Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
The best customer service especially when there is an issue to be resolved! Lisbeth was so helpful and resolved the issue within 24 hours!
Everything was perfect, Jerica was great, she was so helpful, all the time trying to help me with my order, above and beyond
I had an issue with a vendor and Jerica handled it every step of the way. She had great communication and follow up and everything was resolved to my satisfaction!
I saw Fashiongo at the Magic tradeshow in Las Vegas so I thought it was a good wholesale marketplace but boy was I wrong! Absolutely horrible service and just all around BAD! I found Orangeshine and on my first order Cecilia and Jerica not only helped me place the order, gave me updates, followed up when I got my order and helped me resolve order issues directly with the vendor. Great service, extremely courteous and professional. The best marketplace to grow your business. Thank you ladies!
I had my order decline so I had called and spoke with lisbeth. She was so helpful in getting in touch with the company I ordered from and helping me solve the problem.
Anahi was great at helping me with an order I was trying to figure out. My questions were answered.
Easy to work with, good response times with communicating with vendors. And exchanging or dealing with orders. Would recommend.
Lisbeth was soo helpful today. She checked on the status of my back-orders and pre-orders, making several phone calls. She was so nice and sweet! It was a quick call and she answered all my questions!
Jerica was super helpful when I had to reset my password for some reason. Fast and stayed on til I was in my account! Kudos! MERRY CHRISTMAS FROM TEXAS!
Great service even with broken item from vendor. Associate in customer service spoke with vendor and handled my issues immediately. Highly recommend!
When I called for assistance placing an order from Mountain Valley Trading, Lisbeth was extra helpful by placing the order for me in a timely and efficient manner. This is the kind of service all of us busy boutique owners need. Thank you, Lisbeth!
Jerica was so helpful & allowed me to get my documents submitted properly! So thankful for her patience and assistance!
When I needed help on an order I was quickly helped and my problem was solved. Jerica was very friendly and helpful! Will order again in the future!
Was very pleased with all the follow up emails and that the problem was all dealt with fairly. Thank you
Lisbeth was quick with assisting me in getting a problem solved. Thank you Orange Shine for amazing customer service.
Jerica helped get my order straightened out when Blossom Fox failed me for the 3rd time in a row to deliver in a timely manner. She got my order moving and had great customer service
Jerica was excellent at helping me out! Great service! She helped me out quickly and very nice. Orangeshine is a wonderful place for me to shop for my boutique. Uptown Hair Design
A vendor shipped me the wrong items, I called OrangeShine to see if they could help me take care of the problem and in less than 24 hours Jerica had the problem resolved and the correct items on their way! Fantastic customer service all the way around!
Lisbeth responded in a timely manner and was kind in all of our email communications. Both issues were resolved and I'm satisfied with the result.
Leslie was great! She answered all of my questions quickly and got my issues resolved just as fast! Love this site!
