logo

Omaha Steaks

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

business logo of Omaha Steaks

Omaha Steaks

3.4
omahasteaks.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Omaha Steaks Reviews Summary

Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
102
value
105
shipping
95
quality
98

We monitor reviews for authenticity

Mississippi
1 review
0 helpful votes
Follow Keith V.
Unfollow Keith V.
Share Review
Report Review

Excellent Service
January 8, 2024

Food arrived on time and service was great. The food inside was carefully packaged and will do business with company again

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Nothing makes us happier than when you’re happy! Thank you for the 5 star review.

North Carolina
1 review
0 helpful votes
Follow Janet D.
Unfollow Janet D.
Share Review
Report Review

Excellent meats!
January 8, 2024

We are very happy with the meat package that we ordered. The customer service was excellent also.

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Customers like you are pretty rare! Get it?

Georgia
1 review
0 helpful votes
Follow Elizabeth U.
Unfollow Elizabeth U.
Share Review
Report Review

One relative suggested we give Omaha streaks when I asked what they wanted. So I just gave other relatives the same.

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

You obviously made the Nice List this year!

New Jersey
2 reviews
0 helpful votes
Follow Susan A.
Unfollow Susan A.
Share Review
Report Review

Great Gifts
January 8, 2024

I sent them as Christmas gifts to four people and they loved the gift!

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Proof that the best gifts arrive at your door, not under the tree!

Canada
1 review
0 helpful votes
Follow Lynne N.
Unfollow Lynne N.
Share Review
Report Review

A gift that all meat eaters love!
January 8, 2024

User friendly website, quick process to order.
Love getting points.
Great feedback from recipients.

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Nothing makes us happier than when you’re happy!

Maine
1 review
0 helpful votes
Follow Carol C.
Unfollow Carol C.
Share Review
Report Review

Christmas Gifts to Family
January 8, 2024

Our families received their gifts just as we requested they arrived as our requested date. Our families were thrilled with their wonderful gifts and enjoyed their meals on Christmas! Thank you very much!

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Looks like it was a holly jolly Christmas this year! Thanks so much for the 5 star review.

Massachusetts
1 review
0 helpful votes
Follow Sharon X.
Unfollow Sharon X.
Share Review
Report Review

Christmas Gifts
January 8, 2024

I gave 2 gift sets as Christmas gift. Both recipients are very satisfied with their orders and have enjoyed some of the items.

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

You just got the gift that keeps on giving!

Ohio
2 reviews
0 helpful votes
Follow Richard G.
Unfollow Richard G.
Share Review
Report Review

Home state steaks
January 8, 2024

Great services and delivery
Easy shopping experience
Delivered on time
Also enjoying a gift of Omaha steaks from my family

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

#Lucky - Whoever sent that has impeccable taste. Thank you so much for the 5 star review.

Illinois
1 review
0 helpful votes
Follow Wendy Y.
Unfollow Wendy Y.
Share Review
Report Review

Great service
January 8, 2024

I spoke with 2 different agents about my order and trouble with my my c.c. Card and they were extremely helpful! I love the food and service reps!

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

You’re making us blush, thank you so much for the 5 star review. We will make sure to pass this feedback on to our Customer Experience team.

New York
1 review
0 helpful votes
Follow Mary Ann L.
Unfollow Mary Ann L.
Share Review
Report Review

Great
January 8, 2024

I send these to my relatives every year for Christmas. They love it.

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Proof that the best gifts arrive at your door, not under the tree!

New Jersey
2 reviews
0 helpful votes
Follow Danielle U.
Unfollow Danielle U.
Share Review
Report Review

Love the flavor of both and the portion size. The price is great for both items

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Nothing makes us happier than when you’re happy! Thank you so much for the 5 star review.

Washington
1 review
1 helpful vote
Follow John J.
Unfollow John J.
Share Review
Report Review

Great meat selections
January 8, 2024

Arrived as promised, packing was awesome and the first 2 meals were delicious. Can't wait to have more!

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

We think you’re pretty swell too, John! Thanks so much for the 5 star review.

Florida
1 review
0 helpful votes
Follow Megan A.
Unfollow Megan A.
Share Review
Report Review

Awesome food
January 8, 2024

Enjoy all the food and delivery is pretty quick. Only wish some portions of sides were bigger but otherwise the food is great

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Customers like you are pretty rare! Get it?

Arizona
1 review
0 helpful votes
Follow Tony A.
Unfollow Tony A.
Share Review
Report Review

Fabulous meats
January 8, 2024

Enjoyed cooking the meat that was tender and juicy. Better than the grocery store meats.

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Thank you so much for the 5 star review. We appreciate your business and loyalty. Who needs grocery stores?

Maryland
1 review
0 helpful votes
Follow Louis J.
Unfollow Louis J.
Share Review
Report Review

Steak and Dessert
January 8, 2024

Had steak for new years and previously had a few hot dogs. Hope to indulge in the desserts soon. Will follow up soon with an oder of more meat

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

This is the feedback we live for. Thank you so much for the 4 star review.

Pennsylvania
1 review
0 helpful votes
Follow Virginia Y.
Unfollow Virginia Y.
Share Review
Report Review

My only concern was when I requested Christmas delivery, it was delivered immediately. Quality and service are terrific

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Our elves are so skilled that they got your cooler packed and shipped out too soon. Even though it's early, we promise every bite is 100% DELISH! Happy to hear you enjoyed the quality and service. Hope to see you soon.

Georgia
1 review
0 helpful votes
Follow Dean A.
Unfollow Dean A.
Share Review
Report Review

Christmas Gift
January 8, 2024

Excellent service. Very reliable shipping. Notifications every step of the way. Thanks!

Date of experience: January 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

You obviously made the Nice List this year!

South Carolina
1 review
4 helpful votes
Follow Richard D.
Unfollow Richard D.
Share Review
Report Review

Not good
January 6, 2024

Though the bacon wrapped filets were very good all the other meets were very tough and after spending this amount of money I would think they would he using better quality meets! The potatoes and apple tarts were a good Addition but did not make up for poor quality of t h e meets! Will not buy again and will make sure I tell everyone I know how disappointed we were!

Omaha Steaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Oh no! Definitely not the experience we strive for. We stand behind our 100% satisfaction guarantee. Can you please send us a Message with your order number, so we can look into this and make this right? We look forward to hearing from you.

Colorado
2 reviews
1 helpful vote
Follow Dorothy M.
Unfollow Dorothy M.
Share Review
Report Review

We got 2 pounds of king crab legs and they were terrible. Don't waste your money. We had snow crab from Costco that was 500x better. Literally garbage. Thank God they were half off.

Omaha Steaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Oh no! Definitely not the experience we strive for. So sorry to hear you weren't a fan of our Crab Legs. We stand behind our 100% satisfaction guarantee. Can you please send us a Message with your order number, so we can look into this and make this right? We look forward to hearing from you.

Florida
1 review
2 helpful votes
Follow Karen L.
Unfollow Karen L.
Share Review
Report Review

Big disappointment
January 6, 2024

A gift so excited to try these for the first time. Bacon wrapfilet were so tough. How disappointing!

Omaha Steaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Oh no! Definitely not the experience we strive for. So sorry to hear you weren't a fan of our Bacon Wrapped Filets. Can you please send us a Message with your order number, so we can look into this and make this right? We look forward to hearing from you.

From the business

Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.

Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.


omahasteaks.com
Founded in 1917
Omaha, NE