Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Omega Walk

Omega Walk

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


How would you rate Omega Walk?
grey stargrey stargrey stargrey stargrey star

Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

21,772 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Melody T.
Unfollow Melody T.
Share Review
Report Review

Not great.
April 15, 2024

The soles are so hard they kill your feet. I thought maybe I just had to break them in, but no. I purchased softer inserts for them and they still hurt like the $#*!ens.

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 5, 2024
Pennsylvania
2 reviews
1 helpful vote
Follow Janice I.
Unfollow Janice I.
Share Review
Report Review

Great value and super cute
April 14, 2024

Terrific customer service. Always receive compliments when I wear them! I bought more since my original pair were so comfortable!

Date of experience: April 4, 2024
Minnesota
2 reviews
0 helpful votes
Follow Cassidy C.
Unfollow Cassidy C.
Share Review
Report Review

Great shoes
April 13, 2024

Great shoes! Feels like I have no shoes on. Easy shopping experience

Date of experience: April 3, 2024
Ohio
1 review
0 helpful votes
Follow Cindy I.
Unfollow Cindy I.
Share Review
Report Review

Loved them
April 13, 2024

Simple to do, timely, received exactly what i ordered.

Date of experience: April 3, 2024
South Carolina
1 review
0 helpful votes
Follow GERALYNN B.
Unfollow GERALYNN B.
Share Review
Report Review

Quick and quicker
April 13, 2024
Updated review

There are not too many shoes that I reorder, but I did with these. The colors have changed, but the shoes are great. Delivered in two days!

Date of experience: April 2, 2024

It's all great except the ads at the end
February 18, 2021
Previous review

It's all great except the ads at the end.

Date of experience: January 18, 2021
Massachusetts
2 reviews
0 helpful votes
Follow JAN D.
Unfollow JAN D.
Share Review
Report Review

Customer service very responsive. Tracking nice to show updates.

Date of experience: April 1, 2024

Easy to order
March 24, 2024
Previous review

Easy to order

Date of experience: March 13, 2024
Texas
1 review
0 helpful votes
Follow Tracy K.
Unfollow Tracy K.
Share Review
Report Review

Disappointed all around
April 10, 2024

These don't fit at all and I'm always a size 8. The return policy is antiquated with having to pay for shipping.

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 31, 2024
Illinois
1 review
0 helpful votes
Follow Jennifer Y.
Unfollow Jennifer Y.
Share Review
Report Review

Walking
April 9, 2024

Bought these for walking my new puppy. They're comfy. Light.

Date of experience: March 29, 2024
Tennessee
1 review
0 helpful votes
Follow Iesha E.
Unfollow Iesha E.
Share Review
Report Review

Do not buy
April 9, 2024

I put these shoes on an they immediately felt fake like a costume show would feel like, I figured I just need to break them in an that was the wrong decision the shoes hurt so bad an has no cushion whatsoever it cause lower back pain an it made my plantar fasciitis flare up

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 29, 2024
North Carolina
1 review
0 helpful votes
Follow Christina C.
Unfollow Christina C.
Share Review
Report Review

Shop somewhere else
April 9, 2024

Shipping takes a long time as they are coming from china. The products are not worth the money and are not as described. Don't waste your money.

Date of experience: March 29, 2024
Washington
1 review
1 helpful vote
Follow Gerrie K.
Unfollow Gerrie K.
Share Review
Report Review

Shipping went without a hitch and I didn't have to pay anything for the shipping, which is one of the reason's why I purchased them! :) They look gorgeous and I am excited to go out and begin to use them. These WILL be my running/walking shoes for getting this almost 70 year young woman back in much better shape! :) Thank you! ;)

Date of experience: March 29, 2024
Texas
1 review
0 helpful votes
Follow Fathom J.
Unfollow Fathom J.
Share Review
Report Review

Super Comfy!
April 8, 2024

These shoes are super comfy. I get compliments on then all the time.

Date of experience: March 28, 2024
Missouri
1 review
0 helpful votes
Follow Barbara Y.
Unfollow Barbara Y.
Share Review
Report Review

Have been an Omega Walk purchaser for years and have been extremely pleased with the quality
And customer service. My most recent purchase was disappointing. The shoes were not of the
Caliber I had come to expect. The soles of the Solace Air style are of a plastic material and the interior footbed no longer includes the cushioned insole and not as comfortable to walk on. Also, my order was mistakenly doubled under the same credit card (4 pairs total). When I requested a return shipping label for the second 2 pairs of shoes I was told I would have to return them at my expense plus a $15 restocking fee.
In lieu of returning the shoes a 30% refund was offered to keep them, which would have been the wiser
Financial option, which I chose. Caveat Emptor (Buyer Beware)!

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 27, 2024
Florida
1 review
0 helpful votes
Follow Whitney K.
Unfollow Whitney K.
Share Review
Report Review

Customer service won the show
April 6, 2024

You all need to change the filter. Customer service should keep up the good work.

Date of experience: March 27, 2024
South Carolina
1 review
0 helpful votes
Follow Marie L.
Unfollow Marie L.
Share Review
Report Review

Don't buy
April 6, 2024

Cheaply made and I would not purchase again, took a month to get here

Date of experience: March 27, 2024
Oregon
2 reviews
0 helpful votes
Follow Teresa O.
Unfollow Teresa O.
Share Review
Report Review

Could have better insoles in them. I had to change them because there wasn't any support and no comfort for pad of the front of my foot.

Date of experience: March 26, 2024
Florida
2 reviews
0 helpful votes
Follow Beth S.
Unfollow Beth S.
Share Review
Report Review

Not worth it
April 4, 2024

Too expensive for the quality. Not very comfortable and ships from
China.

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 25, 2024
North Carolina
1 review
0 helpful votes
Follow Juvenita A.
Unfollow Juvenita A.
Share Review
Report Review

Staple on the shoe
April 2, 2024

It took almost 3 weeks before it arrived. I expected a better product. Not very comfortable.

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 23, 2024
New York
1 review
0 helpful votes
Follow Cheri J.
Unfollow Cheri J.
Share Review
Report Review

New walking shoe
April 2, 2024

Ordering was easy. Price was very good. Shoes themselves were not as comfortable as I had hoped.

Date of experience: March 23, 2024
California
1 review
0 helpful votes
Follow Heidi Z.
Unfollow Heidi Z.
Share Review
Report Review

Great Gift.
April 1, 2024

Great website and ease of purchase. I liked the reminders to order after I shopped the site. So glad I finally placed my order. Real Comfort for the one I love. Can't wait to get a pair for myself.

Date of experience: March 22, 2024