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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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GB
1 review
0 helpful votes
Follow Aletia F.
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I have ordered in this boutique before and I have loved all aspects of the process. It seems that I made a mistake in the last order, however, the online team solved it for me without waiting for the return of the misdirected item. I can't wait to receive the item and start using it. Such an easy process to solve my mistake. Thank you.

Date of experience: January 30, 2020
GB
1 review
0 helpful votes
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I love buying clothes online. Here is Fast, the incredible quality, the incredible clothes, always punctual quality, always delivered on time. This online store must be honestly one of the best stores.

Date of experience: January 30, 2020
GB
1 review
0 helpful votes
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This boutique has been one of my favorites for some years. They have fast delivery, a hassle-free return policy and lots of products to choose from

Date of experience: January 30, 2020
GB
1 review
0 helpful votes
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I have been shopping with this boutique for several years and I am a very happy customer with their service, fast delivery and excellent product ranges! I wouldn't buy anywhere.

Date of experience: January 30, 2020
Ireland
1 review
0 helpful votes
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The customer service is good. I wanted to buy two equal items and get a discount but I lost it by buying a few hours later, I still made my purchase. Next time I will decide faster

Date of experience: January 29, 2020
Ireland
1 review
0 helpful votes
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I have been a loyal customer for some time and I know that it offers one of the best online shopping experiences. Customer service is always useful and ready to help me.

Date of experience: January 29, 2020
Georgia
1 review
0 helpful votes
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They are SCAMMERS!
January 30, 2020

DO NOT purchase from this so called company. They are Scammers. They take your money and never deliver the product. I purchased a pair of mittens on December 12th, it's now January 29th, I'm yet to receive the product. I was sent tracking information that's in Chinese. When I don't ted customer service and requested to be refunded because I never received the merchandise I was told that wasn't possible because the item was shipped. This was my first purchase and I'm happy that my purchase was not bigger.
I would not t recommend this company to anyone and hope that the reviews are read before investing in this company. Customer service is deplorable.We cannot keep supporting companies such as this one.
I would never recommend this company to anyone. If there was a negative zero on the review scale Noracora would definitely get it.

Date of experience: January 29, 2020
New York
1 review
0 helpful votes
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They honored the discount on my order The customer service was exceptional. I wanted to buy two equal items and got the discount without problems.

Date of experience: January 29, 2020
GB
1 review
0 helpful votes
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Easy to navigate the website, great variety of clothes. Orders began arriving before the estimated delivery date, the quality of the clothes is second to none.

Date of experience: January 28, 2020
Colorado
1 review
0 helpful votes
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Fraud
January 29, 2020

Do not order from this company never received 2 items from December order yet they got money they do not respond made tracking disappear. Like never ordered after payment obvious the 2 I did not get I recognize from reputable company so copying from other catalogs but never deliver. Beware

Date of experience: January 28, 2020
California
1 review
12 helpful votes
Follow K M.
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Despite a warning from my bank that Nora Cora "has headquarters overseas" I ordered a sweater Dec. 5. My account was charged that very day, but I'm still waiting for the sweater. My queries to Nora Cora are met with evasive responses"your order is ready to ship," "can you wait just a few more days," e.g. The Better Business Bureau can't help with this "overseas company," so I'm checking with an attorney friend to see what recourse is available. If the option were available, I'd select several minus numbers of stars.

Date of experience: January 28, 2020
Washington
1 review
0 helpful votes
Follow D M.
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I ordered several items from this site. I received one. It was the wrong size and if you want to return it YOU the purchaser have to pay customs along with shipping it back to China. Second part of my order - almost $80 worth NEVER arrived! I was never notified it was shipped or being shipped and it is now 3 months later and they don't want to assist me. ORDER FROM THIS SITE AT YOUR OWN RISK. IT'S HORRIBLE!

Date of experience: January 28, 2020
Canada
1 review
0 helpful votes
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I am really satisfied
January 29, 2020

I am really satisfied with my purchase, I had no problem, the color of my blouse is a bit brighter in reality than on the page, but that's fine, I like it.

Date of experience: January 28, 2020
Canada
1 review
0 helpful votes
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I have been shopping from this website for a while. Customer service has never disappointed me. It is reliable, personal and efficient service. I am also happy with the comparison of prices on other websites as well as free and easy returns.

Date of experience: January 28, 2020
Tennessee
1 review
1 helpful vote
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I ordered a sweater 12/09/2019. A month later I still had no sweater, they told me that the item was in high demand and would ship in 5-8 days. Never happened. I asked for a refund over 2 weeks ago. They said I would get a refund ASAP. No refund, no answer to my last email.

Date of experience: January 28, 2020
GB
1 review
0 helpful votes
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Very professionally
January 28, 2020

On this page they were quick and helpful when I received an order that had arrived damaged and defective. I can't thank the team enough for the service I received, which was handled very professionally

Date of experience: January 27, 2020
Washington
1 review
2 helpful votes
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STAY AWAY!
January 27, 2020

Once I ordered, the website kept popping up saying I hadn't finished checking out. So I ended up placing 2 orders. When I got the order one item was flawed, others didn't fit right and they felt cheap. Not at all the quality I was expecting. Now I'm in the nightmare stage of trying to return, which I'm not so sure I'm going to be able to do in the 15 days that you have to complete the return. All communication is via email and I'm already into day 3 and 3 emails without any return address info.

Date of experience: January 27, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can submit your return request in this page: https://noracora.com/order-query. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Florida
1 review
501 helpful votes
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I ordered without realizing that good cane from China (my mistake). Items came and easy smaller than expected, maybe three sizes smaller. So I wanted to return them, sent the emails before they even responded. They offered 25% refund if I agreed to keep the items and then reluctantly email return address as I refused to keep clothes. Mailed items in early Sept and today Jan 27,2020 they arrived back. I have since learned that they just refuse package. So I paid $150 on clothes then $60 on postage =$210 out of pocket!

Date of experience: January 27, 2020
Canada
1 review
6 helpful votes
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It is easy and convenient to order and receive my item within a few days after placing my order! The size is accurate compared to other retail stores and the range in terms of price is very good. They often also offer good deals. The only complaint is that my garment was very wrinkled when I received it (a silk dress), but that's no big deal for me I will definitely buy again.

Date of experience: January 27, 2020
Canada
1 review
0 helpful votes
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This page has a nice
January 28, 2020

This page has a nice line of clothes and has many great clothes. Be sure to read the reviews, as some articles may not look the same as the images they have online. The size is quite accurate and true to size. However, its return policy is quite good

Date of experience: January 27, 2020