OneTravel

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3.3
Reviews 1,673
5 Stars
54%
4 Stars
10%
3 Stars
4%
2 Stars
2%
1 Star
30%

Malaysia
1 review
0 helpful votes
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Ok fine not bad
August 21, 2023

Ok fine not bad. Takes a lot of back & forth runs to compare travel details vs pricing.

Date of experience: August 21, 2023
Florida
1 review
0 helpful votes
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It was a very easy and stress free experience
August 18, 2023

It was a very easy and stress free experience. Would definitely recommend to anyone making travel plans.

Date of experience: August 18, 2023
New Zealand
1 review
0 helpful votes
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One travel used from NZ
September 16, 2023

Not as cheap as it looks people!
Give your card details to purchase what you think is a single purchase of airline tickets and you get ongoing multiple payments taken from card. Be aware! Won't use this company again!

Date of experience: August 17, 2023
CustomerService C. — OneTravel Rep
over a year ago

We are a US based company and state on our website that you will be charged in USD. As advised at the time of purchase, there may be multiple charges but the total amount charged will be the amount authorized.

Vermont
1 review
0 helpful votes
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Great prices!
August 16, 2023

Great prices! I like the fact that you can book a vacation now and be able to pay later!

Date of experience: August 16, 2023
New Mexico
1 review
0 helpful votes
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So far, so good!
August 16, 2023

So far, so good! Very informative experience and easy to navigate

Date of experience: August 16, 2023
Illinois
1 review
0 helpful votes
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I could not use my points
September 15, 2023
Updated review

I could not use my points. The redeem points website does not let you use points. When I called the hotline, I was transferred then I was told to email the company in the response I was told to go back online

Date of experience: August 16, 2023
CustomerService C. — OneTravel Rep
over a year ago

This is being reviewed.

Always great working with one travel
August 15, 2023
Previous review

Always great working with one travel

Date of experience: August 15, 2023
Washington
1 review
0 helpful votes
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Good business with you
August 16, 2023

Good business with you. Representatives are very helpful.

Date of experience: August 16, 2023
Tennessee
1 review
0 helpful votes
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Good job
August 15, 2023

Good job. Well done! I appreciate very much your assistance to find a better fit for my travel.

Date of experience: August 15, 2023
Turkiye
1 review
0 helpful votes
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The app and service are good thanks for all I really...
August 15, 2023

The app and service are good thanks for all I really like the service

Date of experience: August 15, 2023
Curacao
1 review
0 helpful votes
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Easy and fast, good and easy payment thanks for this!
August 14, 2023

Easy and fast, good and easy payment thanks for this!

Date of experience: August 14, 2023
Arizona
1 review
0 helpful votes
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I have been a member for a number of years!
August 13, 2023

I have been a member for a number of years! I love everything about One Travel!

Date of experience: August 13, 2023
Australia
1 review
0 helpful votes
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Tried to cancel immediately no co operation to do so...
September 12, 2023

Tried to cancel immediately no co operation to do so and monies taken out immediately

Date of experience: August 13, 2023
CustomerService C. — OneTravel Rep
over a year ago

Customer has been assisted.

Mexico
1 review
0 helpful votes
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Easy and affordable and with lots of options for flights
August 12, 2023

Easy and affordable and with lots of options for flights

Date of experience: August 12, 2023
Rhode Island
1 review
0 helpful votes
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One Travel has been one of my favorite agencies.I am...
September 11, 2023

One Travel has been one of my favorite agencies.I am not happy with the way they are managing the website anymore.I tried to book for a cheaper price and when I go to pay and continue it says booking is in progress...and in the end it says timed out. When you go back again to rebook the prices change.

OneTravel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 12, 2023
CustomerService C. — OneTravel Rep
over a year ago

We have reached out to the passenger to obtain additional information so we can assist with the concern.

California
2 reviews
0 helpful votes
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I recieved my booking details and have taken the trip...
September 10, 2023

I recieved my booking details and have taken the trip but it is not showing in my rewards section. Only thing I had trouble with was clarification on how to do a pre-check in on line since Frontier does not have a kiosk for printing tickets. Once I figured that out it went smoothly.

Date of experience: August 11, 2023
CustomerService C. — OneTravel Rep
over a year ago

We have reached out to this customer to offer any necessary assistance.

Zimbabwe
1 review
0 helpful votes
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Excellent service and compared to other websites, much...
August 11, 2023

Excellent service and compared to other websites, much easier to navigate and use.

Date of experience: August 11, 2023
Florida
1 review
0 helpful votes
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So far so good, i"m not a real good flyer anxiety gets...
August 10, 2023

So far so good, i"m not a real good flyer anxiety gets real bad wishing for pre check!

Date of experience: August 10, 2023
Illinois
1 review
0 helpful votes
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Thanks for the service on time, this site is the best
August 10, 2023

Thanks for the service on time, this site is the best

Date of experience: August 10, 2023
Canada
1 review
0 helpful votes
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I found the experience OK
August 9, 2023

I found the experience OK. They don't t tell you till you pay that it in US dollars.

Date of experience: August 9, 2023
Bulgaria
1 review
0 helpful votes
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I just love this site, I only book with One Travel,...
August 9, 2023

I just love this site, I only book with One Travel, best options, best prices, all information given up front no hidden anything

Date of experience: August 9, 2023