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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Poland
1 review
0 helpful votes
Follow Lotte J.
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One of the best online stores to buy a dress! The site was very easy to navigate! The item was true to size and amazing quality! Also, sometimes international shipping can take forever, but my dress arrived super fast!

Date of experience: May 9, 2020
Romania
1 review
2 helpful votes
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I bought my new dress here, it came so fast and it was the perfect size! The website was very easy to navigate and has many options and styles to choose from. The quality was amazing, I was very happy with my purchase and you definitely get what you paid for. I really felt like a princess and received so many compliments and questions about my dress. I highly recommend those girls who plan to shop here in the future :)

Date of experience: May 9, 2020
GB
1 review
0 helpful votes
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I have bought several dresses here and still have not been disappointed. The dresses have a great fit and quality, they are faithful to the size. Officially a customer for life!

Date of experience: May 9, 2020
New Jersey
2 reviews
7 helpful votes
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I was tricked into ordering from this company, because they changed their name. I ordered almost $200 in merchandise and still have not received it. I've requested tracking information over the weeks, and still no response. You should definitely check reviews of companies before ordering. Now, I have to report them to international consumer agencies. They don't even respond when you contact them. Why can't companies just be legit?

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2020
Jules R. Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Indiana
1 review
2 helpful votes
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No Stars
June 12, 2020

I bought and paid for 8 items 12/23/19... the first 2 were received within a few weeks. Quality ok. Another few weeks (and several emails to them) and two more items arrived - a dress that was nothing like described and a blazer that was at least 4 sizes smaller than marked. Another email to customer service asking for refund/exchange info... and status of the rest of the items that hadn't arrived by mid March. No response... and still no receipt of the other three items and here it is almost mid-May. Totally horrible experience.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2020
Jules R. Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
For the items you haven`t received yet, could you please provide us your order number so that we can check and handle this issue for you?

We tried to you contact you by message, but we didn`t hear anything back from you. We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
For the items you haven`t received yet, could you please provide us your order number so that we can check and handle this issue for you?

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Texas
3 reviews
7 helpful votes
Follow C M.
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The clothing you see on the website is NOTHING like the garbage you will receive. You will then complain, and they will offer you a small percentage refund of what you actually paid. I fought this, I fought PayPal. PayPal inexplicably continues to work with this fraudulent company. I returned a package of foul smelling, chemical laden, cheap garbage clothing to China at considerable expense. The address Noracora provided was no good. The only reason I got a refund was my registered dispute with PayPal. Noracora failed to respond. I ended up losing about $40 USD. Avoid, avoid, avoid. I consider myself a savvy shopper, and the ads make their clothes look appealing. What a scam!

+5
Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2020
NL
1 review
0 helpful votes
Follow Melina S.
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This online boutique is incredible, very happy with my new bag, I totally recommend this page, the quality is really good

Date of experience: May 8, 2020
Germany
1 review
0 helpful votes
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Really nice
May 9, 2020

The clothing website is really nice and easy to wear, I ordered several things here, the dresses are incredible and true to my body size!

Date of experience: May 8, 2020
Canada
1 review
0 helpful votes
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I found exactly what I was looking for here easily!
The size of the sweater was one size fits all and I was surprised to discover how precise it was.
The quality is beyond my expectations. I'll buy again to try :)

Date of experience: May 8, 2020
Australia
1 review
0 helpful votes
Follow Guiomar S.
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I absolutely love it! The website is very easy to navigate and it is very easy to find what I want. It has a great variety of products, which makes the choice a bit difficult, because I like everything! The quality is amazing and his shoes, for example, are very comfortable. I would recommend this boutique to any modern girl!

Date of experience: May 8, 2020
France
1 review
0 helpful votes
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Very easy
May 9, 2020

The website was very easy to navigate to find different styles of clothing. There are a wide variety of dresses that I loved! The quality of my clothes ordered here is incredible as they are of high quality and fit perfectly!

Date of experience: May 8, 2020
Germany
1 review
0 helpful votes
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Wide variety of dresses and accessories that ship very quickly, customer service is also excellent, dresses are highly recommended, fit all body types perfectly.

Date of experience: May 8, 2020
Norway
1 review
5 helpful votes
Follow Quenie M.
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This website is designed to be simple and easily accessible, and when it comes to the staff, everything is extremely friendly and knowledgeable. I ordered an item that unfortunately after my own purchase was sold, within minutes of placing this order, I was contacted by email and offered replacements or an option to wait for the next resupply. His sincerity generated a lot of tranquility and confidence, so I will buy again, since he also sells beautiful pieces at decent prices.

Date of experience: May 8, 2020
Portugal
1 review
0 helpful votes
Follow Philberta J.
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This is the first pair of shoes that I have bought here online, they have adapted perfectly, they are faithful to the size. Materials feel of such high quality! And the shipping was fast!

Date of experience: May 8, 2020
Spain
1 review
0 helpful votes
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I adore my pink blouses and shirts! The fit is perfect and the service was excellent. I got them at the beginning of the year and they have not disappointed me. I will definitely buy more

Date of experience: May 8, 2020
West Virginia
1 review
0 helpful votes
Follow Iorwen S.
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I recently saw this boutique on the internet. The site was extremely easy to navigate and use. I loved the range of clothing, the quality is amazing. I can't wait to get more of these beautiful designs.

Date of experience: May 8, 2020
New Hampshire
1 review
1 helpful vote
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I am extremely disappointed in this company. I looked at their clothes, found a few tops that I liked and placed my order back in January of this year, it took longer than expected to have my order arrive, it took a month to be exact. Once it arrived I tried them on right away, they were way to small and the fabric was to stiff and uncomfortable. I took them to the post office that same day and sent them back, I also wrote them a message letting them know I was sending my package back. It is now May 8,2020 and I still haven't received my refund from my return. They have horrible customer service and their clothing is stiff and uncomfortable. I could barely move once I got the shirt on. I will Not be recommending this company to anyone. I'm extremely disappointed and upset at my experience.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2020
Maryland
2 reviews
2 helpful votes
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November 2019 I purchased 3 sweaters and a pair of shoes. They told me they would all be shipped at separate times. I received 3 of the 4 within a month. I started to email customer service for the last sweater missing and they sent me back the same shipping message that I got when I first purchased the items. 3 more times over 3 months I emailed them and finally received a broken worded email about a problem with the shipping and it will be sent shortly. That was 2 months ago. To me it's not worth it. The items I did receive were poor quality.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2020
Jules R. Noracora Rep
over a year old

Thank you for your feedback.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

We also sent you a message to confirm the status of your order. Please check.
After our verification, this order has been refunded. Please reconfirm your account with the original payment method.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

California
1 review
1 helpful vote
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The photos of their merchandise is vastly misrepresented from what you receive, If you receive it. I ordered items March 19th, and it's May 7th and still waiting for one item. Items look embroidered in photos, they are not, but cheaply printed on, some details look like magic marker. Shoe's look like dollar store shoes not even glued all the way around foot bed. Everything was a disappointment.
I ordered-
Women Casual Low Heel Open Toe Casual Sliver Sandals
Black Cotton-Blend Casual Shirts & Tops
Women Sweet Long Sleeve Tops,
Long Sleeve Cotton V Neck Tops
AndCotton-Blend Long Sleeve Vintage Shift Shirts & Tops

+2
Date of experience: May 7, 2020
Australia
1 review
0 helpful votes
Follow Ilde S.
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I spent hours looking for a really cool dress and finally found this boutique on the internet. The items I bought were of incredible quality and there are so many styles and patterns to choose from that you can't find anywhere else! I will definitely buy here again!

Date of experience: May 7, 2020