Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Order placed 12-5-19, order shipped 12-08-19, received order 12-27-19. Item received is nothing like what is advertised, it is cheaply made and lopsided. Not wearable for sure
It is a good store with good customer service. I loved the dress, mistakes can happen in everything, unfortunately, the seam of the dress on one side has loose threads and it was not finished correctly, so I had to return the garment, the whole change process was carried out without problems and quickly.
This dress I bought fits me perfectly, it was so beautiful and much better in person than I expected. I recommend taking your body measurements before writing and ordering them. I measured myself before ordering the dress and it ended up looking great. The dress also arrived earlier than expected.
The dress I ordered was much better than I expected, especially for that price, it is the same as seen in the picture. Length, fit, quality and details are welcome. The dress was beautiful and the detail of the top was much better than I expected, there were many compliments before and during the period I used it, it is definitely something I would recommend to any woman. The dress you want to wear most often makes you feel beautiful.
I ordered size 12 in lilac for my daughter. The dress arrived in perfect condition. It is exactly as shown and the size 12 measurements in the size guide are accurate. It is a lovely dress.
The order arrived quickly and fits what I thought it would be. I will surely buy here again. Thank you.
I bought this dress for my daughter's formal school party. It arrived in two weeks. The quality is excellent and as shown in the image. I will definitely buy for myself in this online store again.
I took this dress to a party and received many compliments. Everyone asked me where I had bought it and was surprised when I told them that I had bought it at this online boutique. I recommend this site to everyone. Thank you very much for the lovely dress.
Very good customer service, the package arrived super fast and the quality of the garment is great, I will buy again without a doubt on this page.
If only I had read the reviews before ordering $250.00 worth of clothes from this company. I will now donate every last item to charity and THEY will probably throw it out and say it's too shoddy and cheap to even give to desperately poor people! What a huge mistake! I never in my life would have imagined a company could get away with this and survive. Total garbage! NOTHING was as pictured. Sweaters with designs weren't knitted, they were stamped! A plush, fleece coat, pictured in the snow was the same material as a thin flannel bathrobe! I have never seen such false advertising and was just enraged when I opened the packages. It's too much hassle to send everything back, so I just have to live with one of the biggest mistakes I've ever made!
The entire purchase process was perfect, without any problem. I had to make a size change and it was very simple. They sent an email saying it would take a while to respond, but I think it was only a couple of days and the whole change process was not more than a week.
I ordered 2 XL tops, They are so small that will not fit a normal 9 year old. Now to try figure out the policy to return and get a refund i searched for the customer service number and finally found one in google about their customer service number which is +1/607/214/3005 after calling that number one of there representative answered the call, he guided me some steps and after waiting for 20 mins i got my refund.at first i thought whether they will really help me or its a scam but after i confirmed with my bank i was relaxed as i have really received my refund from them
Items were nothing like descriptions or pictures. Very cheap, poor quality. What they claimed to be a "sweater" was actual a thin felt type material. Just sent my Third Request for a Return Authorization. S. G.
I should have known better. I only noticed the price said USD when it was too late. A big clue. I ordered a sweater on October 18,2019 and have yet to receive it. Their last email three weeks ago said it will be shipped in eight days. Obviously a lie. I am glad I only ordered one item, Based on the complaints in this website, I don't ever expect to receive it. Lesson learned.
I bought a long dress for Christmas, very beautiful, the order arrived on time, the color is according to the photo of the page.
Great, I had the order with delivery date for next year and arrived earlier than expected, it is the first time I ask on this page and the truth is that it is very good, I asked for some boots and great, I will ask for something more.
My order arrived on time, when my dress arrived I was delighted, the color, the fabric for me is perfect. I read the size recommendations and the perfect one would have been s / m, but for fear that the garment was the right one, I asked for m / l and this one is quite loose, I still love how it looks.
I order a sweater on Dec 1,2019 with a delivery date in 3-5 days. It showed up on Dec 22nd. (Needless to say they wasted no time taking the payment out the same day I ordered.). I ordered a sweater "coat " and barely got a sweater. I wish I would have read reviews before I ordered. This item is going straight in the trash whereas I usually donate to charity, but I wouldn't want to subject anyone to this "sweater".
Very cool, very original and special designs. The quality and size of my dresses are adequate. I have only bought 2 times but I am satisfied with everyone, I will surely buy more.
For now everything went well, I wait for my order, by mail they confirmed the dispatch. Thanks a lot.
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!

