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Old Navy has a rating of 2.6 stars from 778 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Old Navy most frequently mention customer service, credit card and business days. Old Navy ranks 12th among Discount Clothing sites.
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Love old navy products. Easy online ordering and returns. Have purchased clothing for the past 4 years and never had sizing issue.
Not enough clothes for mens/boys seems like its more for woman/girls then for men anyways go shop at other stores
At old navy a lot of variety available for selection. I always prefer to shop over here again and again. But sometimes i face issue in delivery process
Old navy commercials are amazing, but their products are mostly "meh". Good prices, but very similar quality and style as you'd get at Walmart or Target. Very basic clothing.
I like shopping there for my 16 year old son, but he is not too wild about the store. It lacks relevancy to the millennials. OldNavy stopped being cool.
I bought some yoga pants online. They were already on sale, and with a coupon I had the total price went from around $20 to $8. Quality was good and the pants were true to size. Shipping took a teeny bit longer than I'd expect but I'm very satisfied overall.
Great place if you need a new shirt or pants and aren't picky.
But the BEST thing is that you can return items bought online to a physical store for your refund/credit/exchange.
My mom recommend this site to bought stuff for my brother. I love how the sweaters made. Always the best!
I had very pleasant shopping experience at oldnavy. Yes, I am talking about my shoes which I bought online from oldnavy. At first I though their quality will be just okay as many other online services do, but these guys delivered me original one. Thumps up
Whether on-line or in store this is good place to shop, you can get something for everyone and if they don't have something in store they will order it for you and have it shipped to you for free... Returns are always hassle free...
I usually buy denim jeans for everyone in my family. I find the quality of tee shirt is poor. They use poor quality fabric that doesn't hold up in the wash. They do have decent quality on cotton and flannel shirts for men.
Free shipping is reliable and fast through fedex. And if they sell out... you get a type of sorry payoff like a discount for one item. Etc.
Dependable when they say they have a sale go with some money
This site has a good variety but items are usually more than I have moneywise. Yoga pants from here rule!
The items can be a bit pricey and their "sales" always have a catch. Every store I have been in has been a total mess and it's near impossible to find anything.
My packages got shipped in a reasonable time, and I love fast shipping.
I loved this shop, great bargains at old navy, and hubby loves the men's jeans selection
I am so lucky because I purchased a pair of shoe from oldnavy on sale. I was very confused about quality but when I received my order, I was amazed. Quality of my pair was perfect.
Answer: I have never had an issue but I make sure to call when it's not peak hours. I call in the evening after dinner time. Never call on a Monday morning.
Answer: Clear your browsers cache and cookies. Something you should do everyday anyways.You can sign up for emails without having an account but if you think you do just do a simple forgot password on the sign in page. I prefer ordering online bc they have online only specials. You can also chat with an agent. If you call make sure it's not peak hours and you'll have no issues getting a person.
Answer: It may have gone to your junk folder. If you do the shopping without signing in or as a guest then you don't get confirmation email. Always take a snapshot when you place your order or call them. It happened to me twice. Now I always make sure I am signed in before placing order online. Hope this helps.
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