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The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
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Call your credit card company immediately: STOP payment on items that are a misrepresentation. YOU paid for wearable items and junk arrived. They do not honor their own return policy. The Chinese are laughing all the way to the bank with your money.
Report them to the FTC: https://www.ftc.gov/news-events/audio-video/video/how-file-complaint-federal-trade-commission
Report them to your state's consumer protection Attorney General's office.
REPORT, REPORT, REPORT
These are not nice people. They are foreign rip off artists.
Just know you will not get a full refund if you return. They tell you that you have to mail back to China and the cost of shipping, customs, etc will be very high so they offer a 15% refund instead.
The dress I ordered was described as being cotton but it was 100% polyester and the pattern looked entirely different than what was shown on the website. It looked so cheaply made. Lesson learned.
Bought a shirt that was too BIG for me. I wanted to return the item but it; s so expensive to return I got stuck with it. Returns go to CHINA. What a rip
A unique and beautiful dress that you buy on this website! I couldn't be more satisfied with my purchase and the entire customer service experience.
We have ordered two dresses with my sister through this website, we were surprised by her creativity and her wonderful responsiveness and customer service. We give them an excellent rating for their customer service. We were ecstatic in both dresses.
Buy clothes super fast and reliable, clothes are of incredible quality. These girls have it clear, thank you!
This boutique is the best. The accessories like the clothes are very beautiful. I will buy them again for other needs in the future!
This online clothing store always produces the best designs and styles in clothing and accessories, they have a great service.
Never received an item and the sales rep continued to respond to email requests stating they see it was mailed, dancing around the issue that it was not received nor trackable. They kept stating they wanted me to be satisfied but yet did not want to do anything different to make that change. I asked in all 8 requests to them to either remail the $22. Item, issue a refund to me or credit to the account. They continued to argue that they don't know what to tell me Except that it was mailed out. To check neighbors and post office. Of course that was done prior to reaching out to service. Excuses excuses. New customer is no longer a customer. Good service is a must. I found the dress on amazon, cheaper too! This dress was definitely not how Nora Cora pictured it on their website. I returned to amazon, good service on Amazon's end!
NORA CORA you guys have AWFUL service!
Excellent designs, fashion awareness and good communication at all times. Highly recommended boutique online!
This company is a total SCAM. Getting them to send you a return label is a joke. The fabrics and sizing is crap.
DO NOT BUY FROM THIS COMPANY!
I really love ordering from this site. The blouses are of great quality and shipping is always on time. I really recommend the service.
Service Online of all time, customer service people should be promoted to employees of the year! My order finally arrived, the dress is as I dreamed. Thank you so much for everything.
Great sweater, fast shipping, wonderful packaging. I will definitely do more shopping here. Your customer service is excellent, I am very happy that I found this online store.
I love my shopping experience on this website. I have asked for a shirt to give for my sister. It is a wonderful shirt, very charming. Great online purchase!
BEWARE! Not only did it take a month to receive the product, the quality was poor and sizing was not as represented on the site's charts.
Additionally, they say they are based in Sussex UK but items ship from China via California into the U.S. They did not advise me of the shipping date as they promised and I believe I only received the items as soon as I did. Because of the dispute filed with my credit card company.
They require payment to return items which is in dispute since the ENTIRE order was unacceptable.
Ordered items, arrived well over a month later, sizes too small, quality disgraceful, not as seen on their website. Return policy totally sucks, have to send back to China, of all places, you are responsible for all charges, they accept no responsibility. I was offered a 15% refund to make alterations, unbelievable. I would not recommend ever ordering from this company, you will be disappointed.
Great variety, great service, great sales! I always source clothing from this website. The shoes here are also very good. My last purchase was a beautiful knitted sweater, very modern, it fits me very well! The best thing was the price, very adequate!
They write the good reviews themselves! Ordered $138 worth of clothing. All but 2 shirts arrived After 6 weeks and many emails later and I couldn't believe what they were. Different fabric, color and size than ordered. Cheap shiny fabric in colors no one would wear! Some in sizes that would fit a 7 year old the rest would cover my car! I am convinced they have none of the items they sell and just substitute whatever they want. No phone number just email and replies are same forms over and over. Returns are to China and are very pricey. If they had the clothing they advertise it would be great but they do not! Photos are just one example. Supposed to be T-shirt fabric with white daisy but instead was shiny nylon with dingy blue daisy. No one would wear these clothes NEVER BUY FROM NORACORA!
Ordered 3 items that looked adorable on the website. Two months later, received two of the items. Cheap, cheap quality - dress ordered was like taking a kid's Halloween costume out of a package. Colors and sizes were off too. Received the third item two weeks later. Pretty color; awful quality. Went to return everything and was offered a 15% refund instead of going through the hassle of shipping back TO CHINA. We'll see if I really get a 15% refund. Stay away from Noracora!
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!

