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NZSale has a rating of 2.9 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NZSale most frequently mention customer service, store credit and commerce commission. NZSale ranks 1st among Flash Sales sites.
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If you are looking for a no nonsense online shopping then NZ sale would be the perfect choice. There are different merchandise one could look at and by a click of your finger one gets to shop with confidence that you get the best quality merchandise at a fraction of the retail price in the market. What is so amazingly good is the online customer support one gets if items you bought is not suitable.
I have been shopping in NZ sale for years and have never found any other better online shopping that is even comparable to the overall shopping experience I get while shopping with NZ sale.
In general it's good. But prices aren't always genuinely cheap. Specially those luxury brands, more expansive than buying locally.
I love scanning the sales and from time to time pick up a bargain in the process
Simple and straight forward site to order from. Great products at a great price as well. Enjoy the tracking feature. Also easy to use on my phone.
I really like all the products and the prices are unbeatable. Can't resist the good deals.
Nzsale offers great prices but then with the shipping fee- it sometimes takes off the discount from the product. Something that a consumer would then go to the retail price at their local
Store since it will be the same anyway and you get instant gratification.
I have also experience delays in product arrival as well as having ordered a product which was different from what was promised.
I love how I can be sneaky and buy gifts for my family without them knowing and I love the variety
Great range of items to purchase. Easy to use website. Prices suited to all different types of people.
Over the years I have got some great deals from NZSale. Shoes, clothes, for me and for my children. Bulk household items and personal items. I check the site most days to see what great deals they have on.
Great range to choose from with prices that make it hard not to buy things. Only thing id love to see improved is the time it takes to have it shipped out other then that the items themselves are fabulous
NZSale.nz has so many amazing products to choose from all at such a cheap price I almost couldn't choose! I loved how easy it was to navigate the website and find different types of products. I have recommended the website to a friend because it is amazing!
It's really hard to get the right fit and style for you just from a picture... what would be really great is if you gave refunds instead of credits. The postage process seems to have got a bit quicker though which is great
Hi Nikki, we try to provide as much information as possible on our listings, but if you're more of a 'try before you buy' girl, feel free to pop into any one of our NZSALE outlet or megastores around NZ to score a deal or two :) xx
Products are promoted as a really good price, but you don'the actually save that much on them at all. Especially if you wait for sales to go on its cheaper to go to the store. Products take way to long to arrive, I wait months for some things. This makes me reluctant to buy.
Hi Mel, we work hard with our suppliers to get the best prices available but appreciate your feedback on this. Xx
They try hard, and the service is great, but the quality of the goods is a bit hit & miss, one dress I bought fell apart after my daughter wore it once, another looked fine online but when it arrived I found that it had raincoat material for the skirt. Can take a long time for delivery. Returns are handled well.
Hi Debbie, it's a shame to hear you've had a product or two that wasn't quite up to par. I'm glad to see you found our return process easy enough! :) xx
I have ordered alot of things in the past 2 months from nz sale and everything has been the correct size and colour that i ordered. So I'm very happy!
I love the broad spread of products available at good prices however I usually allow about a month for delivery. Sometimes it's quicker and other times not so much. But when you've got the time it's great!
Its nice to do shopping with nzsale. Good experience, instant action taken to any complaints
NZSale is a very good shopping website for me, I don't need go out then can buy what I want. Excellent idea of shopping...
I've had mixed experiences, I have received some lovely, well packaged items and twice have received totally wrong items. In the wrong was a blue leather handbag I ordered came as a black pvc one and an iPad mini keyboard I ordered I received an iPad Air 2 thing for. I have yet to send that back. Sometimes things take a while to come. But when the right things have come I've been very happy with them.
Hi Penny, Thank you for sharing your shopping experiences. We have a super easy return process should you wish to return the incorrectly received items. Cheers
Answer: Hello Michelle, Thank you for your message. Can you please advise the order number and I will help check on it for you?
Answer: Hi Jaroslav, thank you for messaging us. I am sorry for the delay. The order has been dispatched today and you can expect them soon.
Answer: Hi Akeneta, thank you for your message. The item has been dispatched and you can track the item on https://www.nzpost.co.nz/tools/tracking/item/LZ977707109NZ.
Answer: Hi Katey, thank you for your message. Could you please let me know the order number and I will check further for you. Hope to hear from you soon.
Answer: Hi Sheryl, thank you for your message and I am sorry to hear that you have not received a response for your queries. Could you please send a photo of the item received that shows the size to [email protected]. Please include the order number as well. Looking forward for your reply.
Answer: Hello Tania, Thank you for your question.To use a store credit, promotional code or voucher simply browse our sales: 1. Add your favourite items to your cart 2. Click "Äpply Voucher" at the payment details section 3. Select the amount you'd like to redeem which is available in your account during the checkout stage. From here, we'll deduct the value of the credit from your order. You can view your available vouchers and their expiry by visiting the My Vouchers section of your Account. Please note that vouchers can only be used on sales event items and not their postage. Any leftover or unused vouchers will be reinstated on your Account. Be sure to keep note of the 'use before' date that is listed on your Account to avoid missing out! Should you apply a voucher to your order and not complete the transaction, it may take our system up to 15 minutes to refresh and to return your voucher back to your account. Make sure you click on the voucher before you confirm payment as it's not possible to add a voucher after you've completed your order!
Answer: Hello Shipra, Thank you for your question. I apologise for the delayed reply. You can find our return policy here: https://www.nzsale.co.nz/ReturnPolicy.aspx?cid=10
Answer: Hello Oskar, thank you for your question. I apologise for the delayed reply. All information on product is available on the website under the product information.
Nzsale is the leading online shopping club in New Zealand and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Nzsale members can access these sales and enjoy savings of up to 80%


Hi Maria, thank you for sharing your feedback. If you have any pending or outstanding issues, our Member Relations Team would love to help. You can reach us on 04 974 7258. We're here to help xx