0 helpful votes
Follow Nancy S.
Unfollow Nancy S.
Share Review
Report Review

Easy
April 21, 2018

Easy. Good selection. Large range of sizes.

Date of experience: April 21, 2018
Jennie C.
1 review
0 helpful votes
Follow Jennie C.
Unfollow Jennie C.
Share Review
Report Review

Wish I could have used a coupon code!
April 21, 2018

Wish I could have used a coupon code! Otherwise everything was great! I used to always have coupon codes and I haven't used you for a while so I didn't have one! But still it was lower than it was on Amazon! I like shopping through with you & I've never had any problems and I've always received my order quickly! Keep up the good work!

Date of experience: April 20, 2018
Gary X.
7 reviews
0 helpful votes
Follow Gary X.
Unfollow Gary X.
Share Review
Report Review

Very pleased
April 21, 2018

Very pleased. Good price on exactly what I was looking for. Fast delivery. Will definitely order from here again.

Date of experience: April 20, 2018
LoLa A.
1 review
0 helpful votes
Follow LoLa A.
Unfollow LoLa A.
Share Review
Report Review

Orthotic shop website was easy to use and got my order quick. Wish Vionic had more styles of flat sandals with a back strap. Flip flops are not the safest to be wearing if you are elderly

Date of experience: April 20, 2018
Elaine G.
1 review
0 helpful votes
Follow Elaine G.
Unfollow Elaine G.
Share Review
Report Review

Fast and Easy The order was perfect in every detail. They had no way of knowing that I have used a heel support or Viconic shoes for years, so all of the instructions were really nice but I didn't need them I was looking for comfy slippers not slip ons with no back and I found them. Will be buying from these folks again.

Date of experience: April 20, 2018
Marthanne B.
1 review
0 helpful votes
Follow Marthanne B.
Unfollow Marthanne B.
Share Review
Report Review

I am trying to return the shoes
April 20, 2018

I am trying to return the shoes. I have filled out the required forms with no results. I STILL do not know how to return the shoes. Please advise.

Date of experience: April 19, 2018
Cathy H.
1 review
0 helpful votes
Follow Cathy H.
Unfollow Cathy H.
Share Review
Report Review

Orthoticshop did a very nice job with packaging and delivery. But, I had to return the product as it did not fit-the product wasn't consistent with the sizing of past purchases with the same shoe company. The services were one company and the product was a different company so that question should be separated and restated.
I am now, waiting to see how the return and refund processing goes with this company. Hopefully, as stellar as the purchasing and mailing.

Date of experience: April 19, 2018
Lauren c.
1 review
0 helpful votes
Follow Lauren c.
Unfollow Lauren c.
Share Review
Report Review

Orthoticshop.com is awesome!
April 19, 2018

Orthoticshop.com is awesome!
My order came right on time and I got a confirmation email to let me know.
I would definitely buy from here again.

Date of experience: April 19, 2018
Nancy S.
1 review
0 helpful votes
Follow Nancy S.
Unfollow Nancy S.
Share Review
Report Review

Love these for my sandals
April 18, 2018

Love these for my sandals. Make a big difference.

Date of experience: April 18, 2018
Debra H.
1 review
0 helpful votes
Follow Debra H.
Unfollow Debra H.
Share Review
Report Review

Was very pleased with the quick delivery
April 18, 2018

Was very pleased with the quick delivery. Thought the product was too expensive but it is doing it's job.

Date of experience: April 18, 2018
Valerie A.
1 review
0 helpful votes
Follow Valerie A.
Unfollow Valerie A.
Share Review
Report Review

I need to return these shoes
April 18, 2018

I need to return these shoes. They seem to be made for someone with chronically swollen feet. While the right length and my size, even with the inserts my feet slip right out. They are super comfortable and I wish my feet better fit them.

Date of experience: April 18, 2018
Hubert L.
1 review
0 helpful votes
Follow Hubert L.
Unfollow Hubert L.
Share Review
Report Review

It was excellent
April 18, 2018

It was excellent

Date of experience: April 17, 2018
Dennis S.
2 reviews
0 helpful votes
Follow Dennis S.
Unfollow Dennis S.
Share Review
Report Review

HArd to follow site
April 17, 2018

HArd to follow site. Would not take my discount code sent to me.Would rather just order instead of signing back into an account

Date of experience: April 17, 2018
jacquelyn m.
1 review
0 helpful votes
Follow jacquelyn m.
Unfollow jacquelyn m.
Share Review
Report Review

You have shoes that fit me and are good looking.

Date of experience: April 16, 2018