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Old Navy Reviews Summary
Old Navy has a rating of 2.6 stars from 778 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Old Navy most frequently mention customer service, credit card and business days. Old Navy ranks 12th among Discount Clothing sites.
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Love it!
The dresses are such a great deal (sales ladies!), and if you are tall---big score- the fit for length is spot on! Sometimes the clothes in store fit too. Go check- if not- try in store- go home and order Tall! Or parking lot to order if it's really cute!
Great value for a few dollars! Do have to say to watch arm holes this year? I don't get that btw? Easy fix... don't sew? Tank top works!
I order usually twice a month or more... free shipping! Coupons! Email for more coupons! Free WiFi in store so you can pull up your coupons while in store!
By far one of my most favorite places to shop!
Keep it up Old Navy!
Very good sales, clothing made well, true to size/
Great customer service! The price is right! Fast delivery!
I love Old Navy. It's my go to store for casual clothing at affordable prices. Trendy, colorful, relatively cheap compared to other stores and just makes you feel bright and bubbly. I've bought boyfriend jeans, tees, shorts, tops, shirts, jackets and winter clothing here for men, women and children. Can't go wrong. Good value for money!
I had some issues regarding my order but their customer support team is very cooperative. They guided me each and very concern about my order.
I have an addiction for Old Navy which is why I'm so broke! Everything I wear is mostly Old Navy even though they are pretty expensive. I know they have their little sales every season but you're still gonna be paying at least $50 for just two pieces of clothing. That includes the veterans and student discounts added in. If you want to spend less than $20 don't expect to get much. You'd be lucky just to buy their candies and knick knacks at the front checkout line. However, I have a certain style I like and Old Navy is the only place that has clothes I genuinely like.
Old Navy may not be for everyone especially with their ridiculous prices. Gap isn't any better.
This is my fall back shopping for nice stylish stuff
Not really as high quality as gap, but lower prices
Super deals sometimes
They have pretty good prices and a variety of clothes. I like their sandals for the summer when you're at the beach, because they're pretty inexpensive but seem to be pretty durable.
While all the clothes that Old Navy offers aren't top quality, their customer service and free returns ensure that you are only left with what you want and can use. The prices and sales are great, and at least half of the clothes are ultimately comfortable and wearable.
I like to shop there for my teenage it has the styles that they like with a good price for me
I love old navy for my kids and husband, thought I would love their plus sized line for myself but I hate it. The clothes are cut without curves in mind. I bought one pair of jeans that sagged in the crotch area (I'm 5'10") and slid off my bum. Never again.
The tops are too short if you're tall, and too boxy if you're short. But old navy does have fantastic basics like tank tops and tights.
Fast shipping, I have never waited more than 2 days for anything to come in.
Good quality: the kids outgrow their jeans before they wear out. T shirts have some fade issues but no more than I'd expect. Quality hasn't changed over the years, and the prices are basically unbeatable.
Cheap clothes good if you like a fleamarket atmosphere. All the clothes are off the racks and unfolded.
I bought track pants for around $5 and it was great! Very affordable prices, comfy and well used. Very easy to match because it is black and white. I have used them for pjs often. Highly recommend their items for affordability and comfort.
I bought Big N Tall t-shirts and they are trully their size, Also bought kids t-shirts and also great, their pants are true to size and maybe even bigger. I can trust that whatever clothes I buy will be great!
The website is easy to buy from and to return. Their prices are great! And the quality better than some other name brands. Would highly recommend.
I love how Old Navy constantly have sales. I can always find something to purchase and very cheap but good quality as well. Love this store.
Their clothing is of some of the lowest quality construction and materials that I have seen. To top it off they charge as much as or more than many of the manufactures do for wearables with good construction and materials.
The prices are tight and I would recommend their clothes to a relative or a friend
I recommend this place for its clothes! I only bought from here once, it was pretty cheap and it only took about 1 & 1/2 weeks to get to here in northern Canada!
I love getting products from Old Navy fantastic clothing selections.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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