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Northbound Gear Reviews Summary
Northbound Gear has a rating of 3.5 stars from 1,670 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.
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Not sure I like being pestered so much about making a purchase just because I looked at something. Delivery took almost a month. Not true to size - large fit.
Not sure I like being pestered so much about making a purchase just because I looked at something.
Easy to order, delivered!
Christmas gift for my dad and he loves them!
These trousers are fabulous. Warm, soft, snug and completely waterproof. Ten out of ten!
Amazing products! And they are from a Canadian company. I have outfitted my entire outdoor family with their pants. You will not be disappointed in the quality of their gear.
The shipping experience was quick and easy and the product is fantastic (my husband is a professional dog walker right now and is outside rain and shine. He loves his new adventure pants!) the only reason this isn't five stars is because I experienced a huge delay in any information about the shipping of the product. It took close to a month to get the pants, and I wasn't updated on their status until they were literally on my doorstep. Otherwise, excellent experience!
Hi, i really the glove but the stitches inside of the glove are already broken after one use. How can i fix it
Thank
Processus d'achat compliqué, trop agressif sur la vente. Pop up de rajout d'articles alors qu'on est en train de payer. Tracking de l'article difficile. Mais reçu articles avant Noël et très agréablement surpris de la qualité.
Le suivie n'est pas clair. Souvent en attente et on sait rien. Ma deuxième commande j'ai pas de nouvelles #*******
Great Canadian company with great, confortable and durable products. Their products are well crafted with quality fabrics. The only negative point that makes me give only 3 stars and not five, is their shipment delays. It took over a month for my last order to be received.
Great Canadian company with great, confortable and durable products.
Waiting for cold and wet to know how good my trousers are.
The product is great but unfortunately the shipping isn't. For a product that is Canadian and I ordered from Canada, I would have expected to have received my order a lot sooner.
Northbound gear suggested picking the smaller size if between sizes.
Worked out well
Placed an order Dec 5. Stated expected delivery was Dec 19. Today is 26th and there are no shipping updates since order was placed. Phone number is answered by a machine and no call backs are given. Chat function on website doesn't work. DO NOT ORDER FROM THIS STORE.
Expensive, but it has been my only pair of pants this trip in December. Very comfortable during both cold weather hikes and relatively warmer weather too! Haven't yet tried summer, but looking forward to it.
Quality and fit were excellent. My husband loved his pants and has been wearing them nonstop since Christmas.
Product, once delivered, was good. Information from Northbound Gear about delivery status was poor. Email from supplier said product was ready for delivery on Nov 27 but in fact was not delivered until Dec 22. I called Northbound Gear contact number twice and left voicemails and emailed twice and left request for information on delivery but no one got back to me. I can understand delivery delays during holiday season but not the failure to respond to the "contact us" on their website - very disappointed in that.
Canadian and sustainable practices! A pairing as amazing as a fine wine and dark chocolate!
Northbound gear /product is designed and suits my needs very well for work and play
I mistakenly assumed that a Canadian company would have stock on hand and ship from Canada. Nope, drop ship from overseas took a very long time to receive the order.
BUT the pants are great, they fit well and are very comfortable. Time will tell about their durability.
From the business
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members