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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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New York
2 reviews
23 helpful votes
Follow Nicolle M.
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I ordered $188 worth of clothes from this company. I really wish I checked the reviews first, would have saved myself the grief and loss of money. The pics on their website belong to someone else's web page. NONE and I mean NONE of their clothes look like what is portrayed online. I asked them to cancel my order one month after I didn't receive anything. They told me that it was too late and that the order had already been shipped out. That was a lie. When the order came it had not been shipped out until one week later. Ordered on 18 April, tried to cancel on 18 May, the order was shipped out on 24 May. They take so long to deliver the orders because they have someone actually making these clothes trying to replicate the pictures on the website with cheap material. Just a sample of the garbage quality of the clothes below. I contacted them for a return address so that I could return the items within the 15 day return policy. They do not have a return address on the mailing label or the packing slip or on their website. They have yet to respond to me. Any good ratings you see for them are from the company itself, not genuine rating. DON'T ORDER FROM THIS COMPANY!

+2
Date of experience: June 12, 2019
California
1 review
3 helpful votes
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Most of these reviews are correct - they do not answer emails, and that "easy return for credit"is a scam. No US address, no phone.

I am calling my credit card co. Tomorrow to see what I can do, if anything. I've been trying for days - 5 emails so far - to find out how to return 2 shirts that are too small and not as pictured or described. I am out $50 on this, and still waiting for more than half the order, after a month.

The gauze summer clothes are not too bad for the cheap price, but the colors and sizes do not match. A few were great (for the price!) and fit fine.

I had no idea NoraCora was in China! Do not buy anything from this company!

S. Watkins
CA.

Date of experience: June 11, 2019
Virginia
1 review
3 helpful votes
Follow B C.
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Ok... I'm sure someone would appreciate the clothing I received but I am frustrated that a company would all out lie on their pictures and descriptions to sell their merchandise. These clothes are nothing close to what I had expected... fabric is terrible. I didn't get past that, but even if I could, the the sizes are all over the place. No... just no.

Date of experience: June 11, 2019
California
1 review
4 helpful votes
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Shame on me
June 11, 2019

Before I ordered I checked the website noracora to see if they had reviews I could not find any website where I could get any information foolish me I ordered anyway and now I'm finding out that they use multiple websites to sell their clothes. I ordered four tops I received 6. The items are trash they aren't made out of linen as they were described and they don't look anything like what I ordered obviously it's because now I have six items and I only ordered four. The website had an email section to email them and I did and wanted the return address. It has been 5 days and I haven't heard a word from them. The clothing is not good enough to give to a thrift store. I called PayPal. I tried to be helpful and I'm still waiting for a phone call they said they would look up find out where the return address is etcetera I have no confidence that will happen because I don't think they can find one either. I also suggested that they just continue working with this company because it's hurting PayPal's reputation. Tomorrow I'm calling my credit card company I received shoes today and I have not opened the package because now I'm finding out that the shoes are from Shanghai China and I have a suspicion that they also are part of this International company known as multiple names noracora whatever. I haven't opened the package because I found a review about shoes sold Ibis company that told me they were swayed but when they come they're plastic. I haven't opened the package and I'm going to see if I can just cuz I haven't opened it return it to the post office as undeliverable so that I'm not on the hook for that too I've already lost $111 for what I ordered. Now I understand that Lisa and MasterCard has taking their logo shots to the website so I'm going to check the website now to see if that's true they are also run under the name a Florida today and numb just several other names I've seen on the reviews that they use I don't know what's up with that I will never ever again order and throw my money away and give my money to China never the only Chinese stuff I think you should order it stuff you can see immediately and judge the quality of the fabric and the make and the sizing that way there's no mistakes.

Date of experience: June 11, 2019
Michigan
1 review
5 helpful votes
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TERRIBLE!
June 11, 2019

Did not want to give any stars but had to give one.

Shoddy garments. From material to workmanship the clothing I received was beyond cheap and nothing like the photos. I ordered over $150 worth of linen tops for a summer trip, plus over $30 in shipping costs. Instead of linen, the cloth felt like burlap. Two of the blouses had seams sewn inside out, threads were raveling on every blouse, and on two other tops the shoulder seam on one arm was between the elbow and top of the arm, while on the other side the seam was near the neck! I have never seen anything like it. In addition the sizing is completely wrong. I ordered 2x and the tops fit my daughter who is a size 12.

