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As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.7 stars from 979 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 4th among Hardware Store sites.
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I am very impressed with the ease of ordering from Online Metals, and will do so again and again!
My experience with Online Metals.com was a good one. Ordered on line and picked up locally. Odds are they will have it in stock. I could have picked up the same day, but chose to pick up the next day. Will buy from again as needed.
Thanks for the feedback Douglas! I am glad we are able to have the material ready for you to pickup as soon as possible. All will call orders we try to have ready in a couple of hours to be picked up as soon as possible to meet our customer's time frames!
Fantastic! It amazes me they have.032" bronze and brass and copper and other hard to find stuff in stock.
Thanks for the feedback James! I am glad we are able to offer you the material you are having a hard time finding. If there is ever something you need, but do not see on our website, reach out to us, we can see if it is something we can source! Our email is [email protected].
Thanks for the feedback Dax! I am glad we were able to provide you with the material you need in a timely manner.
Great quality and best pricing. All delivered as expected.
Thanks for the feedback Bill. I am glad we are able to to provide you with the material you need at the best price, we always try to be as competitive as possible when it comes to pricing! Let us know if you ever have a cart with a value of over $1000.00 and we can work with you guys on bulk pricing!
Ordered a small section of expanded stainless to make a grill for cabinet door. Customer service was quick to reorder when initial piece came with pattern turned different than expected. Well done.
Thanks for the feedback Alan! I am glad we were able to get you the correct material back out to you, and I do apologize that it was sent incorrectly the first time. Please let us know if you ever have any issues with any orders, we'd be glad to make it right!
Got some stock material I needed for a project, overstock sale saved a good chunk of money, customer support was excellent. Packaging wise, could've done with a regular box on the rectangular tubing, and a tube for the flat bars, but other than that everything worked out nicely and was a good money saver.
Thanks for the feedback Jesse. I am glad we were able to help get you the material you needed with a reasonable price! As for the packaging, our warehouse always tries to put the most packaging together to ensure the material does not get dented or scratched during transit.
Always a pleasure to talk to you all. When I need something you always have it in stock.
Thank You again.
Thomas
Thanks for the feedback Thomas! I am glad you find our customer service reliable and helpful! We are always adding to our customer service team to ensure all of our customers get fast and reliable help when needing to find stock and place orders.
YOU WERE VERY THOROUGH AND WELL INFORMED EVERYTHING WAS EXACTLY WHAT I NEEDED I WILL SHOP HERE AGAIN THANK YOU
Thanks for the feedback Dennis! I am glad we were very reliable for you, and we hope to keep being a reliable source for you!
This was the 1st time we ordered from Online Metals and we will be ordering again. Great product and Excellent Customer Service
Thanks for the feedback! I am glad you had a great experience with our amazing customer service! If there is anything you need help with, you can always email, call or hop on our online chat through the website! Our number is 800-704-2157, and our email is [email protected], we'd be happy to help you out!
Quality materials and great delivery times. Keep up the great work!
Thanks for the feedback! Excited to help support your next project.
Order was shipped very quickly and packaged very well. Pricing is excellent as well
Thank you, Joe! We are glad to hear both our service and pricing were exactly what you needed.
Thanks Bill! Glad we were able to get you what you needed when you needed it.
I build small items or parts for motorcycle builds or restorations. The pricing for materials is always fair and the service is first rate.
Thank you for the feedback, Mike! We are so happy to be your supplier of choice.
Thank you, Ken! We are here when you need us.
I've needed custom size panels for my barn and they are always perfect. I can rely on Online Metals for the highest quality products cut perfectly to my specifications.
Thanks for the kind words, Pamela! So glad you continue to rely on us for high-quality materials and service for your projects.
I'm a customer of OnlineMetals for several years and is the first time that I received an order packed in a way that when it was unpacked could cause an injure. It was.032" X 6" X 50" Shim Stock Rolls 1095 Blue Temper.
Hello!
Thank you for your feedback, I will be reaching out to you!
I have never had a problem with the service. Only complaint is that some tool steels had to be purchased in 3 foot lengths but I see that that has changes. Or at least it has with some materials
Thanks for the feedback, Sam! We do our best to keep the catalog up to date with our products and availability, so do connect with us if you see changes and have questions.
Found what I needed after my local vendors had no stock. Competitive price, fast delivery, selection, can't be beat.
Thank you for the feedback, Thomas! So glad we were able to step in and support you when you needed it most.
Easy ordering process and fast shipping. I'll definitely order from them again!
Thanks for the feedback Derrick. We'll be here when your next project comes around, and look forward to working with you again soon!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback Lavonne! I am glad you were able to order easily through us. We try to make the ordering process as user-friendly as possible, let us know if you ever have any issues!