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Jerica was very helpful and was able to answer all of my question. She helped me through the process and made my first time purchasing from OrangeShine worth it.
This process was so simple and easy thanks to Jerica! She even took time to call me to verify she had done everything she could to make sure they got my order request correct and that I was satisfied! Great customer service!
Jerica was able to answer all my questions and help me out with my issue! Great customer service!
They are so great about helping you when something is missing from your file! Very thorough and helpful almost no wait times and actual people to talk to! Just amazing! Cristina Helped me and she was truly an angel! Can't wait to see where my future orders can go with this company!
I had made a mistake on my end, and the issue was resolved quickly, and Cecilia did an amazing job of helping me out and guiding me!
Looking forward to working with Orangeshine in the future.
Just starting my own small business and I'm so happy that I found orangeshine to help me get started with great brands to choose from.
Cecilia was very helpful answering all my questions! Very fast responses also! She took the time to look into my issue.
Lisbeth got back to me quickly and was very friendly and helpful! It's nice working with a company who is friendly and has a quick response time. I appreciated her help and look forward to continue to work with the company and Lisbeth!
I'm just signing up with this company and Cecilia has been very helpful. Anything that was needed, she handled in a timely manner. Thank you so much! I am excited about our business adventure!
Love all of the clothes and Cecilia was so helpful when I was accidentally shipped the wrong item. Very fast customer service.
After having my bank account compromised, I have had problems with my orders going through since they were placed with old card. Lisbeth was so helpful in getting my orders updated to new card. Orangeshine is lucky to have her!
I have always had great experiences with Orangeshine. I asked questions about my orders and she was very helpful in getting me answers. Customer service is always great. They respond fast and are kind and helpful. They have a huge and I mean HUGE variety and shipping is always the most reasonable.
I was helped by Jerica on Friday evening. I asked questions about my orders and she was very helpful in getting me answers. Look forward to working with OrangeShine!
Very good customer service and I will be returning. The whole process was easy. The phone rep was really nice.
I really like the amount of vendors I have to choose from. Customer service is always great. They respond fast and are kind and helpful. Some of the items are marked wrong. I've bought a pack of tops that should have an XL but it came with none, the vendor listed the sizes wrong. I've ordered things that were supposed to deliver in a couple of days, but then didn't ship for weeks because it was pre-order even though it wasn't listed as pre-order. Some vendors sell out quickly, but don't tell you they sold out for a week after you've placed your order.
Definitely things that need some maintenance, but overall once you find a vendor you like, it's easy and fun to shop the site.
I really enjoy ordering wholesale from Orange shine. They have a huge and I mean HUGE variety and shipping is always the most reasonable. The customer service is also their top best feature. Will continue to use orange shine for my small business needs.
Cecilia was amazing! She went out of her way to ensure that my payment type was changed. She was kind and courteous both on the phone and in her messages. I will definitely continue to do business with this company!
Lisbeth is the best. She always responds to any vendor issue very quickly and is such a sweet person to work with.
Jerica is always there for us, she is prompt with not only replies but gets results very quickly & efficiently. Hoping Orange Shine realizes what an asset she is!
Fast easy customer service! Thank you orangeshine for taking care of any issure without any hassle! Returns are super easy through your company! Jerica garcia has been overly helpful withall of my order issues!