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Omaha Steaks

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Omaha Steaks

3.4
omahasteaks.com

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Omaha Steaks Reviews Summary

Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
102
value
105
shipping
95
quality
98

We monitor reviews for authenticity

New York
2 reviews
1 helpful vote
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Can not recommend
April 21, 2023

The hamburgers were not very good. I rather have my supermarket burgers. Cannot recommend. Will not be going back

Date of experience: April 21, 2023
Kentucky
1 review
1 helpful vote
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Beef Bourguignon
April 14, 2023

This was ok. The flavor was ok, the potatoes were cooked nicely, but you could not cut the carrots. The gravy did not thicken like it was supposed to. It was supposed to feed 4 and barely fed two, and I can only eat one cup of food at a time. After having three meals with Omaha Steaks I feel they should stick to selling steaks and forget selling meals. They are inedible. I know what I am talking about because I was raised in the restaurant business and my dad insisted on perfection.

Date of experience: April 14, 2023
Florida
1 review
3 helpful votes
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Steaks and burgers.
March 30, 2023

I ordered the NY Strip steaks they were about 3/4 inch thick, how do you cook a steak that thin. The site gives you very little info. On what you are buying, like how thick the steaks are, are they anibiotic free, are they prime meat? I'm assuming that if you buy a 8oz steak it's going to be thinner than a 12oz steak, it doesn't say. The burgers had a good flavor, but look gray in color. Not very appealing. The pictures speak for themselves, you can decide for yourself. I would give it a 2 1/2 star, probably won't order again.

Date of experience: March 30, 2023
Florida
2 reviews
3 helpful votes
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Beef Bourguignon
March 18, 2023

Absolutely horrible meal. Very little meat. Too much pepper. Followed directions but the meal came out of the oven still cold. I would not order again. It's not worth what they charge.

Date of experience: March 18, 2023
Georgia
1 review
1 helpful vote
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Bad new youk strip
February 25, 2023

I have ordered three times from Omaha steaks and was ok but filets and stirps were very tough! Run for this high price

Date of experience: February 24, 2023
New York
1 review
1 helpful vote
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Literally what the title says. It is trash that I wouldn't even feed to a dog. The burgers arrive as grey meat that is so greasy everyone felt sick after eating them. The hot dogs, tasteless trash. The chicken mediocre. Their bacon wrapped filet mignons are a travesty. Essentially gristle and trimmings rolled into a ball and wrapped in a slice of bacon. Absolute trash. The only redeeming thing in the entire order was their apple tartlets that taste just like McDonald's apple pies, which is a welcoming flavor after eating any of their awful meat products. Just don't do it. Trust me, you will not be satisfied.

Date of experience: February 23, 2023
Indiana
1 review
1 helpful vote
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Unacceptable advertising!
February 21, 2023

I continue to receive aids from Omaha steak even after Omaha management tells me they are not sending!

Date of experience: February 20, 2023
New Hampshire
2 reviews
0 helpful votes
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Not Really Steaks
February 14, 2023

I received a variety box from Omaha Steaks as a gift, and was disappointed. The filet mignon wrapped in bacon was a petite serving, and after cooking I when I removed the undercooked bacon, the "filet" fell apart. It was three small pieces! The filet mignon wrapped in pastry proved to be bits of chopped beef with peas and carrots, maybe 2 ounces of meat. The burgers were so finely ground that they fell apart when being cooked. The stuffed potatoes and chicken breast were OK. I was expecting that at least one of the selections would be a steak, but the beef was always bits and pieces.

Date of experience: February 14, 2023
Vermont
1 review
0 helpful votes
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DISAPPPOINTED
February 13, 2023

I cooked two of your steaks for our Super Bowl dinner. Unfortunately, the meat was very tough (I thought it was supposed to be tenderloin). My husband could not finish his steak because it was so tough. Thought you should know.

Date of experience: February 13, 2023
Florida
1 review
2 helpful votes
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Worst Steaks Ever!
February 12, 2023

I grilled their steaks last night and sat down to find very tough grizzle in the middle of the meat...how dissapointimg to say the least...no more Omaha for me!

Date of experience: February 12, 2023
Missouri
2 reviews
2 helpful votes
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No Customer Loyalty
January 30, 2023

Omaha Steak has a reward system that you earn points to get certain items free. I saved up my points only to find out they TAKE THEM AWAY. I will not be ordering from them again. Switching to another steak company. Very disappointing.

