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Old Navy has a rating of 2.6 stars from 778 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Old Navy most frequently mention customer service, credit card and business days. Old Navy ranks 12th among Discount Clothing sites.
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Been to Old Navy, a lot. Like their clearance sales. Great styles and value!
Great place to shop for cloths that look good, fit well and are comfortable to wear!
Old Navy use to be a great place to shop but in recent years the quality of clothing has declined to the point that the last time I bought a shirt I could see through it and it wasn't a gauze fabric. The clothing just has a cheap look to it.
I always find what I am looking for, and the service staff are always friendly
Good quality clothing at reasonable prices. A bit for the older crowd 30+ but I am partial to it.
I order a lot of my daughters clothes from oldnavy.com and I have never been disappointed, they are great and customer service is so friendly and helpful in updating on when and when my orders will arrive!
I love Old Navy.com because when I can't find an item at the stores I can usually find it online and sometimes the price online is reduced. The shoes are one item I have trouble finding in my size at the stores so I head online and find my size.
I bought a lot of items from Old Navy online. I received after that email after email about their sales. I also received emails claiming I had earned some Extra money to spend, but when I went to spend it the catch was I had to spend $50.00 more to receive the $10 or $20.00 I supposedly had earned. I don't like doing business like that, and Old Navy can kiss me and my money good bye...
When your as poor as me, this is one of the best places to get decent clothes.
I get my jeans from Old Navy. They have a lot of cute interesting things but not always my taste. I do like their jeans.
I am elated they have so many cute selections for those of us looking for Plus-size clothing. Not perfect tho because some items are not the best material or workmanship... that said, their return policies are great.
Trendy clothes for guys and gals. Good pricing when sales are on. Quality is ok. Will not last past 2 years on some items
Clearance is a must shop at Old Navy!
Best Sales Ever!
Clothing is inexpensive and doesn't last. A waste of money unless you're strapped for cash and can't afford to spend a bit more for a quality garment that will last.
Love their clothes for my kids and for me... especially the maternity stuff. Plus their prices are super reasonable.
The Old Navy has discounts a couple times a year and you get super cool clothes for pennies on the dollar. I love their clothes!
Good quality stuff and are exactly as you see them online plus delivery is fast
Love the 40% whole store days! Thanks for the great prices! Old Navy and Target have got it going on for little boys clothes!
Answer: I have never had an issue but I make sure to call when it's not peak hours. I call in the evening after dinner time. Never call on a Monday morning.
Answer: Clear your browsers cache and cookies. Something you should do everyday anyways.You can sign up for emails without having an account but if you think you do just do a simple forgot password on the sign in page. I prefer ordering online bc they have online only specials. You can also chat with an agent. If you call make sure it's not peak hours and you'll have no issues getting a person.
Answer: It may have gone to your junk folder. If you do the shopping without signing in or as a guest then you don't get confirmation email. Always take a snapshot when you place your order or call them. It happened to me twice. Now I always make sure I am signed in before placing order online. Hope this helps.
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