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Old Navy Reviews Summary
Old Navy has a rating of 2.6 stars from 778 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Old Navy most frequently mention customer service, credit card and business days. Old Navy ranks 12th among Discount Clothing sites.
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I could probably go into sales for you. It's really wonderful. I am really satisfied with my OldNavy.
A few weeks ago I decided to go ahead and check out their retail store nearby. I got a few items that I wanted. I made the mistake of giving them my email address in order to get some bonus discounts.
Within a week or so of being hounded over and over again from their email marketing team, I decided to opt-out as none of it was particularly useful to me. I unsubscribed and waited a few days. I was still getting emails.
At some point I decided to just go ahead and send them to spam, which is what they were. Since unsubscribing, I have received over 16 emails from them. They do not honor their unsubscribes. I have decided to go ahead and report them and have forwarded all of their emails to the *******@uce.gov email address, which is what I recommend anyone else do if they are in the same situation.
I cannot in good faith continue supporting a company that doesn't have any respect for its buyers. Do not make the same mistake I did; avoid giving them your email address and don't do business with them online; they will attack you inbox and the only recourse is to permanently block their domain.
They don't last long but so inexpensive so that is great for kids who grow out of them! I realty think they do have a great collection
I received a pair of pants from old navy as a gift. They ended up being to small. I tried to return them and was rudely told because I had none of the paperwork that all I could do is get the same pair in a different size. Well they still didnt have my size and so I asked to exchange them for something different. I was told that was impossible and I got stuck just keeping them even though they didnt fit. They are very rude and I dont suggest them to anyone.
It's been a while since i shop Old Navy over the holidays i ordered some jeans and 2 shirts to my surprise the quality is great the jeans are a keeper and the shirt quality is a great quality I am now a customer again. Please do not slip on the sales they always have sales very cost effective and budget friendly. I did have an issue with delivery and customer service was very helpful she reordered my item had them delivered.
I love Old Navy. It is the cheapest deal for the best quality products. I have some of their T-shirts for more than 6 years, and they are still soft and resistant. Plus, their model are cute.
Old navy has very nice things but they never have the right sizes for people. Something that would be a large they mark it as a small
I love this store! Amazing savings, great quality of clothes, fast delivery, and always great deals.
Old Navy has great prices, Fantastic sales and if you order online, a return sticker comes with your purchase. If it isn't suitable, you can just use the same bag to send it back at no cost to the customer. Just put the return label over the one on the front, seal it up and they credit your card for the full amount. Sure hope they are able to stay in business while all these other companies are going under.
My go to for affordable work out clothes. The materials and fabrics hold their shape and they offer a variety of flattering fits
Wonderful quality jeans. Other items are cheaply made but very inexpensive and will last a season if you want something on trend that you don't need to last. But all of my ON jeans have lasted many years, love them. Five star jeans.
I love shopping at Old Navy- in store and online- and am always surprised at how quickly my orders ships. I always seem to get things quicker than I expect.
Order some clothes. Did not like once I tried. Refunded at store with no issues. That's called service.
The quality of the clothes is not something that I like and they advertise on their site that an item can be bought in a certain color but when you get it, it is a different color.
Old navy offers fashionable clothes at affordable prices. My complaint is that sizing always seems off and I tend to need a full size smaller than I wear at other retailers. However a pair of jeans may fit in as size 12, but then in khakis I may be a 16, makes it hard to order. Old navy does offer free returns so I can't be too upset, just wish clothes were true to size and consistent.
I shop therefore grandkids and nieces and nephews specially around Christmas their prices are really good the kids love the clothes it's a go to place
Kids grow and it's not easy so I love OLD NAVY! My son grows at 12 at least two sixes a year and it gets expensive! The clothes are great quality and can be handed down to my younger son.
Love the verity and quality for the price, only thing that annoys me is the long line up, it seems that every store has the same amount of people at register
My whole family loves to shop Old Navy. We buy everything from jeans, to shirts, to dresses, to coats. The selection and quality is always amazing.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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