Date of experience: January 30, 2023
California
1 review
3 helpful votes
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Received an Omaha Steak delivery for Christmas...nice package of four steaks,chops,chicken,salmon,cheesecake,burgewrs and hot dogs. This was an expensive gift from my son. Tried the hot dogs...probably the worst quality hot dogs I have ever had. Soft, squishy, tasteless...could not finish one.absolutely horrible. I'm not looking forward to trying the rest of the selections...seriously the hot dogs were disgusting

Date of experience: January 23, 2023
Mississippi
1 review
1 helpful vote
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Very Satisfied
January 21, 2023

Everything we have ordered has been great! Some things we really like and order over again and others we enjoyed but will try something else in it's place next time. The times I have had to speak with customer service they have been very helpful and courteous. We got our first box as a Christmas gift and continued to order after that. I fit them into my budget and stop buying meat at the the grocery store.

Date of experience: January 20, 2023
Texas
1 review
5 helpful votes
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Never Again
January 19, 2023

I was excited to get a gift card for Omaha Steaks for Christmas and ordered quickly. Haven't tried the steaks, but the ground meat was grey/tan and unsuitable for eating. Worse, though, it was all shipped in a large thick styrofoam box. Feel environmentally guilty for eating meat some, but think shipping it in styrofoam is unacceptable. I get frozen fish from Alaska and meet from ranch in Texas...shipped in cardboard with biodegradeable/compostable insulation and dry ice. But won't every order from Omaha again. I attached photo of the brown meat next to another brand that I had for comparison. Taken same say as shipment arrived.

Date of experience: January 19, 2023
Oklahoma
1 review
2 helpful votes
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Service is very good and once I had an issue customer service took care of me swiftly.
That being said, the product is WAY overpriced for what you get. I got a gift pack of brisket burgers, sirloin steaks, pork chops, and stuffed potatoes and mini cheesecakes. The brisket burgers were very good! But the potatoes were just ok and the cheesecakes were the most bland tasteless things I had ever had. Then I went to try the pint sized sirloin steaks... First off, who wants a little 5 oz steak? But most importantly, when I thawed the sirloin steaks they were rotten! Right from the freezer to a thaw in the fridge and they were brown all the way thru... Terrible product and more expensive that any other option out there. Will never buy again.

Date of experience: January 9, 2023
Minnesota
2 reviews
2 helpful votes
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False Advertising
January 7, 2023

I ordered a gift for Christmas. In the check out it offered me a $50 reward if I chose delayed shipping that would arrive after Christmas. I chose this option, but never got the reward. I contacted Omaha Steak company, and was told my $89 order didn't qualify, even though it was offered to me during the shipping check out. Shame on Omaha Steaks for poor business practices.

Date of experience: January 7, 2023
Illinois
1 review
2 helpful votes
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We had the Omaha Steaks beef wellington for Christmas dinner. It was a big disappointment. The meat was not tender and tasted like a run of the mill piece of beef. Was not a premium piece of meat. Actually was two slices of beef stack together not a single fillet. Taste was bland. Did not taste any spices. Just tasted like a piece of regular beef that was baked. Compared to what it cost it was shameful. Not buying from them anymore.

Date of experience: December 27, 2022
South Carolina
2 reviews
3 helpful votes
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Ordered a chateaubriand dinner for Christmas. They guaranteed a delivery on the 23rd. Received the sides, but no Chateaubriand. Customer service refused to give me a refund. They ruined what should have been an easy Christmas dinner for two people involved.
Also, customer service took 2.5 hours to actually speak with a person, and they hung up on me twice while I was on hold. They didn't call me back. Waited another 2 hours, and the same thing happened again. Definitely never using this poorly run service again.

Date of experience: December 24, 2022
Washington
1 review
0 helpful votes
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Beef Bourguignon
December 23, 2022

Not worth the price. Thought we would have enough for 2 meals, but no. Not enough meat just full of filler

Date of experience: December 22, 2022
Texas
1 review
2 helpful votes
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Worse Co. Ever!
December 19, 2022

Nothing but a mess! Had to make third order and second payment! Messed everything up, told me my order of 12-12-22 was good after I paid for it that day. Got a duplicate Oder so they could cheat me out of four pork chops. Called them and thought it was ok, status on phone told me order was to be delivered the 22nd. Or before. Got a letter the 19th. That I needed to pay for the order which had a different order number. I paid again and was told the delivery would be the 24th. I tried to be nice but the lady was rude and kept talking over me!
If you enjoy headaches deal with this company, it's went completely to the dogs!

Date of experience: December 19, 2022

From the business

Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.

Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.


omahasteaks.com
Founded in 1917
Omaha, NE