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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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My order has not shipped and it's been ten days. Placed a similar order with another company and should receive it tomorrow. If you cancel the order the keep 15% even though the order has not been shipped. Do your research and read other reviews on the quality.
Wonderful clothes, open communication and fast shipping! I bought a new pants and three sweaters. All clothing is soft and sizes are right for me. Beautiful items and good price.
Stay away from this company. The clothes do not look like they do in their ads. It cost more to return them than the actual item costs.
Their customer service is virtually non existent. My complaints and inquiries went unanswered.
Do not buy from them!
Thank you for your feedback.
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a nice day!
Update on 2020 Oct 6
Noraroca found this review and they still sent me a message about refund me 50%:
--------------Noracora message starts------------------
Sorry you`re not satisfied with our products, we`ve sent you return address via PayPal.
If you don`t wish to return the items at your expense. Would you like to consider our 50% refund offer for keeping the items? And you don`t need to mail back the items.
If you are satisfied with our solution, could you please help us to remove your negative feedback on sitejabber first? It would much encourage us to better serve you.
Looking forward to hearing from you.
--------------Noracora message ends------------------
So if you ordered something on Noracora, and if you don't like the poor quality of their clothes, you will have the same ending: they will send you only 50% refund. It's a scam business: they use photos from nice looking photos and send you crap products. They make profit by betting you don't want to spend postage, or you accept the 50% refund. They get the 50% profit by using all crap clothes!
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It's a total scam. You see nice dresses and clothes from noracora.com and you pay postage for the items you order. After a month or more time, you will find the clothes are no way to match the look from the listing pictures. When you request a refund, they'll propose 10% refund to you, then 20%, then 30% then 40% then 50% refund. Or you need to post them back at your cost.
I've raised this issue with paypal and finially got my refund.
It's a scam company. Don't waste your time and money there.
Thank you for your feedback.
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We`ve sent you return address by email, if you are not satisfied with the items, you can return them back to us for a full refund.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a nice day!
This online clothing store great deals. I ordered my dresses and received them earlier than expected. Also very helpful and fast customer service.
I bought a beautiful jacket online here. I am absolutely delighted with the fantastic service I received from this boutique, they went out of their way to help me with the best possible price!
Unlike other online clothing stores, shipping is fast. It's a great site for all kinds of cool clothes. No complications, I will buy again. ;)
My best friend told me about this online clothing store, I loved it! The designs are very contemporary, it takes a little time to ship but it is worth it, the customer service is good, I will buy again for sure
I love shopping for clothes on this website. Customer service is fine. The products are lovely. I will recommend it to future clients!
I recommend them as the best online boutique I have bought, it has a wide variety of clothes at the best price. I bought some shoes and I am in love!
All the clothes that I buy on this clothing website are beautiful, if there is ever a problem, the customer service team is very helpful and responds very quickly
The quality of the clothes on this website is amazing. I literally haven't taken off my comfy pants since they came to me ;)
I love to dress in fashion, on this website I have found beautiful designs of clothing and accessories, I have already bought several times and so far I have not had quality problems or delivery time, recommended!
I have bought many clothes on this website and I always have a super fast delivery and I have loved all my items. Unfortunately my last item that I ordered came in the wrong color, but I emailed and they responded immediately and resolved the issue. You have amazing customer service, I will definitely keep buying from you :)
I wrote an email to this website to check the status of my order there, I got a quick response and it was delivered on time, and they corrected the problem without any problem. I am in love with my dress... Very satisfied customer.
I ordered online here a long dress with one size more as indicated in the recommendations, good decision! The soft and good quality fabric. Good price and shipping on time.
I buy this werbsite a couple of shirts that were very comfortable, I bought black. They fit really well and look so professional while being casual. They go with everything, I also bought a couple of dresses and they fit me well too
Very fast and efficient in handling my complaint. Received a full refund within a few days. I am pleased to see that the online boutique has changed the description of the material on their website from cotton to polyester. Very satisfied with your answer. Until the next purchase!
Everything was fine with this clothing website. The clothes were delivered on time. Only one shirt is not the correct size. Thank you
My sixth order at this online boutique and as usual it was fantastic. There is always a reason to smile after opening my package because what I see is really lovely.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.
Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
Before the order is shipped, we need time to process the order first, you can learn more about our delivery policy here https :// noracora. Com/information/Shipping%20%26%20Delivery
If you have been unable to check the status of your parcel, you can contact us and we will help you check. We found that your order was successfully delivered on October 10 and 20, hope you`ve received your order.
We also sent you a message to confirm the status of your order. Please check.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!