I had two issues I needed resolved about an order and Caitlin was so rapid and diligent at solving them for me. I couldn't fault the service and I feel the attention to detail echoes throughout the entire brand. Five stars

There was a glitch in the payment and I didn't receive a confirmation. Alix and Lucy helped me out and responded quickly! Gave me my confirmation number and reassured me. Thank you!

I ordered 3 items and only received 1 but they charged me for all three, without any notification from them. Even the packing slip only had the one item on it - not the other two I paid for. I had to email them with their contact form. They finally responded telling me that their system had mis-counted the stock and they were actually out of stock on 2 of my 3 items. Then they said they'd issue me a refund for those 2 missing items, but when I checked the amount, it was less than half what I was owed. I then had to contact them AGAIN to make sure I got the proper refund. Needless to say, I'm not ordering from them again and I'll be returning the item I actually received.

I was having some troubles with the checkout but Graeme, Lucy and Jess were so lovely and helpful and replying back straight away and giving me the straight forward answers I needed

Highly recommend oh Polly. Slight issue with one if our garments which was resolved by Emily quickly, efficiently and effectively!
Thank you will be shopping again for sure!

Yasmine and Bethanie were extremely helpful when I enquired about an unconfirmed order! I received very quick replies and was very happy with the service. Thank you both!

Jame and Leigh were very helpful in helping me resolve an issue with my tracking number. I've ordered from OhPolly before and so far I can say their customer service is excellent. Thank you!

A very glam company that appeals to women with slim bodies and no breasts hence why most dresses are cupped which will not really fit anyone passed a d cup. I don't have good credit so I will ask my dad on occasion to place an order for me (which I pay for) I live on my own so my dad sends it to my address under my name but oh Polly always label it under my dad's name to my address which is really annoying especially when the driver asks "is Mr cooper in" someone from ohpolly is clearly doing this on purpose as this has happened on more than one occasion. They sent me a link to leave a review after making me wait like 3 days for a response.

Hi, i messaged ohpollyhelp on instagram because i didn't know how to order from their site. The people replied quickly and it helped me so that's great! (it was meg and yas)

I really love the items from oh polly and bo+tee and now there is the bo+tee app too, so I downloaded mine but I cannot find the first app discount so the girls helped me so nicely. I d love to say thank you specially to Lizzy, Ellie, Sarah, Leigh!

Oh polly has a very professional team, especially Annie who helped me a lot about a problem that I faced with my order!

Quality: the thing is, you can feel how thick the material is and the double lining of all of their pieces, but some stuff just doesn't sit right. It isn't the most flattering for some reason. Also, the sizing is so hard to figure out, but mostly runs very small. I have only tried their regular clothing line, not the Bo+Tee athletic line. The new collection is much more sophisticated and trendy -- the old stuff was a little basic and aged.

Shipping: 3-5 days! Fast.

I feel in need to say a big thank you to Shania and Lucy that helped and resolved my problem with my order in a very quick time

Great service and quick replies, got everything sorted within 2 days. Thankyou!

- alexandera
- nicki
- yasmin