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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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North Carolina
1 review
0 helpful votes
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Having trouble making a return -
March 16, 2023

Purhased one pair of Classic Walkers 7 1/2 Wide - were too tight - returned and was told to try next size up - Which I did 8 Wide is still to tight - tried to return and can't find the order to get approval to return - placed another order for Same sneaker in a different color - thinking they would be good - they are too tight too...

Date of experience: March 16, 2023
Alabama
1 review
0 helpful votes
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Elaine
March 10, 2023

Have ordered this shoe previously and have worn for several years. I cannot find a shoe that fits my foot like these shoes. Love them and will continue to order the shoes.

Date of experience: March 10, 2023
Pennsylvania
1 review
0 helpful votes
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Love the shoes and service
February 28, 2023

East order process, quick delivery, quality shoes. What more can I ask for

Date of experience: February 27, 2023
Colorado
1 review
0 helpful votes
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I hope that you get it soon. I used your return label that I got from the online site. It was mailed back February 22nd and I have the drop-off package receipt.

Date of experience: February 26, 2023
Florida
2 reviews
0 helpful votes
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Delivered on time!
February 23, 2023

I ordered these shoes for a gift for my husband and he loves them. He needs very wide shoes and these were his size and very attractive. Also, the quality of these shoes is the best. My purchase was delivered on time. I am very pleased with this purchase!

Date of experience: February 23, 2023
California
1 review
0 helpful votes
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Slippers
February 21, 2023

Love my slippers! They arrived on the date that was stated on the e-mail. From the time I ordered them and when they arrived was less than a week.

Date of experience: February 21, 2023
West Virginia
1 review
0 helpful votes
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Shoes
February 21, 2023

Good experience except you should use a direct shipping company fed x does not to deliver too where I live and if they do just drop it and leave most of the time with no Notification

Date of experience: February 21, 2023
Massachusetts
1 review
0 helpful votes
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Great shoes that fit perfectly
February 17, 2023

Was skeptical about ordering online but the the shoes are as good as advertised

Date of experience: February 17, 2023
Massachusetts
1 review
0 helpful votes
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Propet sneakers
February 16, 2023

Order came one day earlier than expected. TravelWalker II Propets are the ONLY sneakers I wear. I own 6 pairs, I first heard about propets from a post a women had written, and I decided to try the sneakers. I have no regrets. Propets are sooooooooooo comfortable and are like wearing slippers all day. For the record, I am not a robot and I absolutely love Propet Sneakers!

Date of experience: February 16, 2023
Florida
1 review
0 helpful votes
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THIS SITE IS SO EASY
February 11, 2023

I always find the shoes I need here. The delivery and return terms are very

Date of experience: February 11, 2023
Florida
1 review
0 helpful votes
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I love your vionic sandals and have ordered many pair. However, I ordered a pair of vionic sneakers and they do not fit right. They said that they were wide width, and the toe box is not wide as I thought it would be. They do not fit right and I want to return them. I need to know how to return a product.

Date of experience: February 9, 2023
Colorado
1 review
0 helpful votes
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Very comfortable!
February 8, 2023

Shoes are just what I needed. Good support for arch and heel. Also approved by my physical therapist for my plantar fasciitis.

Date of experience: February 8, 2023
Georgia
1 review
0 helpful votes
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No follow through
February 5, 2023

We have 125 apts. Here and this package is delivered on time in the building. But was placed on a table for anyone to pick up. Was not put in the LUXOR for only me to retrieve or at my apartment door. Some drivers will put in LUXOR and some not... Either they are toooo busy or not instructed correctly. Now looking for another supplier that handles your product. As I will soon need another pair.

Date of experience: February 5, 2023
Ohio
1 review
0 helpful votes
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Diabetic shoes
February 5, 2023

Love these shoes they are light weight and most important in my case the heel is
Padded for comfort.
I hope they keep their shape.

Date of experience: February 5, 2023
Canada
1 review
0 helpful votes
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Shoes are a great product and fast delivery. We recommend them to everyone.

Date of experience: February 1, 2023
Florida
1 review
0 helpful votes
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Go to Orthotic Shop
January 25, 2023

Excellent service. Comfortable shoes. Special sizes and widths available. Quality merchandise. Have made several purchases of different kinds of shoes. Never had to return an item.

Date of experience: January 25, 2023
Michigan
1 review
0 helpful votes
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Boot order
January 21, 2023

Everyone was very helpful. I had to return the 1st boots I ordered there was no problems.

Date of experience: January 21, 2023
Oregon
1 review
0 helpful votes
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I received my footbeds!
January 20, 2023

I was so excited to get my footbeds! I immediately opened them and put them in my slippers. I also transferred them to my shoes before leaving for work. I love the support they give me! I think I might buy another pair!

Date of experience: January 20, 2023
Washington
1 review
0 helpful votes
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Pleased with purchase
January 16, 2023

The slippers are of good quality and do not disappoint. I just wish they would come in different heel widths. Narrow heel widths in general seem more and more difficult to find. But these slippers fit well across the middle and come up high enough in the front so they don't feel sloppy on my foot. They give good support and have really good soles.

Date of experience: January 16, 2023
Florida
1 review
0 helpful votes
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Vionic rhinestone sandals
January 14, 2023

Good experience with mail order. Will probably do it again in the future

Date of experience: January 14, 2023