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I have been ordering hats from open trip for about 8 Months now and I have not had any problems. Orders are always here before the estimated shipping date
I got my order in a timely manner. It was exactly what I ordered a and I will be ordering more in the near future. I am very happy with service provided.
Excellent prices and prompt delivery, products are high quality, packaging intact, easy checkout each time
The fabric is very soft on your skin. I would wear these shirts on a regular basis. If they send you an incorrect order or something is wrong with your order they give you the option to replace it or give you a refund.
They had what I needed and at a good price. Shipping was a little longer than I preferred, but still acceptable. Will order again.
The quality of the shirts I bought was a lot better than I anticipated, they were very soft and arrived fast. I will be ordering again!
I wanted wristlet purses for my destination wedding guests to have. I put them inside their "welcome" bags. Although these are canvas material, the quality is great! The black canvas material is not that coarse and cheap-looking type of canvas. The bags look and feel really good. The inner lining is of great quality too. The dimensions of the bag allow for an iPhone, a credit card or 3, and a lipstick or gloss. Just enough space. The zipper is sturdy and does not feel like it'll get stuck in the fabric. You will not be dissatisfied with your purchase! Buy these!
Cleat was exactly as pictured. Worked great. And great price compared to other places. Plenty of details on site to make sure this clear met my needs to pick up the boat.
Thank you! My experience was good and the products were as promised. If I ever need these items again I wouldn't hesitation to order.
From customer service: Representative name was EDWARD
"I went out into the warehouse and pulled a few and compared them to other red items and they are very similar in color. We do not consider this defective, so we will not be issuing a call tag or label.
Return shipping at your expense.
Would you like to proceed?"
These were super affordable and work great! Feel much better mowing my Pup is safe! Would def recommend this!
Easy navigation of website, recognizing our shop as a repeat customer. This makes it easier to re-stock products bags of choice for our shop.
Got school supply pouches I ordered (for my students) when expected. They're great! Nice quality and style. I thought I ordered two sets of 18 but got six sets of 18 for an awesome price! Got to call to make sure it wasn't a mistake. Even if it was, I am willing to pay for the extras I have. Though I see unsatisfied customers on here, I got what I ordered on time, loved the pouches, and possibly got more than I should've...
TERRIBLE COMPANY! TERRIBLE CUSTOMER SERVICE! I would give 0 out of 5 if I could! They will trick you to order through their website because of some 'competitive' and 'low prices'! DO NOT DELUDE YOURSELF!
You will either:
1- Never receive the goods
OR
2- Receive some defective items and when asking for a refund, they will find excuses to avoid giving you back your money! OPENTIP is stealing from customers! SHAME ON YOU! BAD BUSINESS! Opentip should be reported!
TERRIBLE CUSTOMER SERVICE! Ordered at opentip on 4/28. Order was supposed to be delivered between 5/3 and 5/7. According to tracking details order was processed on 5/7 and ready to go out. On 5/13 it was still not received by carrier. I inquired on 5/9 as to when I would receive my order because I NEED it by 5/15. They replied on 5/13 that "it had been shipped". No other information, no excuses, no apology, nothing! Tracking info on 5/14 states it has been received by DHL and is on way to USPS. NOT acceptable
I had a great experience ordering with opentip. The prices are fair. I do wish they offered coupon codes on future orders when you pace a order. It helps and relaly y makes a difference. But we love our nacho corn nuts
Nice quality shirt at a great price. I highly recommend open tip. I will order from this site again. I am very pleased with my purchase.
MEDIUM LUMBAR scoliosis brace fits up to 35" waist I am 31".
Need to exchange for a LARGE NOT paying $12.99 to exchange a MEDICAL DEVICE with misleading size chart.
THE BRACE runs SMALL.
I can't get ANYONE to give me a return address for this too small, useless brace.
DO NOT BUY FROM THESE CROOKS. I BOUGHT A HOODIE FOR MY DOG IN HIS CORRECT SIZE THE SIZE THAT IS APPROPRIATE FOR HIS SIZE ON THE SIZE CHART & WHEN I RECIEVED IT IT WAS CLEARLY MISMARKED I COULD BARELY GET IT OVER HIS HEAD & THEY ARE REFUSING TO ALLOW ME TO RETURN IT EVEN THOU THEIR RETURN POLICY SAYS 30 DAYS. BAD BUSINESS.
This company is a joke. Placed an ordering a Tuesday shipping to a third-party address. Thursday they email me saying the address I provided won't process through their system and suggesting an alternate address. Assuming they are a professional eCommerce company with adequate shipping systems, I approved this address update. 8 days later the order ships. Then two months later they contact me incessantly asking me to approve a $60 additional charge because my address was wrong?! But they changed my shipping address in the first place? What a joke. Do NOT use this company. Read the reviews, they are a mess.