Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Took advantage of a great price for the holidays and found some fantastic food!
My friends and family just loved Omaha steaks gift. Everyone was bragging about their gifts. Individual wrapped, variety from hamburger to steaks was just perfect idea.
Thank you so much!
You just won gift giver of the year! Thank you so much for the 5 star review. Hope to see you next year.
I got this as a gift and was pleased with how good it was I will be ordering again.
Cue the happy dance! This is the feedback we live for.
I have loved every order I have gotten from Omaha. My son loved the box I sent him.
Nothing makes us happier than when you’re happy! Thank you for the 5 star review.
Overall, good experience with shipping and the taste of the product is excellent.
Thank you, David! Our relationship with our customers means the world to us. Appreciate the 5 star review and letting us be a part of your Christmas magic.
Offerings and packaging were very well done. Would like to be able to substitute an item for another, if at all possible.
Appreciate the feedback. Will make sure to pass this on for future orders.
We gave a package as a gift to both of our kids for Christmas. They said so far everything they have eaten is excellent. I would order again.
You just won Gift Giver of the Year! Thanks for the 5 star review.
Delivered the gift orders to our friends on time and without any issues!
Customers like you are pretty rare! Get it?
Always easy to order and always arrives on time. Not always the cheapest but easiest.
There’s no misteak about it, we love you too!
I have ordered for family members. They give me very positive feedback.
Delivery always on time. All love receiving your products.
You just gave the gift that keeps on giving!
It is a pleasure to do business with Omaha ordering is easy service is great and the food is even better
Gracias. Merci. Grazie. Danke. THANK YOU!
Fast delivery, easy to order/give. Satisfaction with quality and price.
It’s support from customers like you that has kept us thriving for 105 years!
Everything I have tried so far has been great. My orders have arrived quickly and just as they should be.
We’re hanging this comment on our fridge!
All of my steaks and side dishes have been excellent!
There’s no misteak about it, we love you too!
Great quality, delicious is an understatement.
Delivery and packaging is great as well. Will continue to buy from Omaha.
Cue the happy dance! This is the feedback we live for.
We first placed an order for family as a Christmas gift. After placing the order, we decided to place an order for ourselves. We are very satisfied with the order. The steaks are the perfect size as I am dealing with cancer and can't eat a full size stake in one meal any more. At this point. We have not found anything we do not like.
So sorry to hear that you are going through this. Thank you, Alan! Our relationship with our customers means the world to us.
Easy to process and fast delivery. This is a gift and they will be very excited to get it as the dad is a big griller.
Someone just won Gift Giver of the Year!
The meats we ordered and used for ourselves as well as the gifts we sent have all received rave reviews! Great product.
You just got the gift that keeps on giving!
I am a long-time customer. I have always gotten excellent and accurate service over the years. And as a Christmas present, Omaha is so appreciated by all.
It’s support from customers like you that has kept us thriving for 105 years!
Many thanks for helping me spread the joy this holiday season with delicious steaks, meats, meals and desserts! Everyone commented these were the best gifts so you know where I will be shopping next holiday!
Who knew the perfect gift came in a cooler? Oh wait, we did! Hope to see you next year!
Answer: Omaha Steaks is a well-established and reputable company known for delivering quality meat products. We have been in the business for decades, providing a reliable service. If you have any specific questions, feel free to share, and I'' do my best to provide helpful information.
Answer: Don't know, Don't care, I'm sure that all they care about was getting my credit card number and I'm sure they won't make it right!
Answer: Unfortunately, it's come to our attention that scammers are trying to impersonate us. Here's how to protect yourself: Don't click suspicious links or websites. Look for the following signs of a scam: Unrealistic discounts (like 90% off!) Mismatched logos or website addresses (URLs) Typos or grammatical errors No secure connection (no lock symbol or "HTTPS" in the address bar) Never share personal information through email. We'll never ask for your passwords or account details via email. Be cautious of emails and texts without a valid address or phone number. Legitimate companies will provide clear contact information. Stay vigilant! Update your security software regularly and use strong passwords. Monitor your credit card and bank statements. Enable two-factor authentication for added security. Shop with confidence at our official website: https://www.omahasteaks.com/
Answer: No,and I don't care whether they do or don't, in fact, this review is almost impossible to reply to, they must make it that way, they want 50 characters to even reply
Answer: A rep once told me verbally, then via email that a refund would be issued. A week or so later, nothing. I messaged customer service to inquire on the status of the refund and was told some correction would be made and the refund would be issued. Another week or two and still no refund to my account, however that same rep had sent me a follow up stating the funds would be in my account in there to five business days. Three to five business days later, still nothing but I waited an extra two or three days but still nothing. After some effort and back and forth and early morning phone calls I got through. At that time, if memory serves me correctly, the refund was issued and back to the card the order was placed from as well as additional golden biscuit or two, again, IF memory serves me correctly. One thing for sure, it took a lot of time, effort and waiting for that refund, but I eventually received it. I imagine you have to take into consideration that those online businesses get their share of dishonest squirrels exploiting the situation. It's always best to be as honest as you reasonably, honestly can be as one's sincerity often just naturally reveals itself or its opposite such as when unscrupulous people are up to shenanigans anyone can do without. I think they can usually tell, but it can take some doing on their part too.
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.


Nothing makes us happier than when you’re happy! Thank you for the 5 star review.