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Okra and Molly Reviews Summary
Okra and Molly has garnered a strong reputation for delivering high-quality, visually appealing cakes that delight both pets and their owners. Customers frequently praise the reliability of timely deliveries and the engaging communication throughout the ordering process. However, some reviews highlight significant concerns regarding customer service, particularly in handling shipping issues and providing adequate support. Instances of late deliveries and lack of responsiveness have led to dissatisfaction among a subset of customers. Overall, while the company excels in product quality and customer satisfaction, enhancing their customer service approach would further solidify their positive standing.
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My dog was obsessed with his cake. It was so beautiful and exactly what we were hoping for. Thank you so much! Will definitely use you again and recommend to others
Cute cake, very easy to order and the dog loved it. Received wrong size greenie but not a big deal, just cut it in half. Wish you could choose the colors of the cake.
The cake was not only beautiful, but wheat free and apparently tasty to my pup! Communication via Messenger was convenient and the cake arrived in time for my special occasion
I ordered a cake for my dog on Friday not thinking how quickly I needed the cake and it's was 4th of July weekend. Okra and Molly called me Saturday to let me know it might not make it by Tuesday but they would hurry and send the cake. The cake got here a day early and my dog loved the cake. Thanks for your great service.
Loved the cake! It arrived on time and perfectly packaged and all the little details were amazing. It made Lexi's first birthday so much fun!
Love love love your company. First the dogs loved the cake and it is suprisingly hard to fine dog cakes with anything carob and that's their favorite. Also, reached out via email with some questions and the customer service was fantastic as well. I will be buying all my doggie cakes through you guys in the future. Thank you!
My bullmastiff puppy ( Bubba Wallace) LOVED his first Birthday cake! We Will return for our next cake order!
Awesome!
Always contacting you for information. I like that!
Order arrived promptly!
I will be back!
From the cake to the b-day hat everything was PERFERCT! Thank you so much! My fur baby loved the cake first thing to come off was the #1.
The cake I ordered came in better than I ever expected. My dog loved it and it looks even more amazing. The packaging was adorable.
The process of ordering abcake for my pup was simple! I love how they have other toys and accessories for your pup as well. Shipping is super fast. I can't wait for my pup to eat his cake, I will deff order again!
Everything was AMAZING... only problem was the phone number on there was wrong:(
He was very happy with the cake
At first we were disappointed because we got a tracking number that didn't update for 4 days and worried our Buddy wouldn't get it on time, but after a very polite response to our email asking about it we were told that the label was jammed and Okra & Molly paid for 1 day shipping out of their own pocket, so it still got to us a day early!
We bought a bow tie to go with our cake but we also got a dental treat for afterwards and a pup birthday hat for the celebration!
Definitely coming back for our next pups birthday.
I was happy with the cake i bought for Reeses 10th birthday. Only problem was the paper was stuck to the sides and tore alot of the writing off. She is usually a very picky eater and it took her a bit to try it. But she really liked it once she ate a piece. Thank you
I ordered a cake for my doggy's birthday! Process of ordering & shipment were easy and on time! No hassle then the cake itself was pretty amazimg! My baby girl loves it!
The tennis ball cake was so adorable! They just loved it! They practically inhaled it! Peanut butter is always a favorite!
I was sending this cake to my dog at his daycare and since I wasn't going to be seeing this in person I asked if they could send me pictures of it. John reached out to me with pictures! Also, he included a little stuffed toy which was a great touch
But that was my own mistake, but when I wrote to the young man, he was very polite and understand, they give me a refund and case closed, I Thank Them very much for what they did, and Thank them again, Will shop with Okra& Molly again. Thank you, C. Herbert
My dog loved the beautiful cake. I will never order one from anyone else but OKRA & MOLLY. Thank you for making my pup's birthday cake so special.
From the business
We're a dog cake bakery providing holiday, birthday, and adoptiversary cakes to owners who want to celebrate with their best friend. Also includes dog toys.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members