OfferUpReviews 868

This site is absolutely the worst selling site I have ever used. I buy almost everything online for various companies. This site cost me $120. I sent back a defective product to the seller and not only did I not get my money back I was just simply blocked by the seller. I spent a lot of time sending emails to customer support they have no phone number to call and if you try and use their community advice it does not function because they don't want people talking to each other so they just tell you it's under construction. Not only was I out the money I spent for the product but I was out the $20 that I spent shipping it back to her. Truly the worst site or buying but probably good for selling as you'll never have to worry about refunding anybody's money.

Way too difficult to deal with. Need an android or what ever phone texting, apps. Follow the crazy path to facebook. Do this do that. Too many steps just to list an item? Craigs list is easy 123. Even ebay. They wont return a call you cant leave a message. How rude. They can hide behind the computer screen detached customer service. Whos got time to deal with going back and forth to get signed up? Its a bunch of baloney. Another ridiculous company. If your a robot and want to deal with texting and cell phones all day long. Not a normal life. Some goof ball came up with this website just to list an item? Wont ever use them.

I am ashamed to say I have been scammed more than once on offer up. Each time I contacted OfferUp to no avail. Most of the time they do not even bother with a reply. I am currently attempting to change my email address to no avail of course. I do exactly as it states and it does not work. I cannot find anywhere a phone number to contact someone at offer up nor can I find an email address or contact info of any kind that actually works and gets to a human being. Customer service is so important in this day and age and offer up just does not cut it in anyway shape or form. Offer up does not care about its users at all.

There is no real way to connect with someone when you need help, just a list of FAQ's. No phone number at all. When using the shipping feature beware. OfferUp has changed the service fees several times since I originally listed an item. I sold a video game 8 months ago for $5, paid 10% listing fee. No problem, I knew there would be fees. During this same time I had listed another video game which recently sold and paid a service fee of $1.99! Sold something for $5, got $3.01. I thought it to be a mistake, so I had to trick the contact section about a refund (seeing I was trying to get a refund for some of the service fee). Brandon was my contact there, and he was not very understanding of my situation at all. Refused to refund me anything, pointed out TOS I had agreed to and that OfferUp can change service fees whenever they want without notifying anyone - although that's not exactly what it says in righting. It says in Section 3B regarding Seller Fees "OfferUp reserves the right to change the Service Fees from time to time." We're talking a buck fifty, and they won't budge. Very disappointed in their lack of customer service and support surrounding these issues. Seller beware of service fee changes. Ebay has the decency to keep you informed, OfferUp does not care. I asked for Brandon's supervisor name and contact info, but because I had mentioned legal action they refused to email/communicate anymore. So ridiculous.

Tatyona in Lewisville TX had a washer dryer combo for sale. I agreed to the price and asked when I could pick it up and if it were boxed. Answer was " no tomorrow no". A few days later I asked again, no reply. 15 days after the agreement I sent another note. Day 16 she replied with "sold". Obviously there are unscrupulous people selling things with multiple ads and picking highest bidder, which in eBay you'd understand. Offerup has a price or a make an offer. This case was a specific price. Tried one more time. Seller had what I wanted, I sent a question of "still available? Serial number?" Still waiting on a reply. This whole thing seems shady and of the only 2 people I've dealt with I'm horribly disappointed. And you can't review the seller unless the deal goes through! So I got screwed and can't let anyone know on their app. Don't use this crooked stupid thing! Sent two emails to offerup, chain mail reply saying if police were involved to let them know. No repercussions for unscrupulous sellers at all

I purchased a SEGA Dreamcast and the seller marked it shipped right away. The next 5 days the status is still the same, label has been created. I messaged the guy and not replies. The seller has a Instagram so I dm him there, he says I'm sorry I've been busy at my store I'll ship it Monday. He even said he'd throw in a few games for free. The same night I get a email seller has canceled my order. That same system I was going to purchase is now back up for sale smdh. Do yourself a favor and buy your stuff of eBay, amazon or one of them many local retailers.

I ordered my first item, a laptop, on offerup and the seller almost immediately marked it as shipped and added the tracking number. A day later, I check the tracking and it says pre-shipment, label created, usps waiting on package. So I check it again 5 days later. It still says the same thing, nothing has changed. I message the seller and I still haven't got a response back. So I look at where the package was sent from and call every post office in that city. None of them have received a package with my name on it. So I guessing this is some kind of new scam? All I know is I better get my money back because I'm poor af and I had to sell my phone to get the money for that laptop. I just really always wanted a laptop so I can do digital art and animation but it looks like my dreams are crushed.

Whoever runs this garbage site doesnt know how... Theres to many con artist on here and you got a shipping option are you a newb. You need a cust service # dummy... this site sux $#*! and because of your mental abilities and lack of... enjoy your craigslist genious you will fail