Omaha Steaks
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Omaha Steaks Reviews Summary
Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.
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Don't waste your money! We purchased the Omaha Steaks $89 deal. The 4 filet mignons were TINY (2nd and 3rd photo, small can of soup and can of tobacco for comparison, apprx. 2"). They were full of fat, tendon fiber (1st photo), tough and had very little flavor. NOT a good value at all!
Shame on you, Omaha. You've lost our trust, so we won't purchase from you again.
Just wish both daughters had received their gifts on the same day instead of two days apart. Now that all three daughters have their gifts, all is well.
We're so sorry our sleigh was late and failed to meet your expectations. Happy to hear all three of your daughters have their gifts! Sounds like you won, Gift Giver of the Year!
In the past I've received Omaha Steak gift boxes with the contents primarily all beef. This time I ordered ordered all seafood and chicken products. I still haven't tried the seafood (crab cakes and stuffed fillets of sole), but I've several types of the stuffed chicken breasts. I particularly loved the chicken breasts stuffed with wild rice, dried cherries and apricots. I will definitely order from Omaha Steaks again.
Cue the happy dance! This is the feedback we live for. Thank you so much for the 5 star review. We are grateful for your business and loyalty!
As always Omaha Steaks came through with fling colors. You guys are the best
Aw, we are blushing! Thank you so much for the 5 star review. We appreciate your business and loyalty.
I was very satisfied with the quality but disappointed with the amount you get for your money.
Oh no! Definitely not the experience we strive for. Omaha Steaks is committed to providing our guests with the best steak experience in the world and this is not it. Please send us your information via private message so we can make it right.
I give my adult children an Omaha steak gift box. They tell me they enjoy them so much.
Gift Giver of the Year! Thank you so much for the 5 star review. We appreciate your business and loyalty.
We had quite a time getting through on Saturday - good for Omaha that they were so busy, perisistence was the key for the customer. We had an excellent experience with the Omaha salesperson, Felicia R. She made it worth the wait as we were getting frustrated!
Thank you so much for the five star review and for your feedback. We will make sure to share this with Felicia.
This is the feedback we live for. Thank you so much for the five star review. We appreciate your business.
I have called Alex for years and he is always helpful and knows what I want. Always a good experience.
Cue the happy dance! This is the feedback we live for. Thank you so much for the five star review.
Boyfriend called for steaks he saw on TV. He is still on the phone 45 minutes later. Wants to cancel order, but is just getting the runaround!
Oh no! Definitely not the experience we strive for. Can you please send us a message so we can look into this and make this right? We look forward to hearing from you.
My guests were very satisfied with their gift order and they are enjoying the meals now!
Thank you so much for the 5 star review. We appreciate your business and loyalty.
I placed my first order and was lied to from the start
They said the order would be delivered by 12/13/23 which I thought wouldn't happen. It was then updated to 12/15 now amended to 12/27. They are a very hard sell!
First $19.00 for shipping unless you sign up with them, so a $99.00 as advertised turned into $129, I could live with that but if you want a card included as a gift that was another $19.00. I send their tons of emails to junk. Never again! Order from Costco, they are honest
We’re sorry to hear you’ve had a bad experience; your 100% guaranteed satisfaction is our #1 priority. Please send us your information via private message so we can make it right. We look forward to hearing from you.
I was given a $100 gift card. They won't let you buy anything within the $100 amount. The order won't go through unless you buy over 100 in product. Do not give anyone you care about a gift card.
We hate hearing news like this. We will make sure to pass this feedback on.
We absolutely love the Omaha Steaks, the meat is so tender and tasty! The burgers are fabulous as well!
Gracias. Merci. Grazie. Danke. THANK YOU!
First time order. Had 3 items missing. Everything is so TINY and THIN! I could have bought better and bigger at my store! Wont be ordering again.
We’re sorry to hear you’ve had a bad experience; your 100% guaranteed satisfaction is our #1 priority. Please send us your information via private message so we can make it right.
Great taste! But our steaks were tough, our jaws were sore from chewing. Buy from a local butcher!
If you’re not happy, we’re not happy, Steve! Our 100% satisfaction guarantee is the real deal and we’re going to private message you so we can turn that frown upside down! As far as taste and texture, top sirloin has a reputation for being tough and chewy. Next time you should give our filets a try. We look forward to hearing from you.
The products are always wonderful and I've never had any delivery problems
There’s no misteak about it, we love you too! Thank you for the 5 star review.
They tried to trick me on line, so I waited 2 hours for a return call and told the person I was talking to specifically what I wanted, then I checked my order review and found that they sold me exactly what I told them what I didn't want, too late, they already had my credit card number, what a joke, it didn't work on line, it didn't work when I told them on the phone and that is what I saw on their stinking commercial! I will never ever buy from them again, sorry to my son in law he has to get such a bad Christmas present because of them
We’re proud of our world-famous steaks and even prouder of our 100% satisfaction guarantee. Please send us your information via private message so we can chat and figure out what went wrong so we can make it right.
Did not recieve the correct items in my order,after contacting Omaha steaks,they want to send a gift card for eight dollars,why would i want to support a business that just could have sent the items that i payed for
Oh no! Definitely not the experience we strive for; your 100% guaranteed satisfaction is our #1 priority. Can you please send us your information via private message so we can make it right. We look forward to hearing from you.
Such a blessing to order from Omaha Steaks! We love the chicken products so much. Their chicken breasts were the star of our Holiday Party this year
We love hearing this! Thank you so much for letting Omaha Steaks be a part of your celebration. Thank you for the 5 star review.
From the business
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Omaha Steaks have been making holiday meals magical since 1917. We're sorry to hear your experience didn't live up to our reputation. Please DM us and we can figure out how to make this right. We look forward to hearing from you.