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Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.
By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.
We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.
The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.
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Delivery and communication were good so customer service I would rate well. Shoes not what expected unfortunately 😕
I have ordered from OmegaWalk before, and my order arrived in a reasonable time and the waterproof boots were acceptable enough for occasional wear.
This time it took weeks for my order to arrive from China. Two pairs of sneakers were in bags in a plastic shipping bag. They were flattened against the sole of the shoes. Ohkaaay...
They were hard to get on due to the sock-like inner layer, but when finally on, the toe area was caved-in - probably from being flattened. Ohkaaay... I walked around my bedroom and it felt like I was wearing heels! The soles were very stiff, the balls of my feet felt like there was no sole beneath them, and this was with the "orthopaedic insert" put in. The stretchy mesh uppers squeezed my feet so much and the elastic cord just hung off the shoes. I will be returning these immediately! So disappointed.
I wanted and need flexible mesh fabric because I shave 10 bunched up hammertoes. Much to my disappointment the shoe is like plastic with an appearance of mesh but it's not flexible as I was expecting. So getting two pair of fake mesh sneakers was not a bargain after all. They are also not breathable. I bought these because of the orthopedic implications but the only thing I like about them is the color combo.
I had no idea the shoes were coming from China. The purchase was made April 28 and I received them May 16. All the shoes are made cheap. They made my feet hurt more. They were not what I expected. Very disappointed!
The socks had no compression and were semi-long socks. The picture looks like no-show, it wasn't what I was sent.
My shoes feels so comfortable when I walk. My walk is so smooth. The color of them I love.
I enjoy wearing several shoes. I have several shoes that I got from you.
Took awhile to get here, did not know they were shopping from over seas
*UPDATE*: The company has responded swiftly and promptly to my issue based on my initial review and has worked with me professionally to receive a new pair of the style that was too small. I am so grateful for their customer service and am happy my issue was resolved!
I love these shoes which is why this was a repeat purchase but I was disappointed in the inner sole in comparison to my previous purchases
Took to long to get them. The top is to tight can't even get them on, need to return them. There isn't any receipt included or how to return them.
Very comfortable and eye catching! Wish I'd known to order half a size bigger, then they'd be perfect!
I walk for a living; I'm a postal service letter carrier. My feet have been aching for a while so I've tried numerous sneakers and walking shoes in hope of finding a solution. Unfortunately the Novas haven't helped. They look nice and seem well constructed, but they're now back in the box, back in the closet. My search continues.
Bad shoes, lost cash
These shoes are low quality. And you can't get a full refund
Answer: China. The sizing is wonky. I ordered 2 pair -- one was too big, the other 2 sizes too small. The base is a HARD rubber, totally inflexible. I would recommend going a different direction.
Answer: No. I have this as well. These shoes are cheap and not very comfortable

