Thank Bethanie for your support you've been great! She mentioned that they were delayed with packing orders and was extra helpful by pushing my order up to queue.

Do not buy from this site, they are my money I placed an order since may31 am yet to get my order, I need a refund and need it ASAP, I paid for fast delivery but they were so cheapppppo, I have not gotten my clothes or refund back, I need my money back, scammmmmmm

Oh Polly not only has amazing clothing but customer service is even better. Sophie recently assisted me with an issue I was having. She definitely went above and beyond! Cant wait for my next purchase.

I purchased a dress from Oh Polly which I received and tried on, taking the tags off unfortunately only after taking tags off had I realised that the stitching had completely broke meaning I couldn't wear it. I emailed Oh Polly to ask if they could offer any help as I had taken the tags off but was rather upset I couldn't actually wear the dress which I'd spent a lot of money on. Their customer service team were very understanding and attentive especially Yasmin & Molly. They replied very fast with a solution and offered me a full refund which I received instantly. Very happy with how professionally they dealt with the issue and would be happy to order from Oh Polly again.

The Ohpolly customer service team is amazing! Every time I've had an issue they reply within a short period of time and are very friendly and super helpful. I've had issues with my student discount, Lizzy immediately helped me out and offered me a great solution.
Keep up the good work! Thank you :)

Recently got in touch with ohpolly regarding a return and within the HOUR Alix had processed my refund straight away, really friendly and efficient - would really recommend if you have any queries.

Ordered a few items and was having difficulty tracking the shipped items. Bethanie's customer service was amazing and she sorted it out for me very quickly! Can't wait for my order to arrive.

Bethanie and Sarah really helped me with my order which did not arrived, they took my complaint into account and a refund was send and they were very quick and efficient and nice too!

They helped me with an issue I had regarding an order. They are also really nice. The only problem is that they take longer to ship than what they say. It's been a week since I ordered and I'm still waiting

Over the past few days I have had a lot of questions and needed advice about what dress I should het for my birthday. I have been speaking to Elyse and Lucy C over the past couple of days, or even over a week and their customer service has been brilliant. It felt like I was talking to a friend and I was also receiving good vibes and helpful advice.

Thank you Emily S, Cathrine, Nikki, and Katarzyna for getting back to me quickly and solving my issue!

Nikkik & Alix helped me get my process going after getting a dress I had ordered in the wrong size. They were very sweet while helping me get the correct size! I'm very happy with the way they approached and offered endless help.

Amazing clothes and products. Also Customer service was excellent! I was happy that Katarzyna Boycott and Louise helped me with an instant reply and all the information i needed!

I'm a US 0-2, and normally a UK 4-6. In the past I've worn Oh Polly dresses in a UK 4. This time I purchased a UK 6 according to the model details and the fit is way off. The dress is simply not a UK 6 but is more like a US size 0. I think Oh Polly needs to redesign their sample sizes and work on sizing that's actually not for children sized adults with no breasts. I could barely zip up the dress and my boobs were nearly spilling out of the cups. The hip area was also ridiculously tight.

The dresses are getting way too small and designs need to be resized to reflect true proportions for women.

For reference, I'm 5'6" and 112 lbs with a slim and athletic build. That's 168cm tall and 51kg in weight.