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Omega Walk

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


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Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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21,785 reviews

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Alabama
3 reviews
0 helpful votes
Follow Charu O.
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Happy with customer support
June 18, 2024

I had few requests about my order, the customer service was very prompt in replying and helping with the issue. The shoes are very stylish and bright colors, got compliments when I wore it first time while shopping.

Date of experience: June 8, 2024
Texas
1 review
0 helpful votes
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These shoes are very cheaply made and ship from China. There is NO cushioning on the inside. You might as well be walking around with bare feet. They do NOTHING to help with any support. The fact that they are calling them "orthopedic" should be fraud. The eyelets for the laces are not even metal or plastic, they are sewn. Cheap shoes. They will try to buy your review! Look: "As a one-time exception, to avoid the inconvenience of returning the shoes, we can offer you a partial refund of 30% and you can keep the shoes. Additionally, if you choose to update your review to 5 stars, we will increase the refund to 50% of your purchase price. Once the review is updated, we will process the additional refund as promised."

Date of experience: June 6, 2024
Ohio
1 review
0 helpful votes
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Better than expected
June 16, 2024
Updated review

Quick receipt of product. It was Great speaking with customer service. They were personable and provided good information coupled with immediate response time.

Date of experience: June 6, 2024

I didn't want to place the order because I couldn't...
May 7, 2024
Previous review

I didn't want to place the order because I couldn't tell what the expected shipping date is. I can't wait long for delivery as I need the shoes right away.

Date of experience: April 24, 2024
New York
1 review
0 helpful votes
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The wait time was not bad. The only issue I had was the second order of compression socks did not arrive. Other than that I am happy with my order.

Date of experience: June 5, 2024
Florida
1 review
0 helpful votes
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Amazing shoes
June 15, 2024

I will be buying again because as a waitress these have helped my sore feet tremendously

Date of experience: June 5, 2024
New York
1 review
0 helpful votes
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Nice purchase.
June 15, 2024

Quick and easy buying process, great customer service, comfortable and lightweight shoes.

Date of experience: June 5, 2024
Florida
1 review
0 helpful votes
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Will not order again
June 15, 2024

I did not realize how long the order would take to arrive. Once it was here we were unhappy with the quality, we were not told the socks could not be fulfilled. The sneakers are low quality. The ventures squeak so bad you cannot wear them. They do not offer orthopedic level support. If we had not tried them I would have returned.

Date of experience: June 5, 2024
Idaho
1 review
0 helpful votes
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Great value
June 14, 2024

Overall process was quick and easy. I had my order in about a week. Product was very well made, and loved the colors. Great value.

Date of experience: June 4, 2024
New Jersey
2 reviews
0 helpful votes
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Love!
June 14, 2024

Wonderful! Very happy with my purchase! Love omega walk. Will buy again!

Date of experience: June 4, 2024
Ohio
1 review
0 helpful votes
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Don't buy.
June 14, 2024

Cheap shoe with zero arch support or cushion. There is nothing orthopedic about it. Complete waste of money and my feet hurt 10 minutes after putting them on.

Date of experience: June 3, 2024
Oklahoma
1 review
0 helpful votes
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Not true to size
June 14, 2024

The sizes run small but the customer support is very helpful

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Mediocore
June 13, 2024

I will not reorder. Product is uncomfortable. I'm on my feet for 12 hours a day and these shoes do not hold up

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
Follow Cinthia I.
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Great looking site and easy to use, great looking products and amazing deals. Will give another feedback about the product once I receive it.

Date of experience: May 31, 2024
Illinois
1 review
0 helpful votes
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What a deal
June 6, 2024

Easy shopping online found what I liked and purchase was flexible with a payment plan option and it was buy one get one free.
Nice colorful shoe comfortable and affordable.

Date of experience: May 27, 2024
Missouri
2 reviews
0 helpful votes
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Light and Comfortable
June 3, 2024

I struggled knowing what size to order but it worked out. These have good ankle support, come in super cute colors, and provide comfort while walking.

Date of experience: May 24, 2024
GB
1 review
0 helpful votes
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Best customer service on line.
June 3, 2024
Updated review

Superb products and after care. I've had lots of pairs over many years. Super light for packing and so stylish and comfortable.

Date of experience: May 24, 2024

Always fab service and such comfortable shoes
December 24, 2023
Previous review

Always fab service and such comfortable shoes. Love them.

Date of experience: December 24, 2023
New York
1 review
0 helpful votes
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Fantastic
June 3, 2024
Updated review

Very helful and very fast. I had asmall problems with my shoes and they replaced them with no questions asked. Customer service was very understanding and they went out of their way to help.

Date of experience: May 23, 2024

Love them
March 12, 2024
Previous review

I have had them for a week and my plantar fasciitis has been relieved tremendously.

Date of experience: March 2, 2024
New Jersey
1 review
0 helpful votes
Follow Ronald U.
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I ORDERED CLOSED TOE COMPRESSION HOSE. THEY SENT OPEN TOE, I SENT PHOTO OF
WHAT THEY SENT ME. THEY HAVE NOT DONE ANY THING YET. I ASKED FOR MY MONEY BACK.
THIS IS THE 2nd TIME THEY DID THIS TO ME. YES I WAS STUPID ENOUGH TO ORDER AGAIN
BECAUSE THE HOSE LOOKS REALLY GOOD.
I WILL GIVE THEM TO CHAIRTY. THEY TOOK CARE OF THIS REALLY FAST. THANKS

Date of experience: May 22, 2024
Texas
1 review
0 helpful votes
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Great response
June 1, 2024

Nice shoe just runs small. I wear a 8, I ordered a 8. But little bit too short. Omega responded quickly and sent a bigger size for free.

Date of experience: May 21, 2024
Colorado
1 review
0 helpful votes
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The sandals are comfortable..
May 29, 2024

The sandals are comfortable, but I ordered for my mom on April 27 and they came May 15th. Shipping is too long. It looks like it is coming from overseas, but when I received a U.S address was listed as where it came from.

Date of experience: May 19, 2024