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The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
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This is my first time shopping with your company. I will be able to say more after I have received the items and in the timeframe. Thank you
Good! A fun design for Christmas. The fabric is a bit lighter than I expected but it's very cute.
I'm not pleased with their service I ordered 2 pairs and received receive one pair of my boots order#HBPT*******. Since I am a size 9.5US I ordered size 42 and they are too tight. I needed size 43. I followed the procedure to obtain a return label and I did not received a return label. So now that is money wasted and what am I to do with those boots. Please assist.
Thank you
Communication is poor. I have been asking for a return label and have not yet received one. My 30 return policy is ticking and I feel like I have been played by your company.
Ordering was easy. It does take a while to get your order due to the fact that it comes from China. Don't rely on the pictures for quality of your order. Yes, the print was correct but the quality of the material is not what I would choose.
Norcora has beautiful colors and great looking sweaters. Hopefully, that I can get this before Christmas for my Sister-in-law.
Could not use 15% off coupon while also getting free shipping over 99.00
Quick easy check out and I like the variety of items. However, what's pictured is not always what you get. Meaning the quality and look of the picture is not necessarily the same in the item received.
These clothes look cute but be prepared to wait at least 5 weeks before you get the first email of when it will arrive, followed by 3 others with different dates. Company is out of China, says it accepts returns, but when you follow their instructions they actually DON'T take returns, so you are stuck with your purchase. Terrible company, horrible service, STILL waiting for my partial shipment after 5 weeks. Unreal.
A few weeks ago, I put in for a refund on their refund page, as per their instructions. The items were all Christmas related and arrived in January. Plus they were way too large. I was given a refund ID ******* and told I would hear from them within 48 hours with further instructions. After 2 subsequent emails to them from me, I am still waiting. And I receive advertising emails from them frequently, so it's not that their emails are going to "junk" as they're fond of saying. They simply have left me hanging.
Very disappointed in items received. Colors are not same as pictured. Sizing is off even though I checked size chart for each item. Shipping is too much to return. Will not buy here again
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center by email at [email protected] or by chat online.? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
LOVE the selection. I hope i will be satisfied with my purchases
I loved everything I ordered, unfortunately the clothes run big. I wish I could have asked about sizing before I ordered. Everything now has to go back and I have to re-order everything in a smaller size. I will order again because the clothes are so beautiful AND THE PRICES ARE FANTASTIC
I don't know who they are using for their sizing, but I am a size 8 and ordered the Med fleece lined leggings, and I could only get 1 leg on they were so small! Also the lining was Not the sherpa fleece as so shown on the web page. The cat leggings in Med however did fit and ate really cute.
The article sent was nothing like the description or picture. I have already asked for a refund & sent photos from a previous email. The return policy is so ridiculous I will not be ordering again.
I always find something here I like! Easy to order!
Quick, easy checkout with PayPal option. Great communication from seller.
New to this store. Ordering and check out easy. Delivery quick.
Your prices are fine but the shipping rates makes it not feasible to shop here.And waiting until we reach a hundred dollars to get free shipping for me- a new customer-its not worth it
Had a small problem figuring how to check out after adding to cart, but figured it out.
Easy and First Through. Fast to respond to my late delivery.
Pictures look amazing. That's not what you get. Products are not good.
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!


We replied to your return request on 11/11 and 25/11 but did not get your reply., if you did not receive it, please try to check your spam folder.
Or you can contact our 24 hours live chat service. Have a nice day!