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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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It has been very frustrating with trying to return items that are too big and securing the info required for a return and getting the authorization for the return of the items. Awaiting items in the smaller sizes.
Great website, easy to order from, great products.
Sometimes orders can take a long time to arrive. Customer service is very responsive.
Orders take a very very long time, and I'm still waiting for an August order...
I would've been pleased with the products if the fabric had been much better. The shirts are basically shapeless, which is kind of OK, because so am I; but I intended these items as gifts, and I cannot in good taste gift them.
Most disappointed in the great grandma shirt; it is like putting on a large sack - the shoulders and sleeves are so huge, there's no way to comfortably wear it. It WAS however, a sturdy fabric.
I took a chance on your company, I'm disappointed
Easy to order and the quality of the product is very good
Everything was mis-sized. Could not get response as to how to return.
To mail anything back will cost more than the item! I am now stuck with a$45.00 coat which I will never wear. It looks like a robe. Watch out and the quality is not great! 2 of the four items ordered were real bad fabric!
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
The order number you provided is not correct. In order to better help with your issue, could you please check the number and provide it again?
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
Photo on website looked completely different from actual product...substandard quality leather and boots were shipped folded in a bag resulting in a deep crease in the side of each boot.
Thank you for your feedback. Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Prefer to wait until I see boots in person
Delivery took over 6 weeks. Disappointed in the items. I ordered a size M and the shoulders are to big.
They did not try to contact me through the email I supplied. I see no contact on Sitejabber either.
Thank you for your feedback. Normally the order number begins with HBPXXX， it consists of letters and numbers.
If you did not receive an email from us, please try to check your spam.
Or contact our Live chat service directly: https://noracora.com/contact-us
Please click "Live Chat" to reach us.
I paid NORACORA over $130 for clothes and received them but when I asked about returning 1 item out of of 5 that I ordered as it did not fit, they insisted they did not get the order.
They refused assistance and I even sent them (as they asked) photos of the order information from my Paypal site and photos of the items and all shipping labels. They refused to acknowledge they even sold me anything. YOU CANT FIND AN ORDER # it is all in Chinese!
They are a rippoff!
The blouses I ordered looked thicker on the website than they actually are. I am do not like them very much but it will cost me to return any one of them so I am keeping them and may give a couple away.
Quality was not good at all. Shoes were horrible! Very very difficult to TRY to return! The only way I found the return address was on this website where someone had posted it (thank you) and I'm curious to see how much the shipping will be….
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?
Nice looking clothes but some of them that I actually received I did not care for and you can't return them because it cost more than the clothes that's the only thing I didn't like they give you a percentage back which doesn't do you any good if you can't wear the clothes.
Nice experience, I am just a bit uncomfortable with the sizes. I hope exchanges sizes if they do not fit well will also be pleasant and easy. Thank you
The shopping is fine. Shipping fees are high and the bottom dollar for free shipping is high.
Haven't received some items; returns lengthy
I was in a shopping mood; and, I was looking for Christmas gifts for a few family members.
Enjoyable just don't like to shop much.
Take awhile to get to me, also do not get messages when it should arrive.
First time ordering from the site and I'm a little concerned with the difference on the measurements.
After I received my order I realized that what you see in the website has nothing to do with what you receive. The materials look so beautiful in the app and when you see them in person they are completely different texture and colors. I gave all the item I ordered to goodwill. Do not buy from Noracora
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
First time ordering from the site and I'm a little concerned with the difference on the measurements on all the items.
If you need to return ANYTHING be prepared to lose your money. It will cost more to return it than the item is worth and you will be left with a useless item and MAYBE 25% of what you paid!
READ THE RETURN POLICY VERY CAREFULLY and if you do order anything expect that it will most likely NOT BE ANYTHING LIKE WHAT THE PICTURE SHOWS nor fit unless you order much larger than normal size! VERY dissatisfied and VERY SAD with my whole experience.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
I thought I would save some money and buy a certain sweater from Noracora. The picture was identical to other sites, but it was not what they sent me. It is stiff, much smaller cable knit but I don't feel too bad now that PayPal reversed the charge. It apparently fit their fraud profile.
Very easy for us seniors! Thank You It was fine and I don't have fifty words please
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry to hear that you are not satisfied with our products. We sent you an email for your return request on 2022-11-26 but did not get your reply.
If you did not receive the email, could you please try to check your spam folder? Just in case, we resent the email again.
If you still do not get it, please contact our live chat agent directly. https://noracora.com/contact-us
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.