OneTravel

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3.3
Reviews 1,673
5 Stars
54%
4 Stars
10%
3 Stars
4%
2 Stars
2%
1 Star
30%

New Zealand
1 review
0 helpful votes
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I appreciate the process, however I was told that I...
August 8, 2023

I appreciate the process, however I was told that I could use Air NZ air points on the United flight (which is an Air NZ place) but was unable to do so on One Travel website. Thank you.

Date of experience: August 8, 2023
Uganda
1 review
0 helpful votes
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Dedicated Customer Care
August 8, 2023
Updated review

Was impressed by engaging customer helper/agent while trying to make my booking in a poor network area! My itinerary was adjusted to my liking, with shorter layovers and the flight cost was affordable to an economy traveller like me! My card payment was declined for security purposes but once I had sorted it out with my institution, the same ticket awaited me within the 24 hour limit since reservation! Thank you!

Date of experience: August 8, 2023
Great experience and thanks for your patience as I...
August 8, 2023
Previous review

Great experience and thanks for your patience as I went through payment issues.

Date of experience: August 8, 2023
Cayman Islands
1 review
0 helpful votes
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Great experience
August 8, 2023

Great experience. Subsequent to them finding the flight it was very easy to complete the process. Much appreciated

Date of experience: August 8, 2023
Singapore
1 review
0 helpful votes
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Better and comfortable using this offer to fly my home...
August 6, 2023

Better and comfortable using this offer to fly my home with my family

Date of experience: August 6, 2023
Australia
1 review
1 helpful vote
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One Travel Scam and fraudulent Agent
September 4, 2023

It's scam agent, I bought flight ticket clearly mentioned price in A$, but they charge me in USD. On calling customer support, I informed ticket is not refundable. It cost me A$ 100 extra.

Date of experience: August 5, 2023
CustomerService C. — OneTravel Rep
over a year ago

We are a US based company and our website states we charge in USD.

Canada
1 review
0 helpful votes
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I don't like the hidden charges after booking
August 10, 2023

I don't like the hidden charges after booking. Though I have register for my flight I am still waiting for my boarding pass? What's up with you guys. Very difficult for seniors to navigate.

Date of experience: August 5, 2023
CustomerService C. — OneTravel Rep
over a year ago

Boarding passes are obtained on the airline website 24 hours before departure. Have you gone there? If you need any futher information let us know.

Canada
1 review
0 helpful votes
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Horrible payment went through but I keep getting message...
September 2, 2023

Horrible payment went through but I keep getting message to update payment info and I'm scared that if I do that they'll just take more money

Date of experience: August 3, 2023
CustomerService C. — OneTravel Rep
over a year ago

Please contact our customer service agents with any questions you may have

Texas
1 review
0 helpful votes
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Excellent service and easy to book flights, rental...
August 3, 2023

Excellent service and easy to book flights, rental car, hotels.

Date of experience: August 3, 2023
Zimbabwe
1 review
0 helpful votes
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Very good platform
August 3, 2023

Very good platform. Easy to use with a personal touch from the customer care team

Date of experience: August 3, 2023
Washington
1 review
0 helpful votes
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So far, the trip plans are going smoothly
August 2, 2023
Updated review

So far, the trip plans are going smoothly. The site provides good detailed information about my travel plans and arrangements.

Date of experience: August 2, 2023
All aspects except for this last piece have been fantastic
August 18, 2023
Previous review

All aspects except for this last piece have been fantastic. I am having difficulty choosing my seats for my return trip.

Date of experience: July 19, 2023
We have used One Travel for our travel plans for many...
July 19, 2023
Previous review

We have used One Travel for our travel plans for many years! The arrangements for this trip have been excellent through One Travel!

Date of experience: July 19, 2023
We appreciate the many options available to make our...
July 19, 2023
Previous review

We appreciate the many options available to make our travel plans!

Date of experience: July 19, 2023
Canada
1 review
0 helpful votes
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It's the first time with the company, goods services
September 1, 2023
Updated review

It's the first time with the company, goods services

Date of experience: August 2, 2023
CustomerService C. — OneTravel Rep
over a year ago

Thank you for your feedback.

It's the first time..
August 2, 2023
Previous review

It's the first time.nice

Date of experience: August 2, 2023
Georgia
1 review
0 helpful votes
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Reservation we t smoothly
August 2, 2023

Reservation we t smoothly.
Would use this website again

Date of experience: August 2, 2023
CustomerService C. — OneTravel Rep
over a year ago

Thank you for your feedback

Mexico
1 review
0 helpful votes
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One travel has always had very good service
August 2, 2023

One travel has always had very good service. They are very attentive, and I use them all the time.

Date of experience: August 2, 2023
Philippines
1 review
0 helpful votes
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Very quick to book, after payment the confirmation...
August 1, 2023

Very quick to book, after payment the confirmation email plus the ETICKET arrived in less than 5 minutes

Date of experience: August 1, 2023
Ohio
1 review
0 helpful votes
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It was good and quick like booking with you guys
August 1, 2023

It was good and quick like booking with you guys. Always knowledge and understanding to my questions very professional

Date of experience: August 1, 2023
Zimbabwe
1 review
0 helpful votes
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Quick and easy
July 31, 2023

Quick and easy
They gave me quite a good number of flights options to choose from
The process was quick and easy

Date of experience: July 31, 2023
Nebraska
1 review
0 helpful votes
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It's been really good and easy to book my tickets
July 31, 2023

It's been really good and easy to book my tickets.

Date of experience: July 31, 2023
Botswana
1 review
0 helpful votes
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Thank you for the services, its easier to book seamlessly
July 31, 2023

Thank you for the services, its easier to book seamlessly

Date of experience: July 31, 2023
Washington
1 review
0 helpful votes
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Verify informative and detailed on my traveling needs
July 30, 2023

Verify informative and detailed on my traveling needs.

Date of experience: July 30, 2023
Illinois
1 review
0 helpful votes
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Tough, for non computer savvy people
August 29, 2023

Tough, for non computer savvy people. Aka seniors.

Date of experience: July 30, 2023