To top it off you can only reach the company by email. When after six tries I could not get a return address I was at my wits end. The company offered to give me a 15% refund to pay for alterations. It was a joke, like $25 would cover the cost. Thank goodness I used PayPal. I filed a complaint with them and when the company failed to respond to their request for information PayPal refunded the purchase cost, but I still lost the shipping costs.
I should have researched the company first but I was totally taken in by a professional looking website. Don't make my mistake.

Date of experience: June 11, 2019
California
3 reviews
4 helpful votes
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The items are not like shown on those beautiful models. Poor quality. Some look like they have been worn. China Rip Off...,., Please do not order. I cancelled in advance. They will not even respond to me. Yes

Date of experience: June 11, 2019
Massachusetts
1 review
6 helpful votes
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Horrible
June 11, 2019

Clothes not good quality. Company located in her China so returns impossible. Customer service horrible!

Date of experience: June 10, 2019
Wisconsin
1 review
5 helpful votes
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Waiting for some items over 40 days. Requested return address 12 hours after delivery. Refused to give address, other than its in China. Offered 15% refund... For clothes can't wear, doesn't fit. Still no word, nearly one month. State must reply to their email within 7 days or close session... I followed rules, no return address. Still waiting. Spent $331 and can't wear. Terrible company, no phone number.

Date of experience: June 10, 2019
Arizona
1 review
5 helpful votes
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I ordered two items. Took forever to arrive (about 2 weeks). I ordered a pair of pants and a top. Neither one fit and were not even close to being true to size. The prices were good but that's the only thing that was good. I will never order from them again. I'm not even sure how to return the items as there was no shipping document or anything inside the package when I opened it. Do not recommend this company.

Date of experience: June 10, 2019
Pennsylvania
1 review
8 helpful votes
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Fraud
June 10, 2019

As soon as I placed my order my bank sent a fraud alert. So ordered was not paid for.
One thing I will say it's to bad it want a ligit company, I loved the clothes and I never shop on line for clothes.
If anyone finds a real company that sells these clothes please spread the word.

Date of experience: June 10, 2019
Massachusetts
1 review
7 helpful votes
Follow Erin R.
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I will admit that I ordered clothes before I checked the reviews. Never again!

I hadn't received any shipping notification from Noracora, and so after about two weeks I e-mailed to inquire about the status. I received an e-mail three days later informing me that my order would be ready "soon," and that it would send me an update asap.

I send another e-mail ten days later asking for an update. Three days after that, Noracora e-mailed me that my order would be shipped soon, and that it would take 10-20 days to receive it.

I replied that these were summer clothes, and that after another 20 days, the summer would be mostly over and I would no longer need them!

Noracora did offer me a small discount on the order, but it just wasn't worth the frustration.

I'm very disappointed as the clothes seemed really cute and very reasonably priced.

Date of experience: June 10, 2019
Florida
1 review
5 helpful votes
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For the price I thought it was worth the risk. You think you are looking at a nice cotton or linen blouse... it will be polyester or rayon... one blouse doesn't even resemble the fabric pattern or the drape of the one the picture... it's been awhile... still haven't seen the complete order. Out of 6 items received... one I'd wear... I'm waiting to see the shoes if they ever arrive! Wish I had taken a picture... one blouse was beautiful embroidered flowers... the one received was polyester... 100% ~ no embroidered flowers... nope... don't order...

