Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com has a rating of 4.7 stars from 973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 4th among Hardware Store sites.
We monitor reviews for authenticity
My latest purchase of a sheet of aluminum plate left me feeling I was way overcharged. I had asked for two pieces of plate, 13"x7"x5/16"thick. I received one plate that was 26"x7", so I had to cut it in half to get what I had ordered.
The charge for this piece came to $86.19, plus $48.93 for shipping for a grand total of $135.12. I feel that is an overcharge and I will be going elsewhere for my metal from now on if that is going to be your policy.
Tom Osypowski, a loyal customer for many years.
Received my order and am happy with the material and range of sizes and shapes.
Thanks for the feedback Ray! I am so happy we can get you the material you need, in the best time frame!
Thanks for the feedback Hugh! I am so glad we were able to get you the material, cut to size to fit your needs!
Onlinemetals.com has fantastic selection of products and easy ordering process. Service has been outstanding.
Thanks for the feedback Jerry! I am so happy we can provide a range of materials to help service you better!
Nice selection of copper and brass sheets happy to start a new hobby.
Thanks for the feedback Austin! I am so glad we could offer the material you needed!
I have ordered many pieces and not had any wrong or late to arrive
Thanks for the feedback Gary! I am so glad you have had great experiences with us!
This order was placed during the holiday season and was delivered to me virtually the next day. Unbelievably fast service
Thanks for the feedback Paul! I am so glad we were able to get you the material you needed in the quickest time!
Fast delivery, quality material, nice discount. I ordered the material for a non-profit art center I am working for and the next day I get a discount coupon via e-mail. Customer service honored it on the goods I already had on order. Thank you On-lineMetals.com
Thanks for the feedback Andrew! I am so glad we were able to get you the discount to help get the material you needed for your non-profit!
Had all materials needed for my project, easy ordering, quick delivery, product rec'd in good codition
Thanks for the feedback Ken! I am glad we could get you the material you needed, in the best quality, in the quickest time frame!
Smooth transaction was able to finish order without breaking set up 2011 rod not stocked locally.
Thanks for the feedback Joel! I am so glad we could get you the material you needed!
Received my order quickly and accurately. Will order from them again!
Thanks for the feedback John! I am so glad we could get you the material you needed in the fastest time!
Online Metals was convenient to order on line and the customer service was very helpful answering my questions. I picked up the metal at their Portland plant quickly and efficiently.
Thanks for the feedback Albert! I am so glad to hear you had a great experience! We are always happy to help with any metal inquiry!
Quick shipping from Dallas; material in good shape in ship tube.
Thanks for the feedback Rodney! I am so glad you had a great experience with us!
Thanks for the feedback John! Glad to hear you had a good experience with us!
No one else could even come close to providing my specific needs or offer reasonable pricing. The service was great and staff was very accommodating. Online metals is hands down the best place to go.
Thanks for the feedback Donald! I am so glad we can be a reliable source for you! Our awesome staff of customer service representatives are always happy to help!
Exactly what was described, reasonably priced and super fast shipping!
Thanks for the feedback Chris! I am so glad you had a great experience, and that everything came as requested!
Online metals offers quick service. I also appreciate the and wide range of products to meet my companies needs.
Thanks for the feedback Charles! I am so glad to hear you had a great experience with us!
I always have an excellent experience ordering my metal and composites from online metals. It's fast and great quality.
Thanks for the feedback Adam! I am so glad to hear you had a great experience with us! Hope to see you return as a customer in the future!
For a company that sells and ships material all day long, I'm surprised that my material is not secured inside the tube when I get it. One or both ends are open.
Thanks for the feedback Craig! I am sorry to hear about that. I will be reaching out shortly!
Thanks for the feedback Nils! I am so glad you had a great experience with us!


Thanks for the feedback Tom! I am so sorry to hear about your experience with us. I will be reaching out to you shortly!