Fantastic customer service. Yasmin and Jes responded very quickly to me on insta and solved the problem very rapidly. I got to order the clothes and enjoy the deal!

Oh Polly has been more than helpful will definitely be ordering from them again! I had received a dress from them on Monday; however the dress had come faulty. I instagrammed messaged them and sent them pictures of my dress and they where extremely apologetic and have sent me a brand new one in the post free of charge. Couldn't thank them enough and they responded to me within 24 hours! 1000% recommend Oh Polly to anybody x

Answer very fast to my problem and with a great solution! Thank you very much! Offer me a special offer to excuse them.

Amazing customer service, I made a mistake with my order and got a reply within the hour, thankyou!

How helpful was Annie! Wow - super helpful for sure. Helped me out big time. Couldnt have helped me out more really. Great responses.

I had a problem with an offer on the website which I sent a message to ohpollyhelp on instagram about & I got a great response from & the offer was fixed so quickly! Annie was lovely, polite & so helpful! Definitely will shop there again & know that I'll be able to get help from them if needed!

Couldn't get the discount to work online so I messaged them on Instagram and Annie was lovely and helpful and fixed my issue right away. Really helpful and so nice

I've always had great customer service with Oh Polly. They are always great about responding to customer inquiries. Recently, Alix and Leigh responded quickly and followed up to my question. Additionally, I always love the quality of the clothes!

Bethanie at OhPolly's customer service was exceptional she really understood my situation and took care of it right away, everyone should learn from this type of customer service she did a fabulous job even when I wasn't so kind in the beginning. I will continue to purchase from this boutique!

Ordered around April 10 no shipping updates since April 13 stuck in Madrid? Contacted and they sent another April 28 and it went to the same area as my first, stuck in Madrid with again no updating tracking at all. I'm literally so pissed off to say the least, absolutely horrible feels like it just wont even come at all. 3-4 days my $#*!

Quick and helpful customer service from Oh Polly.
Answered my questions well and promptly. I am very happy with the service.
Thank you to Bethanie and Annie!

I had a question that I wanted to ask oh polly about their giveaways, I spoke to a lovely lady called Annie. She was super helpful and friendly! Thank you x

I had an issue with a top I bought which is really unusual from Oh Polly as their quality is usually always insanely good. I messaged customer services and Annie was extremely helpful and resolved my issue immediately. Cannot recommend oh Polly enough they are a brilliant company and really care about their customers

I've been messaging Annie over the past couple of days and she is just amazing! I was unsure which dresses were in stock in my size due to a glitch and she went and sent me the names of each dress in stock in my size! She couldn't be more helpful I will not hesitate to contact their customer service again! Clothes are also fab as always and delivery was so quick!

I have ordered two dresses but sadly only received one. I contacted support and got an answer really fast! The Supportlady (Annie) helped me as much as she could, and even sent me a code for 20% off when I couldnt get my dress. The dress I got was great quality and looks amazing! Big thank you to Oh Pollys support (especially Annie!)

I just wanted to say thank you to Sophie, Lizzy and alix for helping me. I'm really grateful for everything!

I sent back two orders and only got refunded one but Annie helped me get the second one refunded in an easy, fast and helpful way and she was lovely to talk to!

Thank you Aimee for the quick response! I was so worried about an order but they reassured me it was on the way!