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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

We monitor reviews for authenticity

Switzerland
1 review
0 helpful votes
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Always a pleasure!
July 24, 2020

I've been shopping here for a while, prices are reasonable, and shipping is always fast! I love express shipping as I don't like waiting too long! The clothes are generally of good quality and yes the style is my online clothing and accessories store!: R

Date of experience: July 22, 2020
Wisconsin
1 review
1 helpful vote
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This company is a complete scam. I ordered over $200 worth of clothes, they took over a month to arrive. When I opened the items, they looked nothing like they appear to look like on their site. The material is cheap and poorly sewn. I then returned the items and shipped them to the address the package came from. After weeks of not receiving a refund, I reached out via email, took two attempts before they even responded. They then told me that the return address I used was not a valid address and that in order to return, you have to contact them to get "authorization to return your items and then they claim they give you a return address which is in Guangzhou, China. Had I known all of this I would have taken all of the items to Good Will for donation rather than spending 24 dollars on shipping, losing my items and not receiving a refund. Never again will I order from an "unknown" retailer. This is a fraudulent business and I plan to report them.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 22, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

France
1 review
0 helpful votes
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As for the earrings, I received the best quality and fastest shipping in the history of the pandemic, that's why they are 5 stars. As for the dress and shoes, always choose 1-2 sizes bigger than you are, that is the key.

Date of experience: July 22, 2020
Greece
1 review
0 helpful votes
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I love buying here
July 24, 2020

I love buying here, since I can find clothes that fit me well, where I live it is difficult to find clothes small enough that it is not for children, so I love buying here because it means that I can wear very nice clothes and my proper size. Everything always arrives on time!

Date of experience: July 22, 2020
Norway
1 review
0 helpful votes
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The website is really easy to follow and order. Provides various clothing options and designs. Item prices are also very reasonable and affordable. Delivery is free when you buy more than $45! Really recommended for those who like shopping online!

Date of experience: July 22, 2020
Tennessee
1 review
1 helpful vote
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This company is a scam. Should be zero rating available. 62 delivery days after charging my credit card (publishes 13-25 days). Quality is of the worst possible.
When requested return told refund will be weeks after return as opposed to website stating "fast refund within a week".

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 22, 2020
Norway
1 review
0 helpful votes
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Super happy
July 23, 2020

Super happy to have found this boutique on the internet! Easy to navigate, simple size measurements and sales! And so much variety of fashion! I love it so far

Date of experience: July 22, 2020
Sweden
1 review
0 helpful votes
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Great variety
July 23, 2020

Great variety of clothes and other accessories with excellent offers. The range of clothing and products are excellent, as well as the safe and reliable purchase. The site offers great deals and discounts to returning members. My product arrives in a good amount of time and in good packages. It was also nice to have received small surprises with my request.

Date of experience: July 22, 2020
New York
1 review
0 helpful votes
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I placed an order with this company on May 10th. Ordered 4 items, to date I have only received 3 of the items and it took almost 8 weeks for these 3 items to arrive. I have yet to receive the 4th item. I did not realize when I placed the order that these item were coming from China! I have sent email after email to inquire the where abouts of my items with only one response, sending me the tracking numbers, however the tracking numbers do not reveal where the items are other than showing they arrived in San Francisco, but no other details as to what's happened to those items from there! DO NOT ORDER FROM THIS COMPANY! When I placed the order they did not reveal it was coming from China or that it would take over 2 months for the items to arrive! They should be reported to the AG and not be in business! UNACCEPTABLE!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 22, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that the rest items were successfully delivered on August 20, did you receive it? We tried to you contact you by message, but we didn`t hear anything back from you.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

GB
1 review
0 helpful votes
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It has always been my choice for my work clothes, as I like to dress a little differently. When I have had problems with my order, they always respond in a timely manner and are happy to help.
I am a happy customer for the past 3 years :)

Date of experience: July 22, 2020
Illinois
1 review
0 helpful votes
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Don't do it!
August 21, 2020

After waiting almost two months for shipment I received a much smaller than expected package. I ordered seven tops, a pair of casual pants and a few accessories. The contents were of horrible quality fabrics and workmanship. Items are definitely misrepresented in photos. Earrings and belt were smaller then represented and of poor quality as well. A waste of time and money as I'll have to donate items to Goodwill. I should have read the reviews before ordering. I won't bother to try to return anything as I'm sure that too would be problematic. Chalk it up to a lesson learned and hope it saves you the trouble.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Iceland
1 review
0 helpful votes
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Excellence
July 23, 2020

I like shopping here, you have several options, I can actually find everything I like to wear here, and the price is reasonable, good quality, I really love it!
I'll always support you!

