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Omega Walk

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


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Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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21,784 reviews

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Indiana
1 review
0 helpful votes
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You get what you pay for!
May 28, 2024

Delivery and communication were good so customer service I would rate well. Shoes not what expected unfortunately 😕

Date of experience: May 18, 2024
California
1 review
0 helpful votes
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I have ordered from OmegaWalk before, and my order arrived in a reasonable time and the waterproof boots were acceptable enough for occasional wear.
This time it took weeks for my order to arrive from China. Two pairs of sneakers were in bags in a plastic shipping bag. They were flattened against the sole of the shoes. Ohkaaay...
They were hard to get on due to the sock-like inner layer, but when finally on, the toe area was caved-in - probably from being flattened. Ohkaaay... I walked around my bedroom and it felt like I was wearing heels! The soles were very stiff, the balls of my feet felt like there was no sole beneath them, and this was with the "orthopaedic insert" put in. The stretchy mesh uppers squeezed my feet so much and the elastic cord just hung off the shoes. I will be returning these immediately! So disappointed.

Date of experience: May 18, 2024
New Hampshire
2 reviews
0 helpful votes
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I wanted and need flexible mesh fabric because I shave 10 bunched up hammertoes. Much to my disappointment the shoe is like plastic with an appearance of mesh but it's not flexible as I was expecting. So getting two pair of fake mesh sneakers was not a bargain after all. They are also not breathable. I bought these because of the orthopedic implications but the only thing I like about them is the color combo.

Date of experience: May 18, 2024
Texas
1 review
0 helpful votes
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Took so long
May 27, 2024

I had no idea the shoes were coming from China. The purchase was made April 28 and I received them May 16. All the shoes are made cheap. They made my feet hurt more. They were not what I expected. Very disappointed!
The socks had no compression and were semi-long socks. The picture looks like no-show, it wasn't what I was sent.

Date of experience: May 17, 2024
Florida
1 review
0 helpful votes
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Cute shoes
May 26, 2024

The ordering to the delivery was great. No issues. The shoes are really cute.

Date of experience: May 16, 2024
North Carolina
1 review
0 helpful votes
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The product is wonderful
May 21, 2024

My shoes feels so comfortable when I walk. My walk is so smooth. The color of them I love.

Date of experience: May 11, 2024
Oklahoma
1 review
0 helpful votes
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Happy feet
May 20, 2024

Great company and loving my shoes. Recommending to all my friends and family

Date of experience: May 10, 2024
Canada
1 review
0 helpful votes
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I enjoy wearing several shoes. I have several shoes that I got from you.

Date of experience: May 9, 2024
Illinois
1 review
0 helpful votes
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Took awhile to get here, did not know they were shopping from over seas

Date of experience: May 7, 2024
Texas
1 review
0 helpful votes
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GREAT CUSTOMER SERVICE!
May 18, 2024

*UPDATE*: The company has responded swiftly and promptly to my issue based on my initial review and has worked with me professionally to receive a new pair of the style that was too small. I am so grateful for their customer service and am happy my issue was resolved!

Date of experience: May 7, 2024
Canada
1 review
0 helpful votes
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Service
May 17, 2024

Service is great shoes were delivered quickly and the shoes are great always get tons of compliments

Date of experience: May 7, 2024
Florida
2 reviews
0 helpful votes
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Don't want them
May 17, 2024

Waited to long for a cheap shoe and false advertising not comfortable

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2024
Australia
1 review
0 helpful votes
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Good for my problem feet
May 16, 2024

I love these shoes which is why this was a repeat purchase but I was disappointed in the inner sole in comparison to my previous purchases

Date of experience: May 6, 2024
Minnesota
1 review
0 helpful votes
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Slow delivery
May 16, 2024

Took to long to get them. The top is to tight can't even get them on, need to return them. There isn't any receipt included or how to return them.

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2024
Louisiana
1 review
0 helpful votes
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Comfortable!
May 16, 2024

Very comfortable and eye catching! Wish I'd known to order half a size bigger, then they'd be perfect!

Date of experience: May 6, 2024
Washington
1 review
0 helpful votes
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I got these for my wife. She likes them maybe where done with shoes for a while 😅

Date of experience: May 6, 2024
New York
1 review
0 helpful votes
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Nice shoes, but not the answer
May 16, 2024

I walk for a living; I'm a postal service letter carrier. My feet have been aching for a while so I've tried numerous sneakers and walking shoes in hope of finding a solution. Unfortunately the Novas haven't helped. They look nice and seem well constructed, but they're now back in the box, back in the closet. My search continues.

Date of experience: May 6, 2024
Georgia
1 review
0 helpful votes
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Shoes
May 16, 2024

I ordered got them back in a timely manner the shoes fit very comfortable and I ordered foot pads sole they also fit very well

Date of experience: May 6, 2024
Colorado
1 review
0 helpful votes
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Bad shoes, lost cash
These shoes are low quality. And you can't get a full refund

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2024
Virginia
1 review
0 helpful votes
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All three items were a perfect fit. I plan on ordering another pair of sneakers.

Date of experience: May 6, 2024