Date of experience: June 9, 2019
Michigan
1 review
4 helpful votes
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Don't do it
June 9, 2019

Nothing looks like what is showed on website images. Clothing came with holes, missing buttons, discolored, wrong fabric. Hideous items. Cheap, cheap cheap

Date of experience: June 9, 2019
Colorado
1 review
5 helpful votes
Follow S M.
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Crude, maybe, but I am livid that this "company" is allowed to continue doing business. Order took more than a month to receive; they should offer a pay and pickup option because I could travel there, wherever THERE is, and get it quicker. They apparently use the frauded money that they receive to prop up their terrific website. Blouse and pants-look super great online-however the product description fails to explain that the rags come from a sweatshop. Like others have said, there is absolutely no communication with this company, any correspondence with them is way past the cancel/return windows - if you're lucky to receive an answer from them at all. Want to return but no one will answer my email. WHY WHY WHY didn't I look into reviews before ordering? The sizing is off by about 4 sizes ( too small). A lesson I've learned, especially after this debacle, is to never buy from a company whose models' faces aren't shown. That sounds like a terribly sweeping generalization but in my experience, very true. My loss: $85 and my pride in finding great deals online.

Date of experience: June 9, 2019
Florida
2 reviews
6 helpful votes
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Awful
June 9, 2019

If there were less than one star that wouldn't be bad enough, took a month to recieve the first of three shirts, another month for the second and never have gotten the third, the quality was total made in china garbage and nothing like the picture, thin polyester crap that looks worse than homemade... DO NOT BUY ANYTHING from this company

Date of experience: June 9, 2019
Illinois
1 review
8 helpful votes
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BEWARE THE FAKE "POSITIVE" REVIEWS ABOUT THIS COMPANY. You'll notice they go out of their way to address & disprove the experiences of the real NORACORA customers.
I just got my order--after a 1mos shipping delay.
DON'T BE MISLEAD. ITEMS IN PICS ARE NOT INDICATIVE OF WHAT YOU'LL GET. FACADE FOR A CHEAPLY MADE ITEMS FROM CHINA. DON'T WASTE YOUR TIME & MONEY.
Not a single item in my order was even remotely similar to the pics on their website. Most misleading, deceitful, mischievous marketing i've ever seen. Not only was my order 1 mos late, not a single item was the "linen" fabric their website advertised & for which I paid. The shoes were 3 sizes too small (made of plastic not leather) and the "linen" shirts & dresses? Tissue-thin, cheaply made, microfiber, in neon colors--not the corals & tans I ordered & paid for. If i thought I'd have a fair chance at getting back my money, i'd return every time, use every media source avail to warn consumers about them, and shut them down for good.

Date of experience: June 9, 2019
Australia
1 review
4 helpful votes
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Is this company formerly Floryday. If so the reviews are similar. Ordered items that were nothing like what was shown online. Took 2 months plus to arrive but did manage to return the goods and was refunded after mentioning that the transaction would be reversed through credit card company.

Date of experience: June 8, 2019
Colorado
1 review
4 helpful votes
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Cheapest material and construction EVER! Total deceptive "catalog". Negative star rating! Its not good enough for charity!

Date of experience: June 8, 2019
New York
1 review
9 helpful votes
Follow L M.
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I have a new job and needed business casual/fun summer clothes for the office, and was excited to find a site that seemed to sell so many beautiful, stylish clothes made of heavy linen. Boy, was I flabbergasted when my packages arrive and NOT ONE item is made of linen. NOT ONE. Everything single item I purchased is made of cheap polyester/cotton material that the cheapest SHEETS are made out of. And you just know that if you were to ever wash any of them, they'd run and end up even smaller than they are, which is smaller than I ordered. I am so mad at myself for being so gullible. DON'T WASTE YOUR MONEY ON THIS CRAP. I already wasted enough for the two of us.

Date of experience: June 7, 2019
California
4 reviews
6 helpful votes
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Crap from China
June 8, 2019

So, long story short. I fell for it, i didn't check reviews before ordering and it turns out these clothes are not what is shown on the website. They are poor quallity fabrics, many sizes too small and take a month to get here. When I requested a cancel of the order they said okay but sent all but one item. I then requested a return her is their response. Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package.

Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

If you still want to return/exchange the package, you should email us for a return label within 7 days, the aforementioned deadline.
You can check the return policy here: https://www.noracora.com/pages/return-exchange

***Kind reminder: Any addresses on the parcel are not approved as the return address.
Returned package without an authorized return address from customer service representatives will not be refunded or exchanged. ***

Thanks for your patience! Please don't hesitate to email us if you have any questions.

Date of experience: June 7, 2019