A top I ordered from oh polly had arrived with the strap broken. I filled in the form on their website and got a prompt response from Yasmin in customer service. She was very efficient and sorted the issue really quickly, arranging a replacement. It was greatly appreciated!

Annie and Moya helped me with new oh Polly denim sizing and they were so so lovely and really helpful! Lovely quick responses and both a pleasure to chat too!

I ordered the wrong size leggings and I message on Instagram and Luce was able to help me with this very quickly I even got a reply in minutes

Had to return two items that didn't suit me return took a while but the customer service is great and really attentive with resolving the issue also ohpolly clothing quality is really good! I Will definitely be shopping there again

Great shop, silly me made a mistake with my order and such great customer service from leigh! Fixed my problem straight away

I had a problem with a return, so I got in contact with oh polly's customer service account. The person who helped me was Luce and was amazing and helped me with my problem.

Molly, Bethanie and Louise were very helpful and sorted out my lost package as soon as they could. They sent me a new one and had no problems. Thank you again for everything.

Very speedy reply and solution to my enquiry. Alix was very helpful and provided great customer service!

I had a problem with my order but the lovely ladies Bethanie, Georgina, Hetty, April and Lucy helped me from start to finish. I am very very happy with the customer service from oh polly

Yasmin, the customer service representative from Oh Polly, was very helpful and kind in helping me with the issue I had with my order. I got a response minutes after submitting my form. She was sure to answer my question thoroughly and gave additional solutions to my problem. Very satisfied

I was helped by Gina on email she was very helpful and made me really happy, I had a issue I wanted to deal with as I paied for next day delivery and it came after a week I paied €11 for this for it not to be here I brought it to her attention and she felt with it right away with kindly giving me a refund on the delivery, thank you Gina

Bethanie was fantastic... her replies were so quick! She was extremely helpful and gave me so many options. My top had broken which is unlike oh polly or bo and tee because their clothes are always amazing quality. I am really grateful for her assistance in this matter and I am a very happy bunny. Thanks so much again! I will continue to shop with these guys they're great!

Thanks an James, Lizzy, Ellie and Nikki for your help with my issue. They helped me with my order and the communication was always constant, fast answering and helpful.

Amazing service as always, especially Emily S, Hetty & Georgina! The girls helped resolve an issue and I received a refund straight away! Will always shop here amazing quality dresses always.

I couldn't find my refund and once I messaged Jess, she sorted it out ASAP, really friendly!
Thank you

I asked a question about customs and got an immediate and helpful response from Jess. I love the dresses at ohpolly so it's fantastic that they have great customer service too.