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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Massachusetts
1 review
0 helpful votes
Follow J M.
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Call your credit card company immediately: STOP payment on items that are a misrepresentation. YOU paid for wearable items and junk arrived. They do not honor their own return policy. The Chinese are laughing all the way to the bank with your money.
Report them to the FTC: https://www.ftc.gov/news-events/audio-video/video/how-file-complaint-federal-trade-commission
Report them to your state's consumer protection Attorney General's office.

REPORT, REPORT, REPORT

These are not nice people. They are foreign rip off artists.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2020
California
1 review
0 helpful votes
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Buyer Beware
September 30, 2020

Just know you will not get a full refund if you return. They tell you that you have to mail back to China and the cost of shipping, customs, etc will be very high so they offer a 15% refund instead.
The dress I ordered was described as being cotton but it was 100% polyester and the pattern looked entirely different than what was shown on the website. It looked so cheaply made. Lesson learned.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2020
Florida
1 review
0 helpful votes
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Do not buy
September 30, 2020

Bought a shirt that was too BIG for me. I wanted to return the item but it; s so expensive to return I got stuck with it. Returns go to CHINA. What a rip

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2020
Missouri
1 review
0 helpful votes
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A unique and beautiful
August 22, 2020

A unique and beautiful dress that you buy on this website! I couldn't be more satisfied with my purchase and the entire customer service experience.

Date of experience: August 21, 2020
California
1 review
0 helpful votes
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Nice dresses!
August 22, 2020

We have ordered two dresses with my sister through this website, we were surprised by her creativity and her wonderful responsiveness and customer service. We give them an excellent rating for their customer service. We were ecstatic in both dresses.

Date of experience: August 21, 2020
Washington
1 review
0 helpful votes
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Excellent website
August 22, 2020

Buy clothes super fast and reliable, clothes are of incredible quality. These girls have it clear, thank you!

Date of experience: August 21, 2020
California
1 review
0 helpful votes
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Beautiful clothes
August 22, 2020

This boutique is the best. The accessories like the clothes are very beautiful. I will buy them again for other needs in the future!

Date of experience: August 21, 2020
GB
1 review
0 helpful votes
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Good Products!
August 23, 2020

This online clothing store always produces the best designs and styles in clothing and accessories, they have a great service.

Date of experience: August 21, 2020
Texas
1 review
0 helpful votes
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Bad customer service
September 30, 2020

Never received an item and the sales rep continued to respond to email requests stating they see it was mailed, dancing around the issue that it was not received nor trackable. They kept stating they wanted me to be satisfied but yet did not want to do anything different to make that change. I asked in all 8 requests to them to either remail the $22. Item, issue a refund to me or credit to the account. They continued to argue that they don't know what to tell me Except that it was mailed out. To check neighbors and post office. Of course that was done prior to reaching out to service. Excuses excuses. New customer is no longer a customer. Good service is a must. I found the dress on amazon, cheaper too! This dress was definitely not how Nora Cora pictured it on their website. I returned to amazon, good service on Amazon's end!
NORA CORA you guys have AWFUL service!

Date of experience: August 21, 2020
New York
1 review
0 helpful votes
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Fantastic quality!
August 22, 2020

Excellent designs, fashion awareness and good communication at all times. Highly recommended boutique online!

Date of experience: August 21, 2020
Indiana
1 review
0 helpful votes
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SCAM
September 30, 2020

This company is a total SCAM. Getting them to send you a return label is a joke. The fabrics and sizing is crap.
DO NOT BUY FROM THIS COMPANY!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2020
New Jersey
1 review
0 helpful votes
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I really love ordering from this site. The blouses are of great quality and shipping is always on time. I really recommend the service.

Date of experience: August 21, 2020
Washington
1 review
0 helpful votes
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Service Online of all time, customer service people should be promoted to employees of the year! My order finally arrived, the dress is as I dreamed. Thank you so much for everything.

Date of experience: August 21, 2020
New Zealand
1 review
0 helpful votes
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Great Service!
August 22, 2020

Great sweater, fast shipping, wonderful packaging. I will definitely do more shopping here. Your customer service is excellent, I am very happy that I found this online store.

Date of experience: August 21, 2020
California
1 review
0 helpful votes
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Good price!
August 22, 2020

I love my shopping experience on this website. I have asked for a shirt to give for my sister. It is a wonderful shirt, very charming. Great online purchase!

Date of experience: August 21, 2020
Maryland
1 review
0 helpful votes
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BEWARE! Not only did it take a month to receive the product, the quality was poor and sizing was not as represented on the site's charts.
Additionally, they say they are based in Sussex UK but items ship from China via California into the U.S. They did not advise me of the shipping date as they promised and I believe I only received the items as soon as I did. Because of the dispute filed with my credit card company.
They require payment to return items which is in dispute since the ENTIRE order was unacceptable.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2020
Colorado
1 review
14 helpful votes
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Buyers Beware
September 30, 2020

Ordered items, arrived well over a month later, sizes too small, quality disgraceful, not as seen on their website. Return policy totally sucks, have to send back to China, of all places, you are responsible for all charges, they accept no responsibility. I was offered a 15% refund to make alterations, unbelievable. I would not recommend ever ordering from this company, you will be disappointed.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2020
New York
1 review
0 helpful votes
Follow Tamara H.
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Great variety, great service, great sales! I always source clothing from this website. The shoes here are also very good. My last purchase was a beautiful knitted sweater, very modern, it fits me very well! The best thing was the price, very adequate!

Date of experience: August 21, 2020
Ohio
1 review
0 helpful votes
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SCAM! BEWARE!
September 30, 2020

They write the good reviews themselves! Ordered $138 worth of clothing. All but 2 shirts arrived After 6 weeks and many emails later and I couldn't believe what they were. Different fabric, color and size than ordered. Cheap shiny fabric in colors no one would wear! Some in sizes that would fit a 7 year old the rest would cover my car! I am convinced they have none of the items they sell and just substitute whatever they want. No phone number just email and replies are same forms over and over. Returns are to China and are very pricey. If they had the clothing they advertise it would be great but they do not! Photos are just one example. Supposed to be T-shirt fabric with white daisy but instead was shiny nylon with dingy blue daisy. No one would wear these clothes NEVER BUY FROM NORACORA!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2020
Arkansas
1 review
0 helpful votes
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What a scam!
September 30, 2020

Ordered 3 items that looked adorable on the website. Two months later, received two of the items. Cheap, cheap quality - dress ordered was like taking a kid's Halloween costume out of a package. Colors and sizes were off too. Received the third item two weeks later. Pretty color; awful quality. Went to return everything and was offered a 15% refund instead of going through the hassle of shipping back TO CHINA. We'll see if I really get a 15% refund. Stay away from Noracora!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2020