Date of experience: July 21, 2020
Luxembourg
1 review
0 helpful votes
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I love all clothes as it is all the fashion that I can't find particularly where I live! I still have most of the clothes I bought here before, they are of good quality. I recently bought a bag that I really wanted.

Date of experience: July 21, 2020
Portugal
1 review
0 helpful votes
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Awesome website
July 22, 2020

I love this website! I always find my type of clothes and other things that I need. I always buy here again!

Date of experience: July 21, 2020
Spain
1 review
0 helpful votes
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Unique clothes
July 22, 2020

This boutique has so many great discounts, high quality clothing and an easy navigation system! It was easy to buy and I have been buying my unique clothes here for years!

Date of experience: July 21, 2020
New Jersey
1 review
0 helpful votes
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I love buying here
July 22, 2020

I love buying here because it offers everything from clothing to beauty accessories. Then I can buy my products at once. They provide club member to get discount. It is a very affordable price, I will always recommend it to my friends.

Date of experience: July 21, 2020
Illinois
1 review
0 helpful votes
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Unfortunately I had to give at least one star. This company doesn't even deserve one. Don't waste your time or money. Took two months to receive two of the five items I ordered. One of the two dresses is nothing at all like the image on the website. Nothing! Looks like a toddler sewed it together. It's so ridiculous it's laughable. The other three items of my order? Well, I guess they're out there somewhere. Who knows when or if they'll show up. Save yourself the hassle. Don't buy from this company.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Wisconsin
1 review
1 helpful vote
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Ripped Off
August 20, 2020

The refund policy stated on website is deceiving, I read that before ordering. If you don't like what you ordered (the quality is extremely poor) you are responsible to return the items to Guangzhou China. They also advise you that you may have to pay other related return charges. Your refund will be processed after their return center receive and inspect the return package (Website states return will be processed in 1 week they don't say 1 week from NEVER. Since international returns might result in long waiting time and incur substantial return costs, we recommend some alternative methods to resolve this issue. They will offer a 15% refund of your order (you made a 85% contribution to China). The pictures of clothing are deceiving, again THE QUALITY IS EXTREMELY POOR. WHAT A RIP OFF. I will not buy anymore items that state MADE IN CHINA. They should be charged criminally for deceptive practices and policies.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Oregon
1 review
1 helpful vote
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Over 9 weeks and many emails to their customer service and I'm asked to be patient, but the tracking # given show nothing past 6/13/2020 and still haven't arrived in the US; today is 7/21/2020 and I placed my order on 5/27/2020. Note, I did get 2 of my 10 items ordered BUT they do not look like the pictures. I brought this up and sent pictures, while inquiring where my 8 missing items are and asking for tracking info, but get the standard reply, "Can you resend the pictures and Be Patient." I wish I'd researched the company before but thought they were okay since PayPal processes payments. My advice, fellow shoppers, look over the internet and see this company's bad reviews. So disappointing and sad I couldn't give lower than a 1 star review!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that one parcel may be lost in transit, we`ve sent you our solution by email. Please check.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

California
1 review
1 helpful vote
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Save your money!
August 20, 2020

Ordered online and it took almost 3 months to receive the product. Made several attempts to track the order but didn't get anywhere and customer support was like running in circles - same response over and over and no resolution. When I finally got the clothes it was like something you'd find at the Dollar Store. Poor quality and sizing was way off. Now I'm stuck with trying to get them to issue a return authorization even thought I'm responsible for paying for the return! It's been a real nightmare and I don't see any end in sight!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.