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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Pennsylvania
2 reviews
0 helpful votes
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Nice items, as advertised!
October 6, 2022
Updated review

Really nice clothing, good quality, as pictured! Very satisfied with the items received.

Date of experience: October 6, 2022

This is so easy, I'm not savvy in ordering on line...
October 5, 2022
Previous review

This is so easy, I'm not savvy in ordering on line! Thank you!

Date of experience: October 5, 2022
Arizona
2 reviews
0 helpful votes
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Difficult to return items
October 6, 2022

I really like their clothes, but the sizing does not appear to be uniform. I received a top that was too big and was told returns go to China…an expensive return or they offer you 15% off your order to settle.

Date of experience: October 6, 2022
North Carolina
1 review
0 helpful votes
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Very pleased. I was not aware of how long it would take to get my clothes. Everything came in great condition and I would definitely purchase more clothes. So many choices to choose from.

Date of experience: October 6, 2022
Texas
1 review
0 helpful votes
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Worth the wait
October 5, 2022

Loved all my stuff, good quality, all but one fit perfect

Date of experience: October 5, 2022
Massachusetts
1 review
0 helpful votes
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Wrong size concern
October 5, 2022

My experience with NoraCora was that two of the things were the wrong size.

Date of experience: October 5, 2022
New York
1 review
0 helpful votes
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Merchandise
November 4, 2022

This is absolutely the worst company I have ever dealt with. I ordered merchandise, it was sent to wrong address and they would not refund my full payment or ship the merchandise. They insisted I put in the wrong address but I had ordered from them before and received the items so my address was already in the system. Customer service is deplorable

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 5, 2022
Miss W. — Noracora Rep
over a year old

Sorry for any inconvenience. The tracking information on the USPS website shows that the package failed to be delivered due to the Insufficient Address.
You can track it here https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=4204635092748927005803000001383618

In order to solve your issue, please kindly check the message we sent.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!

Illinois
1 review
0 helpful votes
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Satisfied
October 5, 2022

Fast delivery, had an item I liked. The price was great.

Date of experience: October 5, 2022
Texas
1 review
0 helpful votes
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Sizing
October 5, 2022

Easy, great selections I need to return the items as they are too big.

Date of experience: October 4, 2022
Canada
1 review
0 helpful votes
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I find some items are of good quality and some are not
October 4, 2022
Updated review

I enjoy looking at all your merchandise. I was glad there were measurements on each item. I am glad you put the sizing on them

Date of experience: October 4, 2022

Need better communication
May 17, 2022
Previous review

Need better communication

Date of experience: May 17, 2022

I was wondering if you carry any petite sizes
March 26, 2022
Previous review

I was wondering if you carry any petite sizes

Date of experience: March 26, 2022
Tennessee
1 review
0 helpful votes
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I have tried to get a refund for 3 pairs of leggings
October 4, 2022
Updated review

Leggings are not as they appear in your ads. Very unsatisfied

Date of experience: October 4, 2022

Quality is great
September 27, 2022
Previous review

Quality is great

Date of experience: September 26, 2022
Texas
1 review
0 helpful votes
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More Quality
November 3, 2022

Its fair could be better. The tracking of the product could be better.

Date of experience: October 4, 2022
Oregon
1 review
0 helpful votes
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Grey sweater
October 4, 2022

One of the tops in my order looks very different from the picture on-line. Well a couple do actually, but the grey one has a very different fit. I am keeping it, mainly due to the cost and hassle of returning it.

Date of experience: October 4, 2022
Iowa
1 review
0 helpful votes
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Wrong color
November 3, 2022

I ordered 2 tops. One was supposed to be green and came in blue and the other was to be black and gray snd it came black and blue. Very disappointed

Date of experience: October 4, 2022
Minnesota
1 review
0 helpful votes
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Difficulty in setting up a return.
October 4, 2022

Easy to use. Hope everything fits. Everything was too big. They work hard to have you not return items.

Date of experience: October 3, 2022
Mississippi
1 review
1 helpful vote
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Changed refund policy
November 3, 2022

Although I ordered the same size for several items, they were decidedly different sizes. When I started the refund, it looked like I could refund everything except the one item that was final sale which made sense. However, they wanted pictures of every item that was to be returned. Then when I went to the website today to finish the return it states their refund policy is NO REFUND on any item. Very unhappy about that.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2022
Miss W. — Noracora Rep
over a year old

The size of items from different styles varies. We recommend you check the detailed measurements in the size chart. You'll find the size chart under product details.
All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order.
You can check the return policy at https :// noracora. Com/information/Return%20Policy
Sorry to tell you that your return period had over.

However, we would like to issue your problem in a satisfactory way to you. Please kindly check the message we sent and reply.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!

California
1 review
0 helpful votes
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Love the products
October 3, 2022

Great so far! Good email follow ups! Good return information and suggestions

Date of experience: October 3, 2022
Massachusetts
1 review
0 helpful votes
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Never again
November 2, 2022

I purchased an item from Noracora that was too small. It was then that I found out that I need to ship it back to China for a refund. The price of shipping is almost equal to what I paid for the item.

Date of experience: October 3, 2022
Miss W. — Noracora Rep
over a year old

I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!

Arizona
1 review
0 helpful votes
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Never received
November 1, 2022
Updated review

Do not order, I ordered August 12th and it's now October, I have no product. No tracking number, no resolution.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 2, 2022
Miss W. — Noracora Rep
over a year old

Thank you for your feedback and we apologize for the inconvenience.
We sent you an email for your order, could you please check it and reply to us? We will solve your issue in a satisfactory way to you.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!


Easy to order products
August 13, 2022
Previous review

Easy to order products

Date of experience: August 13, 2022
Virginia
1 review
0 helpful votes
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Colorful, nice designs
October 31, 2022
Updated review

The page lost my cart twice and I had to go back and find everything again.

Date of experience: October 1, 2022

Love the clothes, original designs, great fit
June 15, 2022
Previous review

Love the clothes, original designs, great fit.

Date of experience: June 14, 2022
Mozambique
1 review
0 helpful votes
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Shopping with Noracora
October 1, 2022

My experience with Noracora was great. The site is easy to navigate through. I had an issue with the timings to receive the package and the personnel was amazing, timely responding and in a very kind manner. Plus, the package arrived beforehand which was like Christmas to me, because I was no longer counting on receiving it (no one would be at the address provided at the original estimated date of delivery). Thank you

Date of experience: October 1, 2022