I ordered 3 items and all of them are gorgeous!
The customer service is amazing they answer very fast and they are very kind!

As soon as I received my order confirmation I noticed I ordered the wrong size for one of my items. I immediately contacted Oh Polly's customer service by simply responding to my emailed order confirmation. Nikki responded very quickly given the time difference and was able to update my order before it was sent. I also want to acknowledge the others on her team as after I continued to respond with additional questions, i received responses from Sophie and Emily C. Just as quickly, and they picked up right where the previous agent left off. I never had to catch anyone up which showed how experienced this staff was. Appreciate all their help.

I had an issue that was resolved very quickly by a lovely lady called Gina, I was satisfied and left as a happy customer :)

Thank you for your help April! April was such a lovely person and handled my query quickly. She made sure I was happy with the resolution which I really appreciate

I still haven't received the dress I purchased due to the brexit (since I'm in France) and covid 19 but Nikki Gina and Aimee were so nice and fast to answer my demands. It's always a good experience purchasing on the oh polly website because I know the customer service is the absolute best
Xx (still hope I'll get my dress soon lol)

I'm not one to leave reviews, but the quality of items and excellent standard of customer service needs to be shared.

Firstly, super impressed with the high quality and excellent stitching/fabric of the pieces of clothing I ordered (mostly swim). It's not typical to find this type of quality in a bikini that's sub $50.

Secondly, I had to do some exchanges for different sizes/styles. This could not have been easier. The three ladies I worked with (Sarah, Stephanie and Molly) were prompt, polite, and went above and beyond to ensure the exchanged items were processed quickly. They even shipped out the exchanged goods before my return to them had finished being processed. This was great because we had a trip planned and the exchanges would have otherwise not arrived in time.

Finally, shipping. SO FAST. I was not expecting a 2 or 3 day delivery but that's what I got! Both with the original order - and the exchanged items.

Really awesome company. Definitely earned a loyal customer.

Bethanie and Lucy were very helpful in helping me handle and sort out my damaged item. Very friendly.

At first had a tiny bit of an issue, my order had gone missing ( no surprise really as of the covid and the mail being so overwhelmed) but I contacted oh polly and they managed to get me another order out ASAP... all thanks to molly & Sophie & Sarah's for their fantastic customer service:-), 3 very friendly girls so thank you! Love the boo+tee out fit! Fits perfect and looks amazing! Always amazing Quality from oh polly / bo+tee

Les vendeuses sont toujours à l'écoute et agréable et répondent très rapidement, malgré un long $#*! dû au Brexit
Merci Alix

I had ordered the cutest top and when my order number was sent I realized I forgot to put my apt number, so I immediately sent back a message to customer care and immediately Leigh got back to me and changed it. Thank you I'm so relived and happy now!

I have made a number of purchases from Oh Polly and I have to say their products never disappoint. The quality is really good and the prices reasonable. I am an avid online shopper and they are my go-to for special occasion dresses. I did have a couple of issues with the payment but the first one was my own fault but nevertheless, they helped me and replied to my emails in a very timely manner. The most recent purchase I made was charged twice by mistake but they reversed it immediately after I sent them an email. I'm thankful to Bethanie for being really helpful. I give Oh Polly a thumbs-up.

Made a mistake with sizing. If you got confused with the sizes which happens alot, their costumer service is quick to reply

I love Oh Polly I love Oh Polly! Everything is great here! A very amazing and correct online shop! I would like to thank Jess too, for her correctness and her excellent communication! Thanks Oh polly! You are my fav! Always so happy with you!

Brilliant customer service, reply within a day and are so helpful. Jess was so lovely to deal with and so obliging, told me exactly what I needed to know.

Original order was out of stock and Ellie was very efficient and helpful in resolving my issues. Great customer service!