OnlineCityTicketsReviews 8,981

I carefully chose tickets for an event at the Kimmel Center and paid almost $500 for three tickets. When I went to download them the next day, I noticed they were "Obstructed" views. This never appeared as I clicked on the seating chart to choose the tickets. It was hidden as "limited" view on the confirmation after I went through payment, etc. I did not notice it because I did not know to look for it at that late date. Trickery. Well planned by them. No chance of exchange.

I made 2 orders from this companies website and OMG, I WISH I HADN'T. On the website I selected a suite... a specific number located on the seating map. I was sent tickets to a suite from an entire different side/end of the venue! TOTALLY CHANGED THE VIEW I THOUGHT I WAS PAYING FOR! Customer service stated I paid for a suite and that it did not specify the suite number just any old suite and it wasn't guaranteed. I could have gotten better seats for less money. Does this company not understand how deceptive this is! The view is what you are paying for! Also sent the wrong tickets to the wring date! I would stick with Stub Hub, Ticket Master or more reputable companies. This company has OUTRAGEOUS fees and you may not be getting what you thought you paid for... NO REFUNDS NO CANCELLATION. JUST BEND OVER AND TAKE IT!

I couldn't find estimate of handling fee for my purchase prior to going onto next step of purchase process. Since I wasn't t sure I would be able to get out of order at that point since posted warnings implied I wouldn't be able to, I had to call their phone order line to get estimate. Turned out to be about 30% for my order which was within my budget so went back on-line to finish order. However, it was frustrating and a waste of my and their rep's time when they could easily have put an estimated range or specifically address if you can back out if additional handling fee is too much. I still do not know for sure if I would be able to back out or not if it would have been out of my budget.

Watch out for the outrageous service charge you will get hit with! We booked a show in vegas only to see on our bill a service charge 12x the service charge from the casino. All this for seats much worse than we could have got directly from the casino. When I called immediately after the purchase I was told nothing I could do. I was stuck with my purchase. We are working with our credit card company to dispute! Needless to say we will never use this service again.

While the fee was expensive I still spent less than I would have on any other site I was checking. The process was simple and the E-tickets were delivered within a matter of minutes. I tried buying tickets to my event the day they went on sale. I was in a virtual waiting room for 20 minutes and the seats I wanted were gone in the first two minutes. I knew I would be paying more than face value, but I am still pleased with the price. I will use this site again if I come across a similar situation.

I am very unhappy with the exce$$ive fee$ charged. I purcha$ed two ticket$. To $ee O'Reilly and Miller at the Tacoma Dome $how. Next March. The ticket$ were priced at about $127.00 each ($254.00). I clicked the "Buy Now" and then learn there are an additional $76.00 $ervice fee and a $6.95 email ticket delivery fee. $o, the total co$t for two ticket$ wa$ $337.15 which included about $83.15 in $ervice and email fee$. I know I didn't have to complete the purcha$e once I $aw the fee$ but I promi$ed my wife we would $ee the $how. I completed the purcha$e knowing we were getting gouged anyway. Thi$ review i$ to let other$ know in advance that the $eat ticket price $hown on the web$ite i$ not the final price. Your final price will include outrageou$ fee$.