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OnlyFans

1.6

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OnlyFans Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to rampant issues with scams and fraudulent behavior among content creators. Many users report feeling misled and express frustration over the lack of effective support from customer service, which often fails to address complaints or resolve payment issues. While a few users appreciate the platform's potential for interaction with creators, the overwhelming sentiment highlights a need for better management and oversight to enhance user trust and satisfaction. The company faces serious challenges in maintaining a reliable and secure environment for its customers.

This summary is generated by AI, based on text from customer reviews

service
148
value
142
quality
142

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California
1 review
0 helpful votes
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Incompetent
August 13, 2022

Their site works only part of the time. They say it's my browser but can't explain what. I captured logs that show they have a problem on their end but they don't care, they have money.

Date of experience: August 12, 2022
Missouri
1 review
6 helpful votes
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They steal your money. I've bought videos from providers and sometimes they will completely disappear and their customer service (which you can only contact via email) will give some round about excuse about the provider breaking rules. I asked that if I cannot get a refund can I at least have the amount that I spent, credited towards a future purchase? Their answer was basically no. Haven't bought another video since.

Date of experience: August 3, 2022
Florida
1 review
4 helpful votes
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Truth in advertising
July 25, 2022

Over the course of the last two years, I have tried out about 10 different profiles. The vast majority have been a complete disappointment:
A) most of the girls post somewhat erotic photos but charge PPV for almost everything else. I refuse to pay extra after plonking down $10 - $20 for a subscription
B) video quality is most often atrocious. We all want amateurs but we don't want *amateurish* shaky, grainy, out of focus video
C) the frequent upsell for sexting, messaging and what have you

I have not had financial issues with the site itself, thankfully. It's the creators that are - with a few honorable exceptions - truly disappointing. Chasing a quick buck makes me cancel immediately.

Date of experience: July 25, 2022
GB
1 review
1 helpful vote
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Never Ever trust any OnlyFan creators, make an assumption that they are con artists and please do not send huge amounts of money, like a fool I did, and lost over 1000, the site Is full of manipulative scam artists and OnlyFans do not Police their site

Date of experience: July 21, 2022
GB
4 reviews
1 helpful vote
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I just wanted to spend some money but I cannot because there are so many issues to verify my identity or my age. The Yoti app is totally useless as well as their customer service. I have 40 years and it seems it is so difficult to state that I am an adult.

Date of experience: July 13, 2022
Arizona
1 review
0 helpful votes
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I've tried making an account with OnlyFans and during the creation process, they want you send them your other online accounts. Even though I don't have a Facebook, Instagram or even Twitter my account was denied because of this.
When I question them about this and even reminded them that on their site that it clearly states showing them other accounts are "optional" their comeback was they want want to make sure that I'm real even though in the beginning you HAVE to send them a copy of your ID and you holding that same ID with your face showing, they went silent. They just don't care and clearly just want to steal your personal information, I would highly suggest using other sites then these guys.

Date of experience: July 11, 2022
Florida
1 review
1 helpful vote
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List of scammers
July 2, 2022

There are quite a few content creators on only fans that are scammers. Do not join ANY vip program. They are pretty much all scams. They lie about what is offered, ask for more money for what they promised to begin with, ignore your messages, and some even ghost you.
Here is a list of people to avoid at all cost, no matter what they promise you!@thecaligirl (UCLA soccer player)@mimisweety,@yourfav18yo,@analiahoney (Mimi Sweety)@amandaclaire18,@reesemrachek (Kentucky Volleyball)

There are some good people to subscribe too. Pretty much anyone that spams you with ads is someone you should avoid. Stay away from those who have different screen names on their pics.

Date of experience: July 1, 2022
Canada
1 review
5 helpful votes
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Sends out a ppv for 80$usd saying how its expensive but worth it because of all the great content. I purchase it and end up receiving some 5-15 second teasing videos and pictures that are already included on her main page. Half of what was promised was a lie. Don't buy any content from this girl she will scam you.

Date of experience: June 18, 2022
NL
2 reviews
4 helpful votes
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Risky and worthless
June 16, 2022

Onlyfans is so lame and complicated! Messy sign up process, the site it extremely slow and stupid, bunch of undisclosed fees in hidden terms and conditions, bogus charges. I don't like all these tricks with undisclosed fees and all this rip you off.
By the way there is no customer support on Onlyfans, it's barely existent. The lack of accountability of Onlyfans makes it risky and worthless site.

