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NZSale

2.9

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NZSale Reviews Summary

NZSale has a rating of 2.9 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NZSale most frequently mention customer service, store credit and commerce commission. NZSale ranks 1st among Flash Sales sites.

service
49
value
49
shipping
49
returns
36
quality
46

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New Zealand
1 review
0 helpful votes
Follow lily g.
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If you are looking for a no nonsense online shopping then NZ sale would be the perfect choice. There are different merchandise one could look at and by a click of your finger one gets to shop with confidence that you get the best quality merchandise at a fraction of the retail price in the market. What is so amazingly good is the online customer support one gets if items you bought is not suitable.
I have been shopping in NZ sale for years and have never found any other better online shopping that is even comparable to the overall shopping experience I get while shopping with NZ sale.

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
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One stop shopping
December 3, 2016

In general it's good. But prices aren't always genuinely cheap. Specially those luxury brands, more expansive than buying locally.

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
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Pretty good really
December 3, 2016

I love scanning the sales and from time to time pick up a bargain in the process

Date of experience: December 2, 2016
New Zealand
2 reviews
0 helpful votes
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Awesome.
December 3, 2016

Great selection. Great prices. Great delivery. Great return policy too.

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
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Highly recommend
December 3, 2016

Simple and straight forward site to order from. Great products at a great price as well. Enjoy the tracking feature. Also easy to use on my phone.

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Ashiana M.
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I really like all the products and the prices are unbeatable. Can't resist the good deals.

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Maria F.
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It is passable- could be better.
December 3, 2016

Nzsale offers great prices but then with the shipping fee- it sometimes takes off the discount from the product. Something that a consumer would then go to the retail price at their local
Store since it will be the same anyway and you get instant gratification.

I have also experience delays in product arrival as well as having ordered a product which was different from what was promised.

Date of experience: December 2, 2016
Customer S. — NZSale Rep
over a year old

Hi Maria, thank you for sharing your feedback. If you have any pending or outstanding issues, our Member Relations Team would love to help. You can reach us on 04 974 7258. We're here to help xx

New Zealand
1 review
0 helpful votes
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Just perfect for me
December 3, 2016

I love how I can be sneaky and buy gifts for my family without them knowing and I love the variety

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
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Recommend to all
December 3, 2016

Great range of items to purchase. Easy to use website. Prices suited to all different types of people.

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Sophie B.
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Great place to get some great deals!
December 3, 2016

Over the years I have got some great deals from NZSale. Shoes, clothes, for me and for my children. Bulk household items and personal items. I check the site most days to see what great deals they have on.

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Krystel C.
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Great range to choose from with prices that make it hard not to buy things. Only thing id love to see improved is the time it takes to have it shipped out other then that the items themselves are fabulous

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
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Amazing
December 3, 2016

NZSale.nz has so many amazing products to choose from all at such a cheap price I almost couldn't choose! I loved how easy it was to navigate the website and find different types of products. I have recommended the website to a friend because it is amazing!

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Nikki G.
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Not bad but not great
December 3, 2016

It's really hard to get the right fit and style for you just from a picture... what would be really great is if you gave refunds instead of credits. The postage process seems to have got a bit quicker though which is great

Date of experience: December 2, 2016
Customer S. — NZSale Rep
over a year old

Hi Nikki, we try to provide as much information as possible on our listings, but if you're more of a 'try before you buy' girl, feel free to pop into any one of our NZSALE outlet or megastores around NZ to score a deal or two :) xx

New Zealand
1 review
0 helpful votes
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Not really sales prices
December 3, 2016

Products are promoted as a really good price, but you don'the actually save that much on them at all. Especially if you wait for sales to go on its cheaper to go to the store. Products take way to long to arrive, I wait months for some things. This makes me reluctant to buy.

Date of experience: December 2, 2016
Customer S. — NZSale Rep
over a year old

Hi Mel, we work hard with our suppliers to get the best prices available but appreciate your feedback on this. Xx

New Zealand
1 review
0 helpful votes
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Quality unreliable
December 3, 2016

They try hard, and the service is great, but the quality of the goods is a bit hit & miss, one dress I bought fell apart after my daughter wore it once, another looked fine online but when it arrived I found that it had raincoat material for the skirt. Can take a long time for delivery. Returns are handled well.

Date of experience: December 2, 2016
Customer S. — NZSale Rep
over a year old

Hi Debbie, it's a shame to hear you've had a product or two that wasn't quite up to par. I'm glad to see you found our return process easy enough! :) xx

New Zealand
1 review
1 helpful vote
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Excellent
December 3, 2016

I have ordered alot of things in the past 2 months from nz sale and everything has been the correct size and colour that i ordered. So I'm very happy!

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
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I love the broad spread of products available at good prices however I usually allow about a month for delivery. Sometimes it's quicker and other times not so much. But when you've got the time it's great!

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
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Love shopping with nzsale
December 3, 2016

Its nice to do shopping with nzsale. Good experience, instant action taken to any complaints

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
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Very good
December 3, 2016

NZSale is a very good shopping website for me, I don't need go out then can buy what I want. Excellent idea of shopping...

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
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What's good is good.
December 3, 2016

I've had mixed experiences, I have received some lovely, well packaged items and twice have received totally wrong items. In the wrong was a blue leather handbag I ordered came as a black pvc one and an iPad mini keyboard I ordered I received an iPad Air 2 thing for. I have yet to send that back. Sometimes things take a while to come. But when the right things have come I've been very happy with them.

Date of experience: December 2, 2016
Customer S. — NZSale Rep
over a year old

Hi Penny, Thank you for sharing your shopping experiences. We have a super easy return process should you wish to return the incorrectly received items. Cheers

From the business

Nzsale is the leading online shopping club in New Zealand and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Nzsale members can access these sales and enjoy savings of up to 80%