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New York TimesReviews 92

2.0

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New York Times Reviews Summary

The company has garnered mixed feedback, with some customers praising the quality of its journalism and the depth of its reporting across various topics. However, significant concerns arise regarding customer service, with many reviewers expressing frustration over billing issues, lack of responsiveness, and generic responses to complaints. The perception of biased reporting and dissatisfaction with subscription practices also contribute to a negative sentiment. Overall, while the content quality is acknowledged, the company faces challenges in delivering satisfactory customer support and addressing billing transparency, impacting its overall reputation.

This summary is generated by AI, based on text from customer reviews

service
23
value
24
shipping
9
returns
13
quality
23

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New Jersey
3 reviews
5 helpful votes
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Made by professionals who really care about journalism. Probably one of the best sources of information today.

Date of experience: April 30, 2018
Slovakia
3 reviews
4 helpful votes
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I'd hate to think how much worse off this country would be without the New York Times. With so many Internet sites claiming to be news sources here's a site with real journalists. I'm more than willing to pay for it's quality content.

Date of experience: March 11, 2018
Connecticut
48 reviews
72 helpful votes
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I've read the New York Times for years. Its hands down my favorite newspaper. In an era where our so called President is trying to sow doubt into the importance of freedom of the press for political purposes, we should all be thankful that this paper is rooted in its mission to ensure a well informed electorate, democracy, a public conscience. And most of all, taking notice and commenting on all the things that in themselves are often trivialized or lost as unseen imagery, but are important components of the big picture. As soon as we lose sight of the pain, anguish and difficulties that affect some of us a lot more than others, we lose a sense of empathy that The Times helps restore so that we don't become clones of anything Trump ~ hollowed out.

The Sunday Review is perhaps my favorite section as it is replete with great editorial thought by phenomenal staff and contributing writers. Whether it be Frank Bruni, Maureen Dowd, Susan Collins, Paul Krugman and the list goes on, the sensory experience is myriad: complete delight, sadness, amusement, cynicism, anger and all kinds of feelings gift wrapped in a vastly improved perspective.

Most articles read in any section of The Times are balanced. Some readers might view them as liberal leaning, but from my view, I look at them as possessing a heart. This truly amazing messenger often takes long journeys involving personal commitment and resources to expose things that need to be exposed. Through that journey, positive change evolves as The Times paved the way for a quicker route to progress.

I encourage everyone to not only read what The Times has to say, but think along the lines of Hey Jude: let it into your heart, then you can start to make it better. Reflect on the needs of the needy.

Date of experience: February 14, 2018
Spain
4 reviews
34 helpful votes
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Yellow press
January 30, 2018

I can't believe what happened to this once reputable media. Pure yellow press. Even worse, because yellow press can be funny sometimes and NYT pretends to be serious. Rumors, sources under cover, self proclaimed experts, subjectivity, political engagement. What next? Propaganda?
+1 for the web solutions.

Date of experience: January 30, 2018
Iowa
3 reviews
16 helpful votes
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Not worth a penny
January 21, 2017

Biased to say the least and DOES NOT represent true journalism. It is ironic that this newspaper with its daily eye-rolling negative coverage of our current President, has actually helped secure a Republican vote. Wouldn't waste a second of my time reading the Front page. Do us a favor and save some trees.
On a positive note, the Food section is marvelous. Nothing beyond that.
No room to spend my hard earned money on lies.

Date of experience: January 21, 2017
Florida
2 reviews
13 helpful votes
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False reports and baised
November 17, 2016

It's terrible that the people can't trust any news anymore.

Date of experience: November 17, 2016
New Jersey
2 reviews
14 helpful votes
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I don't even have words anymore for the this complete sham of a supposed newspaper. They are one of the MOST biased I have ever seen - full of propaganda and lies. They have published totally false stories and have had to shamefully retract them, yet they continue to do so. Not a shred of integrity left whatsoever. Even worse than CNN.

Date of experience: October 15, 2016
Washington
1 review
5 helpful votes
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It is owned by a billionaire from Mexico, who wants to force his views upon Americans. They write disgusting lies about whoever has a different opinion.

Date of experience: October 15, 2016
Florida
2 reviews
14 helpful votes
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If you think American is bad, all Republicans suck, Democrats never do anything wrong (or if they do it is because of Republicans), all institutions are racist, and if only the federal government control control everything would be great then this is the paper for you. You will also some interesting articles on food and clothing that only the 1% can afford as an added bonus.

Date of experience: October 15, 2016
Indiana
1 review
8 helpful votes
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Too much bias. Articles that don't seem well researched or rushed and that are later proven to have used misrepresentations of what sources said. We need objectivity and patience.

Date of experience: October 15, 2016
New York
2 reviews
14 helpful votes
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Disgrace to journalism
October 16, 2016

They run stories without much fact-checking or investigation. Their sole purpose seems to be to get Hillary Clinton elected; journalistic ethics be damned.

Date of experience: October 15, 2016
New York
7 reviews
6 helpful votes
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A daily must read
September 4, 2016

All the new, updated regularly. A must read daily.

Date of experience: September 4, 2016
Arkansas
1 review
1 helpful vote
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The New York Times has taken the Markets section off the front page on their website. Markets are not even on the top tier of topics to look for, so you have to dig. Not a good change!

In addition the lofty New York Times doesn't even have a button to register a complaint about their site, so I am forced to do this publicly.

Date of experience: November 11, 2014
Australia
2 reviews
7 helpful votes
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Great place to get your news. Besides the content, I like that they are pushing more into doing things with digital media. Things are changing quickly and it's good to see the organization is at least making an effort to adapt.

Date of experience: June 23, 2014
California
26 reviews
49 helpful votes
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Now, you can read the new york times for free on your computer. I love that I can search for articles on a specific subject of interest. You can even find older articles covering specific topics.

Date of experience: June 10, 2013
Serbia
29 reviews
46 helpful votes
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The New York Times online does require (free) registration, but it is well worth that small investment of time. Keep up on events that shape the world by visiting often.

Date of experience: April 30, 2013
Japan
3 reviews
5 helpful votes
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Very informative site for international news, love the blogs section especially. I was planning to give a five star review, one star for the Google ads. Advertisements, hate that!

Date of experience: February 19, 2013
Maine
1 review
0 helpful votes
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Best newspaper in the States!
Keep up the great job!

Date of experience: June 24, 2011
Panama
3 reviews
5 helpful votes
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This is one of the first things I do every morning. Making my coffee, turning on my pc and read what´s new on Nytimes.com.
I like to be briefed with independent information so this page is exactly what I need to start a day.
Thanks and keep up the great job!

Date of experience: May 18, 2011
Illinois
141 reviews
1051 helpful votes
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KNOW WHAT YOU DRINK: Find Water Polluters Near You

"Across the nation, the system that Congress created to protect the nation's waters under the Clean Water Act of 1972 today often fails to prevent pollution.

The New York Times has compiled data on more than 200,000 facilities that have permits to discharge pollutants and collected responses from states regarding compliance.

Information about facilities contained in this database comes from two sources: the Environmental Protection Agency and the California State Water Resources Control Board. The database does not contain information submitted by the states".

Date of experience: April 13, 2010