Date of experience: June 16, 2022
West Virginia
1 review
0 helpful votes
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Bunch of scammers
June 10, 2022

Title says it all. This is a site for scammers. Please be careful and don't give them a chance to take your money. There is no consequences for them if they rip you off so buyer beware!

Date of experience: June 10, 2022
GB
1 review
0 helpful votes
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Rebecca Goodwin
June 9, 2022

Total con,
Took £50 off me, never got a thing,
She should be ashamed.
Her content is tame, if you want to see anything she makes you pay more.
Dont waste your money...
AVOID Rebecca Goodwins page.

Date of experience: June 9, 2022
Illinois
1 review
1 helpful vote
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Blackmail
June 2, 2022

I was in the top 5% of a creators subscribers for May of 2022. Out of the blue I get a message from her saying she expected a big gift card and she would unrestrict me when she got it. She went on to list several outfits from a high end boutique. The total cost would have been over $1000. I complained to OF and they said that they wouldn't do anything to resolve this. I deleted my account. The creator *******@daisyruth123.

Date of experience: June 1, 2022
New Zealand
1 review
0 helpful votes
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This platform never respect their earners or care about their wellbeing.
Policies are also ridiculous - if someone creates an account only they can appear on the contents (photograph, video). If anyone else appears then the account will be forcibly closed and payments withheld.
Couples are suffering a lot due to this - one person creates an account and the other appears, only to get shut down without refunds and such.
Yet only some couples are sanctioned and others are not.
Be fair, Onlyfans. Either allow all couples to submit contents freely, or clarify that no couples are allowed to submit contents in the ways mentioned above.

Date of experience: May 27, 2022
North Carolina
1 review
0 helpful votes
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Rip off
May 25, 2022

Cancelled my account instead of my subscription... so I don't have access to the remainder of what I PAID FOR... But told me I'm welcome to create another account... I e. PAY AGAIN...

RIP OFF

Date of experience: May 24, 2022
India
1 review
0 helpful votes
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Hi guys jazz this side they take money 1000 usd or they did not give me beck even don't reply me beck totally fraud application don't make a amount in this site it's ue own risk thanku 1000 usd they took

Date of experience: May 23, 2022
GB
1 review
0 helpful votes
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These people are thieving $#*!s
I finally thought I would try onlyfans and got a trial as it was "free" with auto renewal disabled by default
That is a load of crap I was charged and despite making sure that auto renewal was indeed off I was blamed and told I somehow magically turned it on

Contacting my bank to get my money back and as these people are lying turds

Date of experience: May 22, 2022
Nevada
1 review
0 helpful votes
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My title says it all. Only site I use my debit card because they don't accept credit. They will blame you with less than no evidence.

Date of experience: May 17, 2022
Austria
4 reviews
5 helpful votes
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Zero security level. It gets hacked all the time, I lost $300 and there is no way to get it back. Cheating content creators who scam you with total impunity because the mods don't give a da*n about the integrity of this "service". The majority of Onlyfans "models" are lazy low life girls! Overall my experience with Onlyfans was hideous, except of one girl who was honest and hot. But in general, Onlyfans is a money-waster. This "service" is extremely overpriced, taking into account its low quality, constant overcharges and financial issues and frequent security breaches.

Date of experience: May 16, 2022
Colorado
2 reviews
20 helpful votes
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Horrible scammers
May 11, 2022

I finally subscribed to 1 girl just to say i tried this app! But all it did was give me access to BUY & TiP More money! I figured with a subscription I'd get full access to this person? Absolutely not! They'll show you a blurred small version of a film too tease you but to watch the whole thing you have to pay additional fees or a big tip ect... horrible scam I'm not even finishing my month subscription! They need to take this website down it's a scam porn is free people!

Date of experience: May 10, 2022
Portugal
1 review
4 helpful votes
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Getting banned
May 6, 2022

I just made an account, but i'm not getting access right after I verified my ID and recognition face.
I made new twitter and google account to respect terms. But none the less. I'm inactive, why?
They don't help or care! The only thing they to is talking about not respecting Terms, nothing more.
Everytime i get ban, I need to create another e-mail and new accounts to respect their terms, and getting ban again. What the $#*!

Date of experience: May 6, 2022