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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Cheryl W.
1 review
0 helpful votes
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Vionic
April 28, 2018

Vionic - THE Best! I'm 70 but still extremely active, and Vionic Shoes have caused my back aches to literally disappear! Thank you for carrying this amazing line of shoes!

Date of experience: April 28, 2018
Pauline H.
1 review
0 helpful votes
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Buyers should note that the mesh top of shoes I ordered is quite flexible and not suitable for those with bunions or hammer toes. I expected mesh akin to those Merril makes.

Date of experience: April 27, 2018
Sandra b.
1 review
0 helpful votes
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Placing order was a little difficult but I got it I think.

Date of experience: April 27, 2018
Glen W.
1 review
0 helpful votes
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Quick and easy to order, plus free shipping
April 27, 2018

Quick and easy to order, plus free shipping

Date of experience: April 27, 2018
Patricia H.
2 reviews
0 helpful votes
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Bought from you previously
April 26, 2018

Bought from you previously. Loved the sandals. Ordering more.

Date of experience: April 26, 2018
michele m.
1 review
0 helpful votes
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Very easy to shop and you have a very good selection of shoes.

Date of experience: April 26, 2018
Bill M.
1 review
0 helpful votes
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Very easy and quick
April 26, 2018

Very easy and quick

Date of experience: April 26, 2018
Teresa K.
1 review
0 helpful votes
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I buy most of my shoes from here because I need orthotics and will for the rest of my life. I like the variety except where boots are concerned. I need a wide boot to fit my orthotics as I have found it very difficult to find orthotic boots of good quality and fashion in wide. I would prefer leather also and that seems to be limited and so very expensive even on your site so I worry about even going through the hassle of buying them. I would not be familiar with the brand and would probably have to try several sizes to see what would work and the reviews which are very helpful when ordering shoes are limited or non existent for boots as far as orthotic care is concerned.

Date of experience: April 26, 2018
Ann P.
2 reviews
0 helpful votes
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No comment at this time
April 26, 2018

No comment at this time.

Date of experience: April 26, 2018
Janie M.
2 reviews
0 helpful votes
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So far typing and ordering was easy will have a better opinion after I receive the order.

Date of experience: April 26, 2018
Emilie M.
1 review
0 helpful votes
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Attractive, appropriate, comfortable, fit right out of the box. Just what I wanted.

Date of experience: April 26, 2018
Nicole R.
3 reviews
0 helpful votes
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I would love to buy walking shoes from you, but without trying them on, it's not worth trying. I love my slippers, this is my second pair. I have heel spurs and pain, also trouble with arches, it's hard to find shoes that fix all that. But your orthotic shoes, especially Vionic, do the trick. I will buy again from you.

Date of experience: April 25, 2018
Judi U.
1 review
0 helpful votes
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Fast and easy
April 25, 2018

Fast and easy
I love my shoes

Date of experience: April 25, 2018
Adriana G.
1 review
0 helpful votes
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Great fit and comfortable
April 25, 2018

Great fit and comfortable

Date of experience: April 25, 2018
Jean P.
2 reviews
0 helpful votes
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Service was great, but the shoes were not what I expected and did not fit. The item has been mailed back for a refund. Thank you!

Date of experience: April 25, 2018
Mary S.
1 review
0 helpful votes
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Picking my items was very easy/accessible
April 25, 2018

Picking my items was very easy/accessible. I liked the rollover scan to get close up of my merchandise. I found sizes to be true and very comfortable.

Date of experience: April 25, 2018
savvy s.
1 review
0 helpful votes
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Good experience
April 25, 2018

Good experience

Date of experience: April 24, 2018
Jan B.
1 review
0 helpful votes
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No comment
April 23, 2018

No comment

Date of experience: April 23, 2018
Carol T.
1 review
0 helpful votes
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Pop up showed 10% discount however I couldn't get it

Date of experience: April 23, 2018
Kelly B.
1 review
0 helpful votes
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I Love my new slippers!
April 23, 2018

I Love my new slippers! They are so comfortable. They run a bit big, so I had to return the size 8 for a 7. Fairly easy return process and prompt service from the Orthotic Shop.

Date of experience: April 